TeamBuy.ca

I asked for a refund again and was flat out refused in spite of the fact that the merchant had refused to honour my voucher (I showed it before getting a service done) and forced me to pay $70. Eventually they offered me teambuy bucks, which I have no use for after I've been jerked around by the company and the merchant so much. What if I buy another deal and have a problem with the merchant? Am I just supposed to keep going through their customer service and buying more deals indefinitely?

Tan through bathing suits were padded cheap dollar store suits from china. Total, scam, but teambuy would do nothing about it, even though I sent pictures of the fraying cheap non tan through suits, because I already got them
There must be something we can do about these issues
Can't be legal...

I booked two massages (one for myself and one for my husband). One massage therapist did not show up (a single therapist performed two massages, starting about 1/2 hour after the appointed start time).

The company did not contact us to let us know about the change (the one therapist that did come had to call and text them several times to find out what was going on).

Later we received a very long winded email from the company - who still wanted (and we're fighting this) to charge us a CAD 30 travel fee and set up fee (which was prepaid) for the therapist that did not show up!

I received this email from Teambuy. The vendor did not respond to me or satisfy my voucher. Teambuy offered to credit my account then the next day after I accepted the offer of credit they sent me this email.

Dear Valued Customer,

Please be advised that as of Friday, August 29,2014, Couch Commerce Inc., the parent company of TeamBuy.ca/Dealfind.com, has entered into a legal & financial restructuring process. Pursuant to the rules and regulations governing the restructuring process, we cannot honor TeamBucks issued on or before August 29,2014 and issue any refunds related to purchases on or before August 29,2014.

Please note the purpose of the restructuring is to provide the Companies with a more stable environment to continue operations and develop a plan that will allow us to continue in business.

We appreciate your prior support and looking forward to continued support through this important process.

Sincerely,

Avital
Customer Experience
Dealfind.com | TeamBuy.ca

Teambuy and Dealfind are definitely going into bankruptcy by the looks of things and the people who will suffer are the merchants who are not going to get paid and the customers who signed up to receive Teambuy offers and now their contact info will be sold to the highest bidder. So, expect to be spammed a lot and your email to be filled with junk offers.

Here's something I found straight from Teambuy's privacy policy:
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.

These guys are now defunct, practically, but still have their site up and are sending out daily emails for deals they have no intention of fulfilling. Why the authorities have not forced them to stop defrauding the public, I have no idea. Someone needs to contact the police. The are laws against this type of thing! I ordered some Reebok workout shirts months ago. The site says it shipped in August, but nothing. When I contact them, only a generic email. The deal has since reappeared on their site, scamming more wouldbe customers into giving them money for items they don't have and can't deliver. How these peoplel live with themselves is beyond me.

The first purchase that I made was delivered in great time and the product was good.
The next two purchases that I have made have not arrived and it has been over 60 days now. I caution everyone to look else where for the product as this company seems to just take your money and then send no product, scamming company in my opinion.

I never received the items I ordered and payed for. I lodged several complaints but they have not responded. Much time has past and I am still without my products or my money. I feel robbed. STAY AWAY FROM THEM.

I too, have had a loss of $100+... as I have vouchers that I am not able to use because merchants are not honoring it. As a customer, I shouldn't have to bare the loss if a company is having financial issues... Isn't it in the end as a business you would be able to claim a loss through taxes or etc... Anyways... I will never ever use teambuy/deal again! And will also spread how awful they are so that others will not support such a company.

I bought 3 x1 hour massages from teambuy only to be extremely embarrassed by the vendor telling oh team buy went bankrupt call your credit card company to charge back. (I paid via PayPal) they sold me these tickets on September 8th / 2014. That's 8 days AFTER the date in these bankruptcy letters they are sending out. ( I never got one) WHAT THEY ARE DOING IS CRIMINAL. They should not be allowed to scam customers or vendors. They still are advertising deals! I just hope I can get my money back from PayPal. Be very aware. On a side note I purchased deals before with no issue so I had faith.

If anyone purchased any product from teambuy, they will send you note:-
Mail Out - When this buy closes, this product will be mailed to the address you provided during checkout.
They will repeat above message every week in your email. But they will not send you ur item even after year.
Also I recommend I you already purchase anything please call to your credit card company and request to stop teambuy transaction because they can withdraw money (they are used to)and don't think to receive that item.