Texas Roadhouse

No garlic butter. Salmons under cooked. This is the 3rd weekend in a row. I'm done with you guys. They don't bring the order out when you pull up after certain hrs so you'll have to go in a get your food.

Making arrangements for RESERVATIONS? Save it! You'll wait over an hour with empty tables until entire party arrives. Change this!

We generally enjoyed going to the Texas Roadhouse, however this time was horrible. They initially seated us directly under a vent which was blowing cold air so hard it was blowing the napkins off the table. We had to ask for another table which we got. The background music was so loud it hurt our ears. We asked if they could turn the music down twice. They did turn it down slightly but it was still too loud. We couldn't enjoy a conversation with each other. We got the impression the music was for the amusement of the workers and the customers be damned. The filet mignon had an excellent taste but was cooked unevenly. Half was medium well as we ordered it but the other half was rare. The potato was cooked well but they skimped on the butter and sour cream. Consequently it was too dry to finish. We didn't even order dessert. We couldn't wait to get out of there. I expect better for a $77 meal. Outback just opened a restaurant across from them and from now on they will get out business.

We expected naked wings and got breaded chicken pieces, not what we expected. Steak and broccoli were not well seasoned. Barbecue chicken wasn't actually barbecued. Lettuce was disgusting iceburg and I didn't touch it. Very disappointed.

One of your employees father harassing people at the bar.Your manager Conner knows who he is. This guy was very odd and freaky! Upper management needs to address this issue. We come in for a good time, not to see some kind of circus act. This employee must be very embarrassed 😳.

I should have taken a pic of kids meal the steak was so burnt it was crunchy. Salad and potato was awesome. The chicken with mushrooms was so salty😭😭😭 and asked no season on kids meal it was seasoned. This isn't my first bad experience. Guess I'm done! Someone got me a gift card! Time before got a blooming onion it was served with 1 inch of grease on the bottom

All my son wanted was to eat at Texas Roadhouse in Goldsboro for his 16th birthday. The service was so bad. Our steaks were all raw for a party of five. Then after taking the steaks off our plates with cold sides I saw the manager after waiting 5 min who says to me yeah we are working on it. After waiting for almost two hours my daughter and I get less than half a steak and manager says we are taking $30 off your order. After getting the steaks we just leave. Last time I went there was metal that jabbed my cheek. All the manager did was say sorry as he handed me the steak🤦‍

Was very disappointing the service we received, even after repeating ourselves multiple times our orders for our party of 6 was incorrect. My husband never got his drink. I asked for a manager and one came out 30 minutes later. Then his drink was still another 15 minutes. My food came out cold on a hot plate. Couldn't touch the plate it was so hot, but the food was completely COLD. Sent it back and they still tried to charge me. I again asked for a manager and still was on my bill. I said I wSnt paying for cold food I didn't eat and instead of taking it off I was given a discount. I call bs on that.the food was not good and it really ruined celebrating my daughters 21st bday. VERY DISAPPOINTED IN SERVICE AND THE QUALITY OF THE FOOD. My husband steak was $30.00 and mostly gristle. Where's the meat in your steaks road house, do better!

They make strawberry daiquiris, but they refuse to let my child have a strawberry daiquiri virgin. They said they can't do that. I watch them make it and then put alcohol in it. They got in their feelings and got emotional about it. I'm not really sure why or what's going on with that but, that's probably why they have more star reviews that five it's pretty rundown anyway

This was the second time my daughter & I went to Texas roadhouse. We were told it would be a hour wait, I had to go to restroom, couldn't wait an hour, so I went inside & there were at lease a dozen tables with no one setting there, I ask the girl at the door why there was making all these people wait an hour, with empty tables in restaurant, she mumbled something than started talking to one of the other girl that worked there, we went back outside, but never heard anything on when to come in, my daughter & I was on list, won't ever come back there, T. R. H. Doesn't care about their cust. Or how they treat them

It was the worst service I've ever had they were rude my food was cold it was just a bad experience I would not recommend this place to anyone

Love Texas Roadhouse but at 103 degrees today in Phoenix AZ you will freeze and your food gets cold quick. The restaurant
on W McDowell was so cold! My husband never complains but this time even he could not wait to leave. The server tried to tell us that if they don't keep it cold the floors get slippery. What kind of management tells employees to tell patrons such.

They simply don't care what the customers comments are. Called in the complaint number and also emailed about my first experience where we didn't get all of our food or any condiments requested such as butter and sour cream, but there was never any response back. Tried again tonight and the steaks were cooked well well done when ordered medium rare. Ribs were dry & either overcooked or old. They've lost my business and anybody I have influence over. Unconscionable that a Steakhouse cannot cook steaks to order. That's a lot of money
And anticipation of a nice steak to be so disappointed. I'm wondering if you eat in the restaurant they at least attempt to do right by you. Perhaps it's just the to go orders they don't care about. But I'll never try them or give them my $$$ again
Money again!

Bartender was very attentive (Taylor) but he can only do so much. He should not be expected to run food, bus tables, prepare drinks, take orders and greet customers properly; all the while, the Manager is sitting on his butt, doing nothing, as I am sitting here writing this review. The owners of this place should be here; monitoring what they "expect" and not leave signs everywhere that they are a "family owned business." Huge disappointment and we will not be back. BTW, I travel here for business twice a month and this is my third visit. You have many employees who are attentive here, treat them right! Make this restaurant a place to enjoy!

Considering how most places of business are short staffed & quality of food and hospitality as decreased, the Texas Roadhouse at 3322 Outer Loop is the best place in town! Yes, it's my favorite restaurant, but I had a bad experience on Dixie recently. But this place went above and beyond to ensure my date and I were satisfied. Not just our waitress, Lisa, but other servers and the manager frequently came to our table to check on us. Take in mind, the place was packed! No wait time and great food! I highly recommend this place to anyone looking for delicious food and high class hospitality!

Please do not waste your time going to the nastiest restaurant. My daughter had to black hairs in her salad. The steaks tasted like they got them from a walmart closeout. Full of gristle. And it looked like someone ate half my chili. I went to say something and found the kitchen manager on his phone with the same gloves he prepared out food with wiping his face talking to cooks with no hairnets mask and talking on their cellphone while drinking with. Same gloves they prepared my food with. I will never step foot in there again. Plus I'm sure the health department will shut them down