Test Equipment Depot

Ordered a set of Yellow Jacket gauge hoses. Authentic new parts in their original packaging at a VERY reasonable price. Already using them and they work well. Could have had a little better communications, but that goes BOTH ways. Hope to continue to make purchases from this company.

Used two day air and it took six days to arrive due to a mistake made by sender. They used my billing address as shipping address when I had clearly stated that it be shipped somewhere else. The package was out for delivery when the change was made which delayed the 2 day shipping to 6.

Wanted to purchase a $2 tip and the cheapest shipping is ups for $10 which is outrageous. Then I see on the checkout page that it asks if I am able to accept usps shipments, which I am. But nowhere is it an option.

I decided to contact them and ask about it. Only to find out that the contact page is littered with over a dozen fields that must be entered. What a mess over a $2 item.

I have purchased several instruments and accessories from Test Equipment Depot and have found the combination of pricing and service to be excellent. As the need for any future purchases arises they will be the first place I go to look.

I had not even known that this tool existed. Once I did, I did a quick search and found out that they were available here and ordered them. The process was easy and they were delivered in a timely manner.

Human quickly took my call.
Human quickly answered my questions.
Placed order on-line and received quick acknowledgement.
Received updates on order status and shipping.
Received product in well prepped box in documented timeframe.
Every aspect of this process was as good as it can get.

I received my Fluke 1587 from test depot in 2 days. The multimeter works wells. The Customer service was phenomenal. I recommend you visiting their site to purchase test equipment.

I ordered this unit on Friday, October 16th in late afternoon. It arrived, very well packaged, on Wednesday, October 21st. The manufacturer's package was in perfect condition. With one of the lowest prices I found, securely packaged and very fast shipping; what more could you ask for. This was my ninth order with them and each one went smoothly. My only complaint is that when an item is out-of-stock, on back order, their web site does not always say so.

Made two orders recently. First required signature, and company had disallowed the option of the customer changing FedEx shipping instructions (I've never encountered this before), so I had to contact them and request that the package be rerouted to a FedEx site. Person I spoke to said she would do so and email me confirmation. Change had not happened by near the end of the day before the package was due to arrive, so I called again and another person answered and he ensured me that the change would occur. In contrast to the first person, this representative seemed to genuinely care that my needs were met.

When I got a notification from FedEx that the second item was in transit, I called the company again to confirm that the package would not require a signature. The person who answered confirmed that it didn't, but she was quite brusque, leaving the impression that she considered my question to be an annoyance.