I have had 1 Ring camera for a few years now. We have Basic service. The image and sound quality is so-so. The features are minimal and have not changed since i subscribed years ago. Took a long time to get it dialed in the way it was most useful for us. Today I get notice my bill is going up 25%. My service did not get 25% better, no features were added, the customer service rep I contacted could not provide a reason for the increase. Everything is automated, no labor costs involved. Basically no reason for price increase other than they can. When confronted with these facts, the customer service rep abruptly disconnected and ended our conversation. This is the trend nowdays, bend over and take it because they can. Add to that the terrible customer service and restricting the authority to make decisions to retain customers. Well Ring, you are not the only game in town and I have choices. I will be exploring those choices and may just toss your old tech in the garbage.