TeePublic has a rating of 3.2 stars from 2,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size, and new shirt. TeePublic ranks 461st among T Shirts sites.
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I was so impressed with my orders they were the most amazing and awesome shirts I've ever seen, the tee public team and shipping company went absolutely above and beyond in my orders, I will definitely buy more things from the stores and websites, thank you again for such great service and support and quality of work, and the designs where fantastic, thank you all so very much!
Ordered three t-shirts from this company and all of them are now being used as cleaning rags. The print quality was absolute garbage; blurry, dark, muddy images with heavy pixilation and zero contrast. Of course on the website these shirts were crystal clear. Customer Rep was nice about refunding the money but that's not the point. If you are going to sell shirts that look like they were printed in a basement in the projects then you literally deserve to have dog $#*! smeared in your face. I am so sick and tired of all these scammers on the internet. Negative 3 stars.
Customer service is awful. The shipping was screwed up on my order, it was a week late! They out and out lied to me about it when I complained about them lying their idea of an apology for being dishonest was to send me a coupon that can never be used. Shady much? Frankly I doubt it was even an accident, they just paid for cheaper shipping then blamed the post office for mysteriously losing the tracking. This review likely will never be seen, since the only ones they show are from "trust pilot" which they "TeePublic" won't let you leave a review on. But hey, it's not like HONESTY is high or even ON for that matter, their list of concerns.
Tip for consumers:
The issue was the way the situation was handled and that the reviews they have listed on their site are from a company they (Tee Public) “already has a strong presence on” so we’re steering you away from adding an honest review on it.
Products used:
I kept the products, I did not ask for a refund. The quality of the products was not great, I’ve had better results with my printer at home. Already wasn’t going to order from them again on principle alone.
Ordered three t-shirts from this company and all of them are now being used as cleaning rags. The print quality was absolute garbage; blurry, dark, muddy images with heavy pixilation and zero contrast. Of course on the website these shirts were crystal clear. Customer Rep was nice about refunding the money but that's not the point. If you are going to sell shirts that look like they were printed in a basement in the projects then you literally deserve to have dog $#*! smeared in your face. I am so sick and tired of all these scammers on the internet. Negative 3 stars.
Placed an order and they shipped with this BS UPS mail innovations and the experience has been horrible. My package is lost its been one city over for 6 days now with no update or movement. Said it would be delivered on 4/22 then 4/23 then 4/24 and guess what not delivered, when i ask customer support to just refund me they said its not considered lost and i have to keep checking back until they feel its been long enough to be lost. Just for comparison i ordered a custom sweatshirt from another site the same day and they designed printed shipped and delivered it on 4/19 no problem.
Tip for consumers:
waste of time
Products used:
none i never received the order
Ordered a shirt 12/27and states that order to arrive 5- 7 business days. We are 1/5 and my order can not be tracked due to Innovations their shipping company. Last I knew my order was in texas then went to Arizona and been there since has not departed. I will never order from this site and please for anyone thinking of ordering from this site really reconsider your order and look elsewhere for you will be just as frustrated and angry as lots of people are. I should of looked at reviews prior to order! Do not order from here
This outfit does NOT stand behind its work. I got lousy items that were defective, and the company asked for photos and then disappeared. I had to get my credit card company involved, and even then no response. Do NOT pay for this stuff, because if the printing looks lousy, etc., you will never see a refund.
Products used:
Michael Jackson t-shirts.
I have requested help from customer support for missing order so many times with NO RESPONSE! The chat option on the website doesn't work AT ALL and the phone number answers with a message saying that the only way to contact teepublic is through email or chat! I am so displeased with this deplorable silence from the company over a very simple issue and fix! What is even happening with this place?
