Terraboost Media

As other reviews have said, they will breach your contract. Placed the ad amongst a very well known competitor and did not tell me about it before signing up. If I had known about that, I definitely would not have signed up. They also claimed to work at CVS Pharmacy which is very deceptive. They are a third party and not the store they claim to be working for. Refused to give a refund even though they breached the contract and did not deliver the product as they promised. The advertisement got delivered 4 months after my contract started but I am being billed for the 4 wasted months. And forget trying to reach anyone by phone or email. You will not hear from anyone for months. Please save yourself money and time and do not sign up with these fraudsters! They should be ashamed of themselves for robbing small business owners.

Terrible placement of display, no communication from them and useless. I truly regret divining up for this. Ours are in the corner of the snaked for, not main entrance, facing their back. So disappointed and we have two stores we're paying for!

I've never encountered such a disappointing customer service experience. Our request to change our artwork has been pending for eight months now, with no resolution in sight. Each time I attempt to contact them, I'm met with silence; phone calls go unanswered, and emails receive no response. The high turnover rate among their staff compounds the problem, as each contact I initially had is no longer available to assist or communicate.

Given the protracted delay in fulfilling our request for new artwork, I've been attempting to cancel our service and secure a refund for the period during which our stand has remained empty, devoid of our advertisements. Unfortunately, it appears that no one within Terraboost is equipped to provide assistance in this matter.

My frustration with Terraboost has reached an all-time high. I simply want our issues to be acknowledged and resolved, so that I can sever ties with this company once and for all.

I've just started out with Terraboost but have nothing but good things to say at this point. I asked for them to produce the artwork, they did immediately and it looked so good that I approved without change. The customer service has been spot on. I don't expect a huge ROI as these types of services are more for "brand recognition" and not primarily to turn into immediate sales. I'm a real estate Broker and put the kiosk in my "farm" neighborhood. Between the kiosk, mailers and other advertising I'm looking to be remembered and then the sale will come :)

SCAM! Terrible company. I started paying this company for 5 kiosks back in the beginning of June 2020. They promised they would be placed at a local mall within 3 weeks. I sent over QR codes, locations, logos and everything within a day of signing. They dropped the ball at least 8 times as they promised and did not deliver. They offered all sorts of things for my patience and gave me a 100% guarantee that they would have them up in June, July, August, September etc. It's now October! They have taken $1000's and delivered nothing. I finally called my bank and put a stop payment and dispute in against this company.

Read the many complaints on the Better Business Bureau website before you think about doing business with these people as this company is awful! They will take your money, promise you the world and then it will be one excuse after another as to why they can't deliver! Apparently they have a long track record of this behavior, I have no idea how they stay in business. Pathetic!