TeePublic

At the beginning of December, I ordered two refrigerator magnets for Christmas gifts. They shipped quickly and then I waited... and waited. By December 16, when they still hadn't arrived, I emailed customer service at TeePublic. Not only did I get an immediate response but had a replacement order in my hands 3 days later. They shipped it priority so that I would have it on time for Christmas. Fantastic job by customer service -- I will definitely order from TeePublic again.

They offer no refund or exchange unless the item is defective. Their reasoning is the item is custom made which is just not true. Items are ordered on line from a catalog and not custom made in any way. The reason I want to return is the item is cheaply made.

This is my second holiday season ordering from TeePublic. I've always appreciated the quality of their products and array of appealing merchandise. Recently, I was incredibly impressed with the customer service I received. While I loved the design of the t-shirt I ordered for my son, it ran a bit on the small side. I submitted an online exchange form to begin the process of returning my shirt for a larger one, and within an hour, I received a prompt, kind response. I was informed that the customer service team had placed a new order, to be shipped the quickest form possible--all at no expense to me. In addition, they kindly suggested I keep the original shirt and donate it or give it to another child. This entire process couldn't have been simpler. This is precisely the type of support that will keep me returning to the site as a loyal customer.

I had such a pleasant experience with TeePublic that I had to write a review! The customer service responses were prompt, helpful, informative, and (best yet) extremely friendly. I felt like a valued customer when working with their customer service to perfect my order. Thank you, TeePublic, for adding such a warm, personal touch to your customer service! It speaks a lot about the priorities of this awesome company!

Originally gave them 1 star because I had ordered shirts in May and hadn't heard anything. I was worried I would never get my order but it arrived today july 1st. Changing my review to 3 stars. Customer service did get back to me and they were great and I'm sure they are swamped with emails with delayed orders. 3 stars for shirt quality. They are just ok. I had ordered from tee public couple of years ago and I still have those shirts and they still look good. This order I just received, the quality is not nearly as good. The images are not as vibrant as the pictures online and the shirt themselves dont look or feel very nice. The worst offenders are the child shirts that I ordered, the material feels rough so the shirts look like old shirts after one wash and the images look a little off, like the image was stretched so the font is not as sharp. I think I would order from them again for adult shirts; if they were having a sale and definitely after covid. Stay safe everyone.

I've always been leery of ordering clothes on-line, but with the pandemic, it's almost become a must now. After looking at the Teepublic site, I saw many, many rock band T shirts that looked like a must have, many more offered than any other site I could find, and with the sale going on, I figured I'd give them a shot. Even during the pandemic with the post office running with a skeleton crew, and Christmas fast approaching, all 8 of them arrived within 10 days; and they are beautiful. Bright colors, nicely done on the shirts, they are straight and centered (which is harder to find than you might think). It's also really great to be able to choose your color (let's face it, most rock band T shirts are black). Great shirts, great price, great customer service.

I recently purchased 4 t-shirts from their site and sadly three were too big. I reached out to customer service looking to exchange my shirts for a smaller size. Thinking I was going to have to send the originals back... Samuel (and others after) promptly responded back to my email and not only exchanged my shirts for a smaller size, (+ free shipping) but also let me keep the originals free of charge! I think their customer service is beyond phenomenal and I am super impressed with the quality of their shirts. I see a lot of negative comments regarding shipping. Guys, it says right on the site, due to Covid, shipping will be a little crazy. Highly recommended for anyone looking to purchase any of their products!

As a first time customer I ordered two medium t-shirts. Unfortunately when they arrived they were too small- some brands I wear a large and some brands a medium. With minimal effort I contacted customer service and they sent me two replacement shirts in size large- no questions asked. They were friendly, courteous, quick to respond, and most importantly it required very little of my time and effort. In short, this was an efficient and effort free experience which perfectly met my needs.

I ordered a "tapestry" bearing the logo of my favorite soccer team. I had intended to use it as a throw blanket while watching games. What I received was a ridiculously thin, polyester bed sheet printed on one side! I can clearly see my ceiling lights through this veil when I hold it up! When I informed them that what I received was not a tapestry, and that I would like a refund, they basically sent me a link to a graphic from an Amazon shopping site that said that their tapestries were "lightweight" and "microfiber". Problem is, I didn't get it through Amazon! I got it from THEIR OWN web site! An additional problem is that the use of the team insignia on this product is unlicensed (ILLEGAL). The email I received from them said they do not give refunds, but that they would send me another product! As if I would want another veil!

I ordered my daughter a sweatshirt for her birthday & the shipping was lighting speed! The only downside was it was the wrong color :( I contacted Tee Public and they immediately fixed the issue with a new correct order and even told me to keep the old one. It did take a little longer to ship the 2nd order but I'm just happy my daughter was happy when she received it:)
Great Customer Service.

Ordered tee shirt in wrong size and asked for exchange. Customer service gor right back to me and offered replacement in correct size as well as letting me keep the original which I will gift to another friend or charity... what a fantastic service and company. Would definitely recommend. Grat designs and choice too

I love the idea of the site, I love the designs! But the prints on clothing are garbage. This isn't from a single purchase either! Three separate items (2 t shirts, 1 hoodie) have all been extremely disappointing. With very minimal use and careful washing, the designs come off very quickly. The hoodie design was completely destroyed after a single wear and wash. It's not worth it!

So I ordered two t-shirts, and they were so long when I received them, I posted a review stating I could wear them as a short dress! They emailed me right away, told me to keep the two t-shirts, and to pick out two more in a different size!
Who does that?! No one! Thanks so much for reaching out and assisting me with this! I will be shopping here again soon!