TeamBuy.ca

I had some horrible experiences with Dealfind. The worst one, was when I bought several orders of Chinese Lanterns and they came from China and were ripped. I went thru the channels and filled out a report and was told someone would get back w/me in 2 days. It didn't happen I sent several reminders and finally someone emailed and asked for photos. I sent them within 24 hours. Even after I sent many follow up requests to get back in touch, months went buy and they never returned my emails and never resolved it. Teambuy bought Dealfind and I took it up w/teambuy and after talking to a supervisor they did resend them and they were fine. But recently I tried to use several vouchers I bought from them. They had 'no expiration date' on them. I called the restaurant several times since I bought them a couple years ago and they said not to worry there is no expiration date. So when I went in with my family today, the company said they have new management, so they won't honor them!? Teambuy said because I waited more than 240 days they won't do anything for me?! When I mentioned refunding part of it, out of good faith, or for customer retention, the customer service supervisor simply said coldly, " I know what card you're playing, and it won't work. Have a great day"! Unbelievably rude! I will NEVER shop at DEALFIND OR TEAMBUY AGAIN. I've just lost $40 and I have other outstanding coupons w/no expiration date that they certainly won't help me with, if it's been over their magical 8 month period. I will probably lose close to $200 when all is said and done. DON'T buy anything from this company (Dealfind/Teambuy) ever... no matter how good the offer sounds! They don't care at all about customer relations. On the other hand, GROUPON has been fair and does guarantee customer satisfaction. Groupon is the only one that you should trust.

SCAM! Don't buy coupons from teambuy, dealfind or nCrowd!

I bought a teambuy for a restaurant on May 9 - the teambuy expired June 12th. I went to the restaurant sometime on the week of May 25th. The restaurant apparently closed down - on May 7th - two days before I bought the teambuy! A week before I went to the restaurant (week of May 18th) I considered buying another one of these teambuys because I really enjoyed the restaurant, as I've been there many times. The deal was still there - still available at least TWO WEEKS after the restaurant had closed down. In other words, teambuy had this deal available WELL after the restaurant was closed down.

I emailed teambuy a message similar to the above, and all they told me was it was outside of their 7-day refund policy. You would think they would make an exception because THEY made the mistake of leaving a teambuy available for a restaurant that was already closed down, especially since I bought the teambuy after the May 7th shut down. Nope, teambuy didn't make an exception at all.

I emailed again stating that they should make an exception because they made an error. I waited two weeks with no reply even though their previous reply took less than 24 hours.

Again, I emailed 2 weeks later simply asking why they didn't reply to my previous email, and that I didn't appreciate being ignored. All they said was "please see the attached email." They attached their FIRST response, which just said they don't do refunds outside of the 7 day refund policy.

To summarize, teambuy made a mistake by leaving a deal available for a restaurant that was already closed down. They also ignored me and failed to own up their own mistakes. After two months of trying to get my money back, all I have are teambuy credits to show for it. After spending my credits I will NEVER deal with teambuy again. Groupon is so much better - better deals, and WAY better customer service.

Once teambuy sold you their coupon they are done being nice to you. Bonjour, J'ai acheté trois coupon de chez Yaser coiffure pour une coupe de cheveux, rasage et épilation. Le traitement à débuté par le rasage. Le coiffeur à utilisé un rasoir à lame de barbier. C'était très douloureux. Par la suite il est repassé aux mêmes endroits avec un rasoir électrique à barbe non stérélisé ce qui était très douloureux. Il ma ensuite demandé d'aller me rincer le visage à la salle de bain. En me voyant dans le miroir j'étais stupéfait. Mon visage était en sang. J'ai une grande coupure sur le menton, sous le nez et sous le menton. Je saignais tellement que j'ai pris une photo du mouchoir que j'ai utilisé pour m'essuyer. J'étais tellement dégouté par le traitement que j'ai remi mon coupon et quitté. J'ai acheté trois de ces coupons. Teambuy refuse de me rembourser les 2 autres coupons, qui sont encore valide.