website thubmnail of TeePublic

TeePublic

How would you rate TeePublic?
grey star
grey star
grey star
grey star
grey star
Denmark
1 review
1 helpful vote
Follow Maria A.
Unfollow Maria A.
Send Message
Share Review
Report Review

Well the t-shirt are fine (Smells awful!) My problem was that when I took the black t-shirt up from the bag, a spider came running out! I thought that maybe the spider was from my own mailbox (Because I have a bunch of spiders in my mailbox at the moment) But no, the package was completely sealed, so that means the spider came from the factory... I'll recommend you, next time check and see if a spider is in the bag.

Date of experience: July 8, 2019
Germany
1 review
0 helpful votes
Follow Birgit S.
Unfollow Birgit S.
Send Message
Share Review
Report Review

Great service, very good support. I will very surely buy at teepublic again! T-shirts had a blurred print, and I became the option to choose two t-shirts with another print and even could keep the paid t-shirts, which I will donate.

Date of experience: January 5, 2021
New York
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Send Message
Share Review
Report Review

After fighting cancer for 7 months I'm finally returning to work soon and I needed the perfect BBQ mask which I found them at TeePubluc. Sadly they arrived and were to small. After sending an email explaining and requesting a larger size I was promptly replied to and they are sending me the larger size, refunding me for the difference, and they said I didn't need to go through the hassle of returning the ones that were to small! It's rare to have such great customer service. I'm really looking forward to showing off my masks on my first day back to work! Thank you TeePublic! I would recommend this site to anyone!

Date of experience: October 5, 2020
Texas
1 review
0 helpful votes
Follow Desiree D.
Unfollow Desiree D.
Send Message
Share Review
Report Review

I ordered 4 shirts and a mask. I loved the designs but three of the woman size shirts were to small. I sent an email and Tee Public responded with in a few hours and my exchange is on the way. It was simple and painless. I do request that they list the brand and where the shirt is made.

Date of experience: March 19, 2021
Pennsylvania
1 review
4 helpful votes
Follow steve n.
Unfollow steve n.
Send Message
Share Review
Report Review

They can and will delete your account without cause for any reason. They claim that they will give the artist an opportunity to dispute any TOS/Copyright claims but this is patently false. If you try to get specific answers you will be pointed to different departments in the company until you go around a few times in a circle. You will be told the legal team is overloaded and can't get to every request. Read the other reviews, they have scammed many artists out of a lot of money.

Date of experience: December 15, 2022
Massachusetts
1 review
0 helpful votes
Follow Haley W.
Unfollow Haley W.
Send Message
Share Review
Report Review

Awesome customer service!
September 15, 2021

I ordered a t-shirt in a men's small
I am 5'6" 130lbs
Size is great, little long but slim fitting, just how I wanted it. However the color was not what I expected. I reached out to customer service and they were extremely accommodating and helpful. I am able to get the color I would like at no extra cost! Will definitely use them again in the future

Date of experience: September 14, 2021
Mauritius
1 review
0 helpful votes
Follow Alec J.
Unfollow Alec J.
Send Message
Share Review
Report Review

Amazing Customer Service!
December 15, 2020

I accidentally ordered a shirt I didn't need, but thankfully I noticed it within the same day of my order. When I contacted customer service, the representative was very helpful and able to adjust the order and refund me the original cost of the shirt without any issues. Between the outstanding service and products, I'll definitely be recommending this company to friends!

Date of experience: December 15, 2020
Minnesota
1 review
0 helpful votes
Follow donald b.
Unfollow donald b.
Send Message
Share Review
Report Review

I ordered 6 sweatshirts that were the wrong size (my error) and sent an email on a Sunday morning asking if I could exchange them. Within 10 minutes I was replied to and told new shirts were on the way. There was no need to send back my original ones and that I should donate them to charity. I couldn't believe it! I have honestly never been treated so well by a company. I am in shock!

Date of experience: December 6, 2020
New Jersey
1 review
0 helpful votes
Follow Dani L.
Unfollow Dani L.
Send Message
Share Review
Report Review

I ordered a few t-shirts (3) as gifts for my friends children. Received the full order within a few days to find I didn't order correct sizes after showing my friend (which was my mistake). I reached out to TeePublic to see about exchanging the shirts for the correct sizes & the process to do so. Not only did I receive an immediate response, they graciously agreed to send out the correct sizes while also saying I need not return the shirts already received; instead asked that I donate, give them to someone in need. Such an awesome experience... will definitely order again!

Date of experience: November 24, 2020
GB
1 review
1 helpful vote
Follow Damien V.
Unfollow Damien V.
Send Message
Share Review
Report Review

The T shirt prints advertised on their website are nowhere near the quality of what you will receive. What I received was akin to a bootleg/reject quality T shirt. Over print and clashing white border (That was not clear in the photos shown on the site). False advertising

Date of experience: March 16, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Damien! Sam here, from TeePublic. I'm very sorry to hear you weren't happy with the quality of your shirts. We always want to make sure you love what you order - we'd really love to have the chance to make this right for you. If you get a chance, please contact us via our contact page https://www.teepublic.com/contact and we'll be delighted to help.