Poor quality T-shirts and if you order a group of products like a mug, a T-shirt, and a sticker from the same soccer team in Peru they'll send you the T-shirt but don't send you the mug or the sticker and when you complain their response is to pick something else out that's not available anymore...:, no mention of giving me my money back so I give them one star and buyer beware review
Tip for consumers:
Horrible customer service
Products used:
Tshirt
I M GIVING ZERO RATING TO TEEPUBLIC - THEY ARE CLOSING DOWN THE USERS ACCOUNTS WITHOUT 14 DAYS PRIOR NOTICE & NOT PROVIDING THE REASONS FOR CLOSURES - PEOPLES ARE LOSING THEIR INTERNET - TIME - DESIGNING - ELECTRICITY - MINDBRAINTEASING - THEY SEND JUST 1 EMAIL FOR SUDDEN CLOSURE AND THATS ALL - FINISH -
The t-shirts I received are super thin and poor quality. I can see everything through them, will never waste my money here again
Tip for consumers:
I am afraid they are going to fall apart in the wash
Products used:
Tshirt
This may be a fine place to order some unique shirts… but there's lots to be leery of. Since they outsource the printing, you likely won't get the same quality and fitment from order to order. Huge question mark on every order. Expect all their merchandise to be that way. The need to create some quality standards. If your an artist thinking this could be a positive way to generate a revenue, think twice. They don't moderate their artwork, so any other submitting artist can flag your one-of-a-kind design and claim copyright infringement. They will instantly pull down your design and delete your account. No review. No trial. No real opportunity to justify and prove your art is yours. Basically, it's like high school all over again with the competition trying to sabotage your work so they can get a greater exposure, thus market share. Long story short, you're best to take your business and designs elsewhere.
Date of experience: December 05,2022
Tip for consumers:
Sketch. Shop somewhere else
Products used:
Designer service
Created two orders which cannot be tracked on their site... has not been shipped and have not received... then they email me like I have the problem even after I give them a PDF of the sales receipts!
Probably the worst service and ripoff scam ever!
I ordered a flag for my daughter's college signing day! The flag was never delivered and there is no contact number. Emails have never been returned yet! STAY AWAY!
Tip for consumers:
Do NOT use this site!
Products used:
None- I ordered a flag for a college sign g day- let’s just say they ruined her day! No response. No contact information! Stay far away from this company!
Paid for items on December 1st. Today is Friday January 3rd. Nothing in todays mail meaning Monday Jan 6th will be earliest I MIGHT receive what I paid for. The UPS station it was being shipped from is 8 hours drive from my house and these were Christmas presents. Do not get tempted to buy from this site.
I'm pretty sure the pandemic will be over before I even get my masks I order well over a month ago... still not shipped. Go elsewhere
Hi Carl,
I am so sorry for the delays you've experienced. As you can imagine, carriers are a bit overwhelmed at this time with fewer workers but an unprecedented increase in packages. If you find that it has been an unreasonable amount of time for delivery please send us an email via our contact page at teepublic.com/contact. Once we hear from you we can look into the order and provide information and assistance.
Take care,
Stephen
TeePublic Customer Service
They can and will delete your account without cause for any reason. They claim that they will give the artist an opportunity to dispute any TOS/Copyright claims but this is patently false. If you try to get specific answers you will be pointed to different departments in the company until you go around a few times in a circle. You will be told the legal team is overloaded and can't get to every request. Read the other reviews, they have scammed many artists out of a lot of money.
Tip for consumers:
Don't use this website if you are an artist
Products used:
Designer services
Bought shirt for present. Wore 2 times and ink is coming off. Contacted company no help. Very disappointed. Save your money for better shirt company
Products used:
T shirt
TeePublic treats its artists very, very BADLY. They ban their stores out of the blue without giving any explanation or previous warning, if they decide you broke the T&C they don't even give you the chance to fix what you're doing wrong according to them. It's just so cruel how they don't care about the hours and hours of work the artists put into their stores. After not giving you a warning or at the very least an explanation, as decent people would do, they tell you to send them an e-mail if you want to know what happened, but they can choose to ignore that mail anyway. So you have to basically beg them. You can find many complaints about this behavior on the Internet. They have been doing this for years, and they even owe some of their artists money. I wouldn't trust these people, and I really hope they start respecting other human beings soon because they clearly don't care about others.
Tip for consumers:
If you're an artist, don't sign up.
