TeamBuy.ca

Teambuy is now n crowd I suggest you stay away from both
All orders not received from teambuy will not be honored by n crowd
So why would you trust n crowd it's a different name and that's it
If something goes wrong for n crowd they will leave you holding the bag

Unbelievable. Ordered a few things for gifts. Do not waste your time. The delivery date schedule is not even close. I purchased something the first week of September and it was to be delivered by the 13th of October. I just received a tracking number this week (Nov 1) and it did't leave China until a month after I purchased it. When trying to contact teambuy for customer support it was like jumping through hoops. Their response was " be patient". NEVER AGAIN!

I ordered Reebok workout shirts in July. I waited until 2 weeks after the scheduled delivery date in August to contact Teambuy and was told there were problems with the supplier and they would have to refund my money. Then a few days later I got an email mentioning the restructuring and their inability to process refunds after August 29th. What a scam! They should not be allowed to continue to advertise their products.

Being a deal junky, I just had to buy another coupon from another one of these daily deal web sites. The problem that I had was that it was for an automatic garbage can. I've bought numerous products from teambuy.ca before with no issues; however, with this one they sent me an email that the shipment is delayed 3 months. Now, I didn't want to wait that long as I have already been waiting for 1.5 months for this garbage can to ship. I tried to contact the merchant numerous times to to avail so naturally I was a little upset. I went ahead and contacted teambuy.ca for a refund and they said that they could only issue me a refund in Teambuy credits. After numerous emails back and forth and finally me having to threaten to call my credit card company, they agreed to issue a full refund back on my credit card. This whole experience was very disappointing. They should more carefully screen their merchants and issue a refund immediately if the customer is unhappy.

Bought a duct cleaning through TeamBuy. The cleaning company called and said they had to cancel the appointment because TeamBuy wasn't paying them or answering their calls; but the owner offered to honour the price of the deal if I wanted to go ahead with him directly. I did, in hopes I could straighten things out with TeamBuy in time for them to handle the payment. Well, TeamBuy gave me the runaround; so I ended up paying the duct cleaner directly (who was super professional and did a great job). Now TeamBuy won't refund my money because they "can make no exceptions" to their policy re no refunds after 7 days... as though I were the one who was backing out of the deal, not them! So buyer beware: TeamBuy doesn't stand behind their promises; and once they have your money, it's totally at their discretion whether you'll get what you paid for.

I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China, Nigeria, Congo, Namibia, Iran, Syria, etc etc... a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... buy cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too.
Also when you order from places like this don't give them a credit card number otherwise you will be overcharged. Use something safer like a disposable credit card that only has $5 of credit.

PS. Don't order more than one item at a time that way your never out more than $5.

I have not tried to use my voucher so I don't know if there is an 'end' complaint but my issue is with the way they present a gift certificate which I bought as a Christmas present to a friend. It was to the doctor's house for dinner. The voucher does have the recipient's name on it... good... but it also gives the purchasing information. Ie. How much I paid for it... When has anyone given a gift(well maybe my mother in law) and in the gift card stated what they paid for it... When I called teambuy, they stated that the restaurant needs to know... Well, it specifically states 'Three course dinner for two' on it... why do they have to let the recipient know what I paid for it... very tacky, I think... I will not be buying any gift vouchers from them in the future.

They don't deserve a star. Worst passive aggressive customer service ever! I purchased a coat in November. They said it will be shipped 3-4 weeks. I received a tracking number but it is still in China with Xpresspost waiting. A month has passed.
Purchase Date: 11.09.2013
Expected Delivery: Week of 12.12.2013. I have sent emails and made calls numerous times and they have rudely told me to sit tight, if you have a tracking number then you just have to wait for the coat to be sent. They never respond to your email regarding the issue and they lack customer service on the phone including the manager. I have since reported them to my credit card company. I have never dealt with such horrible customer service. I had to yell and scream and they said you will still have to wait. No solutions. At this point I just want my money refunded.

I am having a huge problem booking with the company. I emailed them about one therapist and they said he was away for three weeks, and then I tried to book with him for the week he was scheduled to return. It took We Massage three weeks to email me back and tell me that the therapist was not responding to them. So now the one therapist in my area is not available and I have to drive at least 25 minutes across the city to get to another one. When I bought the deal I made sure I could go to the location because our house is not appropriate for someone to come to. So now I am waiting to hear from the merchant again hopefully before my ticket expires and Teambuy will not give me a refund despite this difficulty in booking.

"doesnt get any worse than this. Stay away!"

Have been waiting for delivery of purchase since april 20th. After contacting TeamBuy three times have gotten the exact same canned "apologetic" responses about the merchant. "The merchant has assured us that all orders have been processed and customers can expect delivery very soon. They are very sorry for the delay and for any inconvenience caused."

Will be asking for a refund next. Wish me luck. Should have stuck to Groupon, with whom I've never had a problem.

Please be aware, it seems Team buy is going bankrupted soon, they are fraudding merchants & customers. They stopped paying customers since early summer, a lot of sales done with them wont be honored by merchant anymore

Bought a King Size foam topper for our bed. Waited 3 weeks and it finaly arrived. Went to put it on our king size bed only to find out it was a Queen size topper! So several emails and calls later it has been 5 months since we got this and still no resolution. Being they are just a middle guy they don't seem to care, they tell you they have contacted the seller but do nothing to resolve. This is the last purchase from the and dealfind as they are the same company! Stay as far away as possible!

No stars! Maybe minus, if you had that option. My personal story, stated briefly... I purchased two iPhone 5 external Battery Backup Power Cases from Teambuy.ca and after two months followed up to find out why I had not received them. They claim they were delivered and gave me a Canada Post tracking number, which when I entered into the Canada Post site, said it was not a valid tracking number. I have several emails outlining the correspondence, suffice to say, their customer service was "not our problem" too bad.! Teambuy and Dealfind are the same organization, BBB gives them an 'F' and CBC has done a full expose on them. So in my humble opinion, DO NOT use their on-line service.