Washington
1 review
0 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Send Message
Share Review
Report Review

After ordering the wrong size sweatshirt (totally my fault) TeePublic offered to exchange the shirt at no cost to me. They also suggested that I donate the shirt which I fully intend to do. I am active in donating to the homeless and know that one of them will really appreciate this quality garment.
I will gladly do business with TeePublic in the future!

Date of experience: June 5, 2020
Georgia
1 review
0 helpful votes
Follow Mj S.
Unfollow Mj S.
Send Message
Share Review
Report Review

Great Company
June 12, 2020

The quality of the shirts I got were great! TeePublic has so many different options for shirts it is truly incredible! I could type in almost anything and they would have a shirt for it! The shipping is pretty slow but other than that I have no complaints!

Date of experience: June 10, 2020
Australia
1 review
0 helpful votes
Follow Jill D.
Unfollow Jill D.
Send Message
Share Review
Report Review

I received my T shirt which was great but unfortunately it was the wrong size. I advised Customer Service and they advised they would send me the correct size without having to pay one cent! On top of that they said keep the original tshirt and donate to someone who may need it. Unbelievable. I will recommend this company to any one - they seem to have heart and compassion. You should be very proud of yourselves as I am.

Date of experience: August 23, 2023
California
1 review
1 helpful vote
Follow Jose H.
Unfollow Jose H.
Send Message
Share Review
Report Review

I recently placed a few orders through TeePublic and I was impressed by the tracking transparency of their orders.

I have ordered in the past and have had some minor glitches. This last time, I ordered coffee mugs and they send me a second box of coffee mugs by mistake. There has been a lot of uncertainty and change during COVID, so I understand that these mistakes happen.

They were responsive on how to handle the situation and kept in touch until my complete order was delivered.

I love this site and would definitely use it again!

- Jose

Date of experience: July 7, 2020
Louisiana
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

I recently Purchased a really cool tee from teepublic. When i received The tee i was Very pleased with the quality. However, when i tried it on it was a little snug (summer time bbq weight gain i guess)... i emailed Customer service and they promptly solved the issue. I was shocked how easy it was to work with teepublic on an exchange. I will Be purchasing more tees from them in the future because they seem like great people and care about your experience.

Date of experience: July 12, 2020
Japan
1 review
0 helpful votes
Follow Asami T.
Unfollow Asami T.
Send Message
Share Review
Report Review

Great services
January 1, 2021

The first time I ordered, my ordered thing wasn't arrived. Because the address I put in the order sheet somehow changed on the way... I asked the customer service team of Tee Public. They found the reason why my parcel can't arrive. After that, they sent it again as soon as possible. Finally the parcel safely arrived in 2020.
It was a little bit disappointed the print was a little bit out of position.
But it is no problem! I satisfied with the Tee Public service! Thanks for everyone!

Date of experience: December 31, 2020
Oregon
1 review
2 helpful votes
Follow Hugo S.
Unfollow Hugo S.
Send Message
Share Review
Report Review

Thieves
August 11, 2020

They closed down my store with no warning what so ever, other than a vague terms and conditions page. I asked why and they never responded. On ANY of their "help" emails. They never replied once. No only did they close my store down, they apparently get to keep all my earnings too.

Date of experience: August 11, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Hugo,

Hmm, it sounds as though your account might have been deactivated due to violation of our terms and conditions. Please make sure to check out our Terms and Conditions here: https://www.teepublic.com/terms After reading these through please feel free to email us at community@teepublic.com or legal@teepublic.com if you would like to contest this, or feel as though a mistake was made.

Take care,
Stephen

Washington
1 review
1 helpful vote
Follow Lina L.
Unfollow Lina L.
Send Message
Share Review
Report Review

A mixed review
September 17, 2020

The shirts I bought were awesome, great selection and a wonderful way to help artists.

The quality of the shirt print looked good but after a few washes the print started cracking, bubbling and fading. So buyer beware, you can have an awesome shirt, but you have to add a little more effort in your washing routine.

Washing instructions:
Turn inside out
Wash on the coldest water setting
Use a gentle detergent
Hang dry (do NOTput these in the dryer)

Other than that the customer service is the best, extremely helpful and very kind.

Date of experience: September 17, 2020
North Carolina
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Send Message
Share Review
Report Review

At the beginning of December, I ordered two refrigerator magnets for Christmas gifts. They shipped quickly and then I waited... and waited. By December 16, when they still hadn't arrived, I emailed customer service at TeePublic. Not only did I get an immediate response but had a replacement order in my hands 3 days later. They shipped it priority so that I would have it on time for Christmas. Fantastic job by customer service -- I will definitely order from TeePublic again.

Date of experience: December 24, 2020
Wisconsin
1 review
1 helpful vote
Follow Julie S.
Unfollow Julie S.
Send Message
Share Review
Report Review

They offer no refund or exchange unless the item is defective. Their reasoning is the item is custom made which is just not true. Items are ordered on line from a catalog and not custom made in any way. The reason I want to return is the item is cheaply made.

Date of experience: March 22, 2022

Overview

TeePublic has a rating of 2.7 stars from 2,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.

service
898
value
870
shipping
861
returns
690
quality
831
This company does not typically respond to reviews
+476