Terraboost Media has a rating of 4.5 stars from 316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Terraboost Media most frequently mention customer service, great experience and art work. Terraboost Media ranks 5th among Marketing sites.
🚨 WARNING: Avoid TerraBoost Media (Dallas) at All Costs! 🚨
I regret to share my terrible experience with TerraBoost Media, a company that breaches contracts, delivers subpar work, and pressures clients into agreements they don't honor.
I never received the agreed-upon services, including:
Proper communication
The promised second set of artwork
Professional-quality work that met basic industry standards
The initial designs looked amateur, rushed, and completely unusable—far from what was promised. When I raised concerns, I was told the design director was fired and that I would receive new designs. I never did.
When I formally requested termination due to their breach of contract, I was met with erroneous claims, dishonesty, and even threats from ownership. They falsely claimed I had received professional work and insisted I continue paying for services they never delivered.
This company has zero integrity. Their owner threatened to use my likeness and business in advertising without my permission and attempted to charge my bank account unlawfully. I'm not the only victim—a colleague who referred me also had her card charged without authorization.
I have 30+ text messages proving the false promises made by their sales team and am pursuing all legal action. I have filed complaints with my bank, the BBB, and state authorities.
If you value honesty, professionalism, and your hard-earned money, stay far away from Terraboost Media.
#ScamAlert #UnethicalBusiness #ContractBreach #ConsumersBeware #BusinessFraud
This service went above and beyond my expectations. It's insightful and easy to use – a perfect combination! The detailed analytics have helped me make better decisions about my social media strategy.
Everyone has been great to work with. Very creative designs with multiple starting points for the template. Response times and customer service has been awesome.
I've had a really nice experience. There are several members of their team and all professional. I caused them delay because of my workload and I wanted my art director to create our advertising. I apologize for that. But as soon as they got it, they took it and ran. I've noticed during drivebys that the grocery store the kiosk will be at has a lot of traffic.
In the past, I've had a negative experience with marketing like this. But I feel extremely confident with Terraboost and this may be a permanent addition to our marketing strategy.
I just started working with them. Everything has been smooth and organized. The artwork came out amazing and it is obvious they have talented people working there.
Horrible customer service. Emails went unanswered for weeks, and when I finally got a response, it was not helpful, to say the least. A frustrating waste of time and money.
A streamline process with attentive staff. Everyone has been very helpful throughout the process and it's nice to be able to talk to someone via email or phone in a timely manner.
As a new business owner I was pleased to find a company that was easy to work with. They were helpful with answering my questions and helping me decide on eye grabbing visuals for the display.
Our office has experienced new patients as a result of a Kiosk in a pharmacy.
We would recommend this type of advertising.
Highly recommend them. Their digital ad skills are hands down the best.
I truly enjoyed working with the folks at Terraboost. They took the time to answer any questions I had, and promptly responded to all phone calls and emails. They also did a great job with designing our Kiosk.
We recently worked with Terraboost, and I wanted to highlight the fantastic experience we had. Thomas, our representative, ensured that communication was clear and consistent throughout the process. Jess, the artist, delivered beautifully designed graphics that met all of our specifications. The project was completed on time, and the quality exceeded our expectations. A big thank you to the Terraboost team for their excellent work!
I do not recommend Terraboost. I did not generate even one lead from my hand sanitizer station. And to add to that, unbeknownst to me, they stopped charging my credit card each month. When they realized their mistake I had a $2k lump sum due. After giving them yet another credit card to charge, they still did not. Then I received a collection letter from them! They had a card to charge, did not charge it, and then treated me as if I was the problem. If I could leave zero stars I would.
The setup process was easy. My rep Doug handled everything in very expeditious manner!
Very responsive to the whole process and keeps it on track.
Terraboost has been very quick and very informative with the whole artwork process. Very nice people to talk to and very impressive artwork
My product isn't in the stores yet and have been billed twice and haven't been able to speak with anyone about it
Sofia responds quickly and understands what I want width attention to detail.
Answer: They are NOT a scam and very legit. I understand frustrations of them taking a long time to put the ads up, but that doesn't make them scammers. You pay for a year and you get a year. Your time doesn't start when you pay, it starts when your advertisement is placed in the venue
Answer: Hi Ejona - It depends on what supermarket chain and the number of monthly store impressions. Would be more than happy to connect you with someone to help if you could provide contact information. Thank you!
Answer: Hi Ejona - It depends on what supermarket chain and the number of monthly store impressions. Would be more than happy to connect you with someone to help if you could provide contact information. Thank you!
Answer: Hi There! We have two branches. We sell advertising opportunities in Pharmacies, Grocery stores, malls, airports, and many other locations nationwide on hand sanitization kiosks usually posted at the entrances, or other advantageous positions within our partner stores. We also offer various PPE items from wipes, to liquid sanitizer, to masks in our product store at shop.terraboost.com
Answer: My reps very very responsive. If they weren't able to answer, they always called me back.