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  • TeePublic

TeePublic

Overview

TeePublic has a rating of 3.2 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size, and new shirt. TeePublic ranks 462nd among T Shirts sites.

  • Service
    839
  • Value
    810
  • Shipping
    807
  • Returns
    647
  • Quality
    775

This company does not typically respond to reviews

Positive reviews (last 12 months): 64%
Positive
55
Neutral
1
Negative
30
475
See all photos

What reviewers want you to know

Positive highlights

  • Teepublic had an amazing selection of the tee shirts we needed and in bigger sizes that are needed.
  • They both are great quality and they were easy and fast to exchange for the right size.

Critical highlights

  • They delete accounts to avoid paying for an artists legitimate work and customer service is horrible.
  • I assume there is no phone number because they are not in the USA, and there seems to be a language barrier here.
How would you rate TeePublic?
Top Positive Review

“Banshee long sleeve shirts”

Bucket H.
1/12/24

I was so impressed with my orders they were the most amazing and awesome shirts I've ever seen, the tee public team and shipping company went absolutely above and beyond in my orders, I will definitely buy more things from the stores and websites, thank you again for such great service and support and quality of work, and the designs where fantastic, thank you all so very much!

Top Critical Review

“Bad printing. Good customer service.”

J C.
2/16/24

Ordered three t-shirts from this company and all of them are now being used as cleaning rags. The print quality was absolute garbage; blurry, dark, muddy images with heavy pixilation and zero contrast. Of course on the website these shirts were crystal clear. Customer Rep was nice about refunding the money but that's not the point. If you are going to sell shirts that look like they were printed in a basement in the projects then you literally deserve to have dog $#*! smeared in your face. I am so sick and tired of all these scammers on the internet. Negative 3 stars.

Reviews (2,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1293) tee shirt (133) right size (49) customer support (62) phone number (24)
Thumbnail of user ak469
1 review
0 helpful votes
March 21st, 2024

I ordered a tee in a size up as suggested on site. When arrived, it still fit very tightly. I wrote a review at the prompting of a follow up email. Kudos for this company wanting to fix it because they did send out a replacement in the next size up. However, the oddly shaped shirt was STILL snug and the printing had damage/bubbling that peeled on that area after the first wash. I don't expect any further compensation; this was all months ago now but it is a shame that I don't have my special shirt that I bought to wear for annual trips (still bothers me).

Thumbnail of user danikap6
1 review
1 helpful vote
August 8th, 2022
Verified purchase

The stuff that I've ordered has been awesome. Customer service however, has not. Ignoring an issue does not fix it.

Products used:
Stickers

Service
Value
Shipping
Quality
Thumbnail of user scottb2190
1 review
1 helpful vote
December 16th, 2021

Very slow delivery. My products have been stuck in Columbus Ohio for a week. Been waiting 20 days...

Update, got my merchandise and it was nice. Outside of the super slow delivery, I would give it more stars

Tip for consumers:
Shipping takes forever. The t-shirts are nice.

Products used:
I have yet to get them after waiting 20 days

Update, the shirts are nice and good quality

Quality
Thumbnail of user brianl547
5 reviews
106 helpful votes
August 11th, 2020

Fabric is comparable to the fabric of inexpensive printed T-shirts I've bought from Etsy or eBay stores. Print quality varies by artist; customers should keep in mind these shirts are printed on demand by individual artists. Because of those variances, it would be beneficial for TeePublic to display reviews on artists and/or their specific designs, because otherwise you have to trust the image you see on your screen will match the final product. I've had positive experiences in the past with TeePublic, but the color scheme on my most recent purchase didn't match the product page. The design is a fairly iconic image, easy to reference both on the web and irl, and the colors are just noticeably off. I put the shirt though the wash 4x and the colors have only slightly mellowed (still not a close match to the displayed color scheme). Customer service was really helpful and prompt and kind, and I suggested that maybe they should send the order to another TeePublic artist who offered the same design if they thought it might help (there are other such artists on the platform), but the order went back to the original artist who printed a new shirt in exactly the same color scheme. I kind of love the fact that TeePublic artists have such broad offerings, but I came to feel like I was flying blind. Shipping times: I believe my first TeePublic order was during the height of COVID, so that's a mulligan -- all shipping in this region was screwy. With this order I described above, the first shirt came in 13 business days, and the reprint came in three biz days.

Thumbnail of user jonathans843
1 review
0 helpful votes
July 3rd, 2020

I recently had a question about print quality and received an answer in a timely manner. I frequently make purchases from TeePublic because of the unique t-shirt designs. They make fun gifts for friends and family as well.

Thumbnail of user terryw537
1 review
1 helpful vote
December 15th, 2020

Absolutely GREAT designs! Something for everybody...
HOWEVER... the no-name EXTREMELY thin t-shirt material they print on is not to my liking and I do not expect to get a long wearable life from them.
Why not print such wonderful and diverse designs on a QUALITY t-shirt?

