TD Bank

I have had a nightmare of an experience…
I have had a nightmare of an experience with TD Insurance. I have been with TD Insurance for 18 years both my cars and home. To my surprise my premium on home jumped 60 percent went from $3000 to $5000 and my car premium went from $2900 to $3500. In what planet is this acceptable for a customer whom has been with the company for 18+ years with minimal one claim back in 2020 this is high way robbery. I spoke to several reps making my case to be told that this is a collective punishment and there is not much they can do. In my several interactions having no choice asked for managers thinking maybe they would listen to my concerns and have some flexibility to bring me down to a reasonable place but I was told that their premium must have gone up as well and I'd better start shopping around, my jaw dropped at that point. I honestly felt sick to my stomach. I requested for someone higher, my number was taken and passed to what they call TD Care ( I assume this is some sort of team that deals with escalations) I was told can take up to 14 days to hear from this team which again I found disturbing but having no choice I settled. To my surprise a call came in that I was not able to answer since I was in middle of work. Was told to communicate day and