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TeePublicReviews 2,323

3.9

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TeePublic Reviews Summary

TeePublic has a rating of 3.9 stars from 2,323 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
904
value
875
shipping
867
returns
693
quality
835
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Texas
1 review
0 helpful votes
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So I ordered 4 shirts. One was a baseball t-shirt in small. Well, it didn't fit as expected, it fit quite snug, so I put in for an exchange to get a medium. All I can say is the whole process of the exchange was so quick, easy, and impressive. They responded very quickly to my email and even said to keep the shirt. I haven't given it away yet but I have a few people in mind. :) Anyways, I have my medium shirt coming to me already and at no cost! Thank you so much for the awesome service and for the cool shirts that you sell. I wear these to the gym alot and people are always looking at what logos and pictures I have on my shirts this time, lol. Thanks again!

Date of experience: November 2, 2021
Georgia
1 review
0 helpful votes
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Awesome Customer Service
November 3, 2021

We got the cutest shirt for our daughter, but unfortunately it was a little too small. I reached out for an exchange and they immediately shipped a bigger size. I could not have asked for better service and the quality of the shirt is great too!

Date of experience: November 2, 2021
Canada
1 review
0 helpful votes
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I accidentally ordered the wrong size and didn't realize it until I received the tshirt. I emailed the company and they answered immediately. They made the exchange VERY EASY and quick! I will definitely order from them again!

Date of experience: November 2, 2021
Utah
1 review
0 helpful votes
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TeePublic had the designs we needed and exchanged a size for us with no extra charge! Great quality and service!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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I found exactly the design I was looking for at a reasonable price, and when I ordered the wrong size, the customer service hit it out of the ballpark.

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Cayuga hoodie
November 2, 2021

This hoodie is perfect and the fact that the Cayuga tribe is represented is awesome. My great grandmother was a Cayugan and my daughter is going to love this! Beautiful work!

Date of experience: November 1, 2021
Canada
2 reviews
0 helpful votes
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I have purchased more than once here, but the last time I ordered a hoodie too small for my grandson. I requested an exchange and a larger size was sent the next business day. Customer service like this is rare! Thank you! Will be placing my next order soon! Lisa M

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Top customer service!
November 2, 2021

Teepublic was fast and friendly with no hassle exchange. I buy gifts and shirts for work at tee public because there is artwork pertaining to any subject- even Reddit. Thanks teepublic!

Date of experience: November 1, 2021
Missouri
1 review
0 helpful votes
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1st things first: the shirts I ordered came in exactly as described. As described. The quality was excellent! I made a mistake in ordering The wrong size shirts. I contacted customer service and they resubmitted my order in the correct size at no additional charge. They also is they also allowed me to keep the shirts I had already received with no exchange or return necessary. T public customer service is excellent and I look forward to doing business with them again. Thank you Samuel at TeePublic customer service!

Date of experience: November 1, 2021
GB
1 review
0 helpful votes
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I an writing this review because when customer service is as good as Teepublic it deserves a massive shout out. The order I ordered a hoodie and 4 t shirts as gifts 2 of the t shirts I thought had a fault in the print. I contacted Teepublic customer service. To be honest I didn t expect much as I thought they are such a big company with huge fast turn over so I thought my insignificant order won t be a priority. I am very happy to say I could not have been more wrong. The response to the email was lightening fast considering and even though what I thought was a fault was part of the original design and shown in listing (I m old what can I say) Even though it was entirely my fault not theirs, they very kindly went above and beyond and replaced both t shirts. I have received those replacement s today just a few days after sending my email... To be honest the high standard of Teepublic 's customer service has blown me away THANK YOU SO MUCH

Date of experience: November 1, 2021
Louisiana
1 review
0 helpful votes
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Exemplary company
November 2, 2021

The combination of a beautiful product and extraordinary and generous Customer Service will keep me coming back to TeePublic!

Date of experience: November 1, 2021
Pennsylvania
1 review
0 helpful votes
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Best Customer Service
November 1, 2021

Great designs, awesome materials, and unparalleled customer service. Any time I've had an issue, they've made it right.

Date of experience: October 31, 2021
North Carolina
1 review
9 helpful votes
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A company with Integrity
November 1, 2021

I've ordered from this company on multiple different occasions, and have always gotten what I've wanted on the first try, except once…

I ordered a shirt that had a faulty print that peeled off after the first wash. After filing a quick and easy report with their customer service, a replacement was shipped out. I was surprised by two things when I got the replacement: the quickness in which it got to me, and the color of the shirt! After another report to customer service, a replacement of the replacement was shipped my way. Third try was in fact a charm.

Throughout the process I never felt ignored or taken advantage of. TeePublic's customer service reps are top notch, their products are pretty great too. I would recommend them to anyone, anywhere; 100%.

Date of experience: October 31, 2021
New York
1 review
0 helpful votes
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I ordered a t-shirt for my grandson. I found their sizing a bit confusing and thought I ordered a boys small. I had ordered a men's small. I really wanted to give it the next weekend - so I tried to shrink it. Even with that the company was willing to take the shirt back and give me a new one in the appropriate size. In the end, they said for me to keep the old one and they are shipping out a new one for me in the correct size as soon as possible. I have not yet received the new one but am quite hopeful. I also know that if there should be a problem with the one - they will be more than willing to make sure I am a satisfied customer. I will definitely purchase from them again.

Date of experience: October 31, 2021
Florida
1 review
0 helpful votes
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Youth Hoodie
November 1, 2021

I purchased the Rocket League hoodie and it was delivered promptly. I purchased the size that my nephew normally wears however this hoodie ran a little small. I contacted TeePublic with the intention of exchanging the hoodie for a larger size. They contacted me and informed me that they processed a new order for the larger size and told me not to return the other hoodie but to donate it. I thought this was courteous service and will reorder in the future. Also the quality of the hoodie was great.

Date of experience: October 31, 2021
California
1 review
0 helpful votes
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Quick to response
November 1, 2021

Samuel is an amazing individual, helped me with my needs and was responsive on the matter. Thank you for great service Samuel! :)

Date of experience: October 30, 2021
New York
1 review
0 helpful votes
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Horrible Shipping
October 30, 2021

The Shipping is Absolutely Horrible. They give you tracking number that is fake. Meaning it can not be used on USPS, FedEx or UPS. You can not track your item at all. And the updates they provide you are not helpful at all. The item I ordered was Guaranteed to arrive in 3 to 5 Buisness days including packaging time. But did not arrive for 10 Buisness days. (And it was not a big item it was only 2 small stickers in an envelope) The Customer service is Horrible as well and were no help. I would suggest buying your item from a site that has better shipping and customer service.

Date of experience: October 30, 2021
Wisconsin
1 review
0 helpful votes
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The shirt quality and design was exactly what I expected from the images on the website. The shipment arrived quickly. I ended up ordering the wrong size and customer service got back to me immediately and sent out a larger size. I will definitely order more tops from this site!

Date of experience: October 30, 2021
California
1 review
0 helpful votes
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Great customer service
November 1, 2021

I ordered a Catzilla t-shirt, which came promptly. The shirt was adorable but too small, so I contacted customer service and they responded right away. They said I could exchange and provided me with a sizing chart to make sure the exchange was the proper size. I dealt with two customer service reps who were both very helpful and professional.

Date of experience: October 30, 2021
North Carolina
1 review
0 helpful votes
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A Great Company
November 1, 2021

TeePublic is a wonderful company and have a great selection on shirts. They had my shirt to me in a matter of days

Date of experience: October 30, 2021

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476