Thumbnail of user miriamm111
1 review
1 helpful vote
July 3rd, 2020
• Updated review

Originally gave them 1 star because I had ordered shirts in May and hadn't heard anything. I was worried I would never get my order but it arrived today july 1st. Changing my review to 3 stars. Customer service did get back to me and they were great and I'm sure they are swamped with emails with delayed orders. 3 stars for shirt quality. They are just ok. I had ordered from tee public couple of years ago and I still have those shirts and they still look good. This order I just received, the quality is not nearly as good. The images are not as vibrant as the pictures online and the shirt themselves dont look or feel very nice. The worst offenders are the child shirts that I ordered, the material feels rough so the shirts look like old shirts after one wash and the images look a little off, like the image was stretched so the font is not as sharp. I think I would order from them again for adult shirts; if they were having a sale and definitely after covid. Stay safe everyone.

No shirts
June 15th, 2020
• Previous review

Ordered 100$ worth of shirts 1 month ago they still show as printing. Contacted customer service 2 weeks ago and they say that they cant give me a specific date but orders are shipping at a 5 business days delay. Waited 2 more weeks still nothing. Can only contact them through email and by their policy if you email them multiple times you email gets pulled down the queue each time. So it's a waiting game... and by looking at these reviews if I ever get them, they wont be good. Lesson learned wont order again. Gonna try to figure a way to get money back.

Thumbnail of user bilm2
2 reviews
0 helpful votes
July 6th, 2020

Not a very good mask. It either covers the nose or the chin, not both. Not very comfortable. Would not recommend.

Thumbnail of user calebk44
1 review
0 helpful votes
June 22nd, 2020

I am always very sceptical about websites that sell clothes and if the clothes will actually ever make it to my doorstep. But I am happy to say this website delivers, I did get my package after some trouble with this virus about. But the main thing always is that I got the package

Service
Value
Shipping
Returns
Quality
Thumbnail of user jaydab5
1 review
0 helpful votes
June 14th, 2022

It said 3-5 business days for shipping it has now been nearly 3 weeks and no sign of my package and the website will not let me track it, I tried for customer service and there is no number and I have had no responses to my email. Will not shop here again.

Thumbnail of user jamj9
5 reviews
4 helpful votes
January 17th, 2022

They suspended / deleted my account after 3 days I created my account without any reason, just say that I violated their terms... So I googled and try to find what should I do. Then I found A LOT of people has experienced this so I wrote an email to their legal team and told them your bot banned wrong person again with my original psd file. Then they reinstate my account within 2 hours. Its pretty annoyed but since they have already recovered my account and reply to my email really fast (Especially it was on Friday night, I didn't expect someone to reply me at 21) so I give them 3 stars
-1 star because they didn't apologize for their mistake, not that happy to be banned in error and not getting a single sorry:-(

Tip for consumers:
If your account has been suspended and you know you did nothing wrong, don't afraid to write them an email, they reply your email pretty quickly and also take the action fast

Products used:
I am a seller of this website

Service
Thumbnail of user mariaa388
1 review
1 helpful vote
July 10th, 2019

Well the t-shirt are fine (Smells awful!) My problem was that when I took the black t-shirt up from the bag, a spider came running out! I thought that maybe the spider was from my own mailbox (Because I have a bunch of spiders in my mailbox at the moment) But no, the package was completely sealed, so that means the spider came from the factory... I'll recommend you, next time check and see if a spider is in the bag.

Thumbnail of user jeffreya112
6 reviews
29 helpful votes
August 1st, 2021

Title says it all. Love the shirts, the main problem is Teepublic skimping out on shipping and using the cheapest, slowest most unreliable shipping method possible. I recently bought 3 shirts and paid another $10 shipping. There is no reason why they couldn't use a standard shipping method so people get their shirts in 2-3 days instead of 12-15. Makes me think twice about ordering again.

Value
Shipping
Quality
Thumbnail of user rogerl175
1 review
1 helpful vote
August 7th, 2019

They charge extra for "premium" and "tri-blend" fabric, whatever that means. But those limit your color choices. I like the designs on my shirts but the standard fabric is not good for summer at all, the material just does not breath. Contacted them and got a quick response but they only suggested buying more shirts.

Get ready to either sweat or pay up.

Thumbnail of user beckyl115
1 review
4 helpful votes
August 5th, 2020

I must say the prints are beautiful! Nice graphics! I work at a school and hope to be going back soon so I bought many of their masks. The mask itself is not good! Doesn't hug your face. Doesn't hug under your chin, your cheeks or around your nose. I'm sorry to say I had ordered some for co workers but feel bad that I'm not sure if I should give them to my co-works and that I spent WAY too much money on them. They are so cute but fit like junk.

Thumbnail of user veraw73
1 review
1 helpful vote
February 16th, 2022

I am very aware of inflation, but a small coffee mug shouldn't be priced at $15.00 + shipping... especially since the design/art is only on ONE side of the mug. It was not mentioned in the description and it was wrong for me to assume the design/art would be on both sides. I just assumed it would be for that price. The size and design/art is not worth the price!

