Telcan Reviews Summary
Telcan has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Good services we always use your internet but your device range is not good after second room no signal
The picture doesn't moves while the talking is going on, i called the office some time ago, but still the same
It's truly disappointing Paulina, that you've had an experience with our service that hasn't met your expectations, We've examined your account and it seems like an isolated issue as it is not impacting all cable clients in your area. We would like to take the opportunity to make it right for you, request you to please contact our 24/7 support team for further assistance. Thank you!
Mostlt okay but experienced occasionally hiccups during video calls. Could be related to I use wifi and from the default router in a different floor, but still would like a better performance.
Thank you, Tyler for taking the time to write such a well-thought-out positive review of our company. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption, We will be using your feedback to make improvements to ensure we offer an exceptional experience for our clients in the future
I was having trouble with my internet in the past but since I moved the telcan it has been life changing I'm so amazed and great full it's an amazing company
Thank you for taking the time to leave such an amazing review, Nivia! We're very glad that our service exceeded your expectations. Such reviews are appreciated by our teams and it motivates us to provide Canadians with the best possible service and competitive internet pricing.
Easy setup and great support. The online chat worked great when I had questions.
Thank you Christopher for giving us such a great review, and we're extra happy to hear that our support team has exceeded your expectations, and you are having an amazing time with Telcan.
I had been last 6 month still its doing good and service is best
Thank you for your review, Kamalanathan! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying it.
Old outages Rogers modems are junk. Customer service is horrible. Tech service is even worse. They will also make mistakes on your billing trying to get every cent out of you. Definitely not recommended
While the majority of our clients are happy, it's unfortunate that you've had an experience with our service that hasn't met your expectations. We are sorry for the frustration this has caused, on behalf of our entire team and we would like to make things right for you. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately for any service-related issues.
Excellent service...great price...fast and reliable
Thank you for taking the time to leave such an amazing review, Paul! We're very glad that you have found our service reliable and excellent.
For the most my service is satisfactory little glitches have been inconvient and caused delays in my training experiances but overall good service
Thank you Brenda for taking the time to write such an insightful positive review of our company, we offer 24/7 customer support, so please feel free to contact us if any service interruptions occur. Using your feedback, we will be able to improve our services to ensure our clients have an exceptional experience in the future.
I had a problem on scheduled installation with other providers. But you did it on time and I am happy with my little kids for your service. Thank you.
Thank you for taking the time to leave such an amazing review, Kaleab! We're very glad that you are happy with our service.
The internet works fast enough, but I get about 3-5 brief outages per week. They last about 2 minutes each, but annoying when on live video calls
Thank you Julian for taking the time to write such an insightful positive review of our company, we offer 24/7 customer support, so please feel free to contact us if any service interruptions occur. Using your feedback, we will be able to improve our services to ensure our clients have an exceptional experience in the future.
Not the best internet connection. Have connection issues at times.
Thank you for your feedback Diane. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, At Telcan, we strive to provide excellent customer service and quality products. Our customers are important to us, and we want to do everything we can to meet their expectations, we have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.
Straight in business talking and good in service Nice Internet service to switch to and enjoin to chat and loading.
Thank you for your positive feedback, Huu!
Customer service has always been willing and able to help. Y service issues were corrected with little sweat! When a problem is on their end they always make it up to their clients.
Thank you Valerie for giving us such a great review, and we're extra happy to hear that our support team has exceeded your expectations.
Good connectivity at a great price. Will recommend.
Hi Bushra,
Thank you for your positive review and your recommendation to others.
Very good internet very good service very good price
Very grateful for your 5-star review, Antonios. Thank you!
Very good especially for young people who are just starting off on their own
Thanks for the positive review and your recommendation, Helen!
Telcan is the Best company I have dealt with. Easy setup on line. Very affordable price scale. Have talked to reps, they are friendly and very quick to deal with any questions you have
Thank you for taking the time to write such a well-thought-out positive review of our company and customer service.
I am very happy with your service, it is a very efficient and responsible company. Thanks.
Thank you for your kind words, Rafael!
Fast and Reliable Internet service at an affordable price. Very good customer service and helpful staff.
We're very glad that you have found our internet service and customer service to be excellent. Thank you!
About the Business
Telcan is an Ontario telecommunications company founded in 1998. We started as a platform provider of prepaid telecom services to service providers in North America. Companies currently use our infrastructure to provision prepaid long-distance, international mobile phone recharge, as well as home and business Voice-Over-IP (VOIP) services. As a result of internal restructuring, and to take advantage of recent CRTC mandates, we acquired our ISP license and launched our very own Internet and home phone service to the markets of Ontario and Quebec. We combine our experience in the telecom business with a robust and proven infrastructure, to provide high-quality internet services. OUR MISSION We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you being a loyal customer, Abdul, and we would be delighted to assist you further with your Modem range issue. Please contact our 24/7 support team for further assistance, Thank you!