I ordered about eight t-shirts with two separate orders over 2 months ago they're telling me that both orders have been lost when they get to my post office and they doubt that any more would get there either sounds like they're running a scam to me I wouldn't order from this place I still haven't received my money back
These t-shirts are no better than a cheap undershirt. They are thin at best. Even when ordering the "heavyweight" or "premium" t-shirt, these are still thin undershirts. Extremely over priced and short lifespan. I would be embarrassed to give one of these shirts as a gift... so much so that I went out of my way to find a place to give a bad rating.
Products used:
"heavyweight", "premium" t-shirt rip off
Filed a complaint with TeePublic for my no show shipment. I was guaranteed it on Dec 24. No solution
It's been 3 weeks and I wrote an email because my items have not shipped. I wish I would have read the reviews on here prior to purchasing from this website because it's the same exact excuse as a few reviews down. So it's quite clear they use identical excuses. They wanted me to reconfirm my address and there was absolutely nothing wrong with the address. I wrote them an email almost a week ago because there was no status on my tracking number with ups and they just got back to me today. I Write a response email within a half an hour and of course they don't respond at all. So who knows if they actually read my email because I want them to overnight my stuff for the three-week waiting period already with no status whatsoever. Is this some type of business where there's one or two people in a garage or a basement somewhere just printing out t-shirts and they get that overwhelmed that they can't get to it and they just make up an excuse like the address was messed up? I guarantee they enter typos in the email after you email them looking for your stuff and blame it on you. You got to wake up a little earlier in the morning to try and full me with that childish finger-pointing excuse. Who the hell messes their address up that often? Seriously. And why not just be honest with people and tell them you're backed up and it's taking a long time instead of saying the same exact excuse as I read just a few reviews underneath mine. I'm sure if I kept scrolling I would see the same excuse used over and over and over again. Just be honest, people will feel a lot more confident and a lot better with you just coming right out and saying it instead of lying and coming up with the same excuse all the time. It's childish, it's unprofessional, it's cowardly, and it's not how you run a business. So please don't even respond to my review I'm writing right now because I already know what you're going to say because whoever deals with the public relations/customer service end of it is program to spit out questions and answers like a robot. So please do not even waste your time. Just send people stuff out. That's all they ask. It is not that hard. And if it is that difficult for this company to promise things that they can't follow through on, maybe you need to hire another person to make sure you execute those promises and stop being cheap. This is ridiculous and there's no excuse for it.
After being on there for 5 yrs making good money. My account was shut down and with held my commissions. After a month, still no responses from my emails. Thief's... If your an artist, look somewhere else
I have purchased several shirts from them for my son. All of the graphics have disintegrated with 2 washes.
Tip for consumers:
Na
Products used:
Shirts big and tall
I've had this ordered for over 2 weeks now. You have no way of tracking, the tracking number they give you does nothing, they claim something is wrong with my address, I get stuff delivered here almost daily. Won't order from here again!
I was really looking forward to utilizing their platform and thought they might be a legitimate company trying to help artists. Turns out they are not. After only a couple of weeks they deleted my account, claiming I was in violation of the terms and conditions, which I was not. I'd read the terms and conditions before signing up and re-read them after my account was deleted. There was nothing I had done to be in violation of them. There is only one way to contact them now via an email address they supplied, to which I've sent two emails asking for an explanation on the matter, and there has been no reply whatsoever. On top of that, they still owe me money for my designs that were sold. They made money off of me, stole money from me, deleted everything, and then ghosted me. They could at least have the common courtesy to respond to my emails. I would not deal with this company at all if you are looking to have your artwork displayed and sold on their site. They will steal your earnings from you. What a terrible experience. I would NEVER recommend this company to anyone.
Tip for consumers:
DO NOT use this site
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.
Hi Gill,
This is Stephen with TeePublic. I am so sorry for the trouble. We can absolutely assist with any orders placed on our site. If you do see TEEPUBLIC on your statement please send us an email via our contact page at teepublic.com/contact or respond to your last correspondence with those two transaction IDs. We will do what we can to help!
Best,
Stephen