Tip for consumers:
Buyer beware....If it's not listed in the description, don't assume you will get it regardless of the price.

Products used:
Coffee mug, pillows

Value
Shipping
Quality
Thumbnail of user katyk19
2 reviews
17 helpful votes
June 11th, 2019

I have been shopping with TeePublic for several years. Over that time, the quality of the shirts has tanked. Over half my tees have holes or the seems have come undone. I appreciate the variety of graphics and have always been pleased with customer service. Just the product itself doesn't hold up to the price point.
I have purchased a lot of art prints and have been very happy with those.

Thumbnail of user karynp17
1 review
0 helpful votes
December 2nd, 2020

The Kuromi hoodie I ordered just came and rather quickly (within a week) super cute design, but the quality of the decal is garbage. It looks faded and old! Washed out looking colors! It is like a horrible digital scan! One wash and I'm sure it will fall off. Not worth $35 +$12.99 for shipping. Reading other reviews now and this seems to be the trend. Please put out better products that are wearable and durable! 3 stars for fast shipping around the holidays!
Karyn P.
Order #*******

Thumbnail of user theresac704
1 review
0 helpful votes
January 5th, 2022
Verified purchase

They have misleading names on their tshirts. I bought one called "charlie dont surf" this was in quotes. The pic is of manson. This is a well known shirt design. The shirts came without the verbiage. When contacted they said that's just the name.
Shady

Thumbnail of user catherinet224
1 review
2 helpful votes
September 27th, 2020

Tee public shirts used to be amazing and worth the money, but on my most recent order I received a different sub par brand of shirt. They used to have no neck tag and instead a nice branded printed crest. I paid for the upgraded triblend and was sent 3 smelly Bella Canvas shirts that don't justify the amount I spent. Also the color description doesn't match what I got; I ordered navy and I got much closer to royal blue.

Thumbnail of user joob
1 review
0 helpful votes
September 5th, 2021
Verified purchase

I recently bought a t-shirt and it arrived very fast. I was very happy with how good the quality was but i always wash brand new clothes before wearing them so i proceeded to search for washing instructions so i wouldn't mess up the shirt. I followed them step by step, but when it got out of the washer a good amount of the design had washed off. It doesn't affect the design that much because it already looked grungy but i would like to know what could i do if it ever happens again and it affects the design.

Value
Shipping
Quality
Thumbnail of user nettiet3
40 reviews
156 helpful votes
June 21st, 2021

I ordered 4 tee shirts from their designers. 3 movie, and one TV. The 3 movie tee shirts turned out fine. But the TV shirt was poorly done, with the right side of the character's face all lopsided and a very droopy eye. Like Sloth from the Goonies. You bet I returned that one for a full refund. Not sure I will reorder.

Thumbnail of user richardr2418
2 reviews
0 helpful votes
November 15th, 2021

I ordered 2 shirts and one was very poor quality and turned out sizing did not work. You cannot talk to anyone in customer service, so I started a live"chat" that ended mid conversation. I then went the e mail route. I got a reply next day requesting a photo of the shirt when all I wanted was to exchange it. There was no way to know if they got my email, as it did not show in my Sent mail. They are sending a new shirt and said to keep the one I got. It will be donated. Turns out that after I washed the second shirt it came out mishapen and the sewn in label somehow stuck to the front of the shirt and left a sticky residue that is very visible. Sorry, but I won't be back.

Products used:
T shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelb6294
1 review
0 helpful votes
June 6th, 2021

Been using TeePublic for about a year now and have been mostly pleased. The shirts are good quality and come pretty fast. However, my last order they send me a card with a 35% off discount code so I ordered another shirt. I put the code in and pressed Apply and the discount didn't come off! Then they were rude and unhelpful when I inquired about it! If this issue isn't resolved I will be buying my shirts elsewhere!

Products used:
Shirts

Service
Value
Shipping
Quality
Thumbnail of user billw349
1 review
4 helpful votes
April 9th, 2019

My thought: Tried Teepublic since the graphics I wanted wasn't something I can find normally online or instore. $108 for a tshirt, baseball tshirt, and hoodie + shipping. Takes 3 weeks to get created and shipped. Tracking # didn't work when trying to see where my package was based off the email they send you with tracking info. Cheaper to low quality type material used to make your stuff. The print is just ok. Nothing clear and sharp, nothing too fuzzy. Probably will need to turn them inside out and wash on cold if I want them to last. Would I try them again? Probably not unless they offered a discount or coupon for a future purchase.

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From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.

Company Representative

Thumbnail of user janetm94
TeePublic R.
Customer Support
Typically does not respond to reviews
The Customer Service team is enthusiastic to help you with any troubles you may have with your order and take in any feedback you have! We want your experience to be amazing and will do whatever it takes to make it so.

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