The First Group has a rating of 4.4 stars from 3,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.
I requested details and how to claim the two nights gift offered to me after the tour and my interest in your investment and up till today lbtissame Bousham has not responded to my email request
That is not a good thing.
Great service, smooth booking process. Looking forward to the trip to enjoy the experience.
As committed by the executive, I got the voucher, but they were expired. Even after repetitive communication with the executive, he did not bother to give a fresh voucher.
Dear Mr. Saumil,
To resolve your issue, we ask that you email us at customer.support@thefirstgroup.com and a member of our team will reach out to you directly.
Best regards,
The First Group
I am highly disappointed with the response I received on my prepaid holiday package. I was denied my rightful perks and package usage with an invalid and wrong perception.
Dear Mr. Husain,
We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.
Kind regards,
The First Group
I went through a professional tutorial by a detailed and friendly personality. It was a classy experience from the first phone call to pickup from the hotel to a very friendly and welcoming front desk staff all through the tour of the company's completed and functioning projects to those under construction and even it's future plans. My contacts are very open and ready to accommodate my fears. Indeed an investment seed was sown from the moment I left your office.
Dear Mr. Disu,
Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience from start to finish. It’s wonderful to know that our team made you feel welcome and that you found the tour informative and engaging.
We look forward to supporting you in the future!
Warm regards,
The First Group
Very simple filling up experience. But could not include a name of a third person if on primary traveller dropped out.
Dear Mr. Sadaruz,
Thank you for leaving us with a 4-star review! We value your feedback.
Warm regards,
The First Group
The over all experience was excellent as we got some insight abour investment Dubai which I did not have any clue.Will tell our friends too as they are interested in oversea investments
Dear Mr. Joshy,
Thank you for sharing your positive experience with us in Dubai! We're thrilled to hear that you had a wonderful time.
We look forward to welcoming you back again!
Warm regards,
The First Group
We were told to attend some investment opportunities but it ended up being a timeshare presentation. It was a complete waste of time.
Very good except some communication issues initially
Dear Mr. Michael,
Thank you for leaving us with a 4-star review! We value your feedback.
Warm regards,
The First Group
Not that satisfied beacuse i already paid my package and i have not still been accommodated for...Each date i choose you say you booked that is not right
Dear Mr. Theonest,
We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.
Kind regards,
The First Group
Very nice service, we enjoy the holiday package, it is wonderful place
Dear Mr. Gulam,
Thank you for leaving us with a 5-star review! We value your feedback.
Warm regards,
The First Group
I booked it by mistake i was just checking whats going on and whats options i have please call me back to confirm some
Information *******9815
Dear Mr. Aqeel,
We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.
Kind regards,
The First Group
From pick-up to drop-off it was 5.5hrs. Visited superb locations with breathtaking views. Found the process full of small talk - and then some serious discussions. Would have liked more beverages / snacks to kerb the hunger urge considering the amount of time we spent there.
I was promised a call but yet to receive call regarding email I wad sent last year with promise of 2 nights
Dear Mr. Salman,
We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.
Kind regards,
The First Group
It's a timeshare to sell for 1 week in a year, salesman was very vague not clearly explaining the property, it was just looking to make $1700 in 2 hour, without any hesitation.
Dear Mr. Farshid,
We would like to review your situation further and ask that you contact us at customer.support@thefirstgroup.com so a team member can reach out to you directly.
Kind regards,
The First Group
It took days to get a confirmation. Was very difficult to plan and arranged flights bec of that. When introduced the offer they spoke as if we could get every thing quickly and satisfactory. But just opposite the case. Still we did not get any confirmation for the hotels telling that they will try their best to provide. The other issue was that when it was offered we were told that we will have FB but it seems we have just BB. So I will never promote nor we will encourage anyone to get this so called promotion.
Dear Mr. Indrajith,
In an effort to better understand your situation, we request that you email us directly at customer.support@thefirstgroup.com with your contact details and a member of our team will reach out to you to address your concerns.
Regards,
The First Group
Still ì don't travel and I'm facing many challenges for hotel booking, more headache for me, if I book and plan my trip it will be more easy than this way
Felt very welcomed n everyone was very polite. We learnt alot about Dubai n the landmarks. We were offered a discount on another trip. We would definitely be going there again
Dear Mr. Baljit,
Thank you for sharing your positive experience with us in Dubai! We're thrilled to hear that you had a wonderful time.
Warm regards,
The First Group
We had the pleasure of working with Rajeh Smidi from The First Group during our recent trip to Dubai, and we couldn't be more impressed with his expertise and professionalism. Rajeh walked us through various investment opportunities in Dubai in a clear and straightforward way, ensuring we fully understood every detail.
What truly set him apart was his willingness to go above and beyond. Rajeh also assisted us with our travel needs, making our trip seamless and stress-free. His approachability and helpfulness made a lasting impression, and we truly appreciated his dedication to making our experience exceptional.
If you're considering investing in Dubai or need guidance, we highly recommend Rajeh. He's knowledgeable, patient, and always ready to assist. Thank you, Rajeh, for your outstanding support!
Dear Mr. James,
Thank you so much for sharing your experience with Rajeh! We are absolutely delighted to hear that he was able to provide you with clear, insightful guidance and that his efforts went above and beyond to make your trip to Dubai both seamless and enjoyable.
We look forward to serving you.
Warm regards,
The First Group
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to inquiry@thefirstgroup.com with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on inquiry@thefirstgroup.com with your concerns. Thank you
Dear Mr. Edgar,
Thank you for leaving us with a 5-star review! We value your feedback.
Warm regards,
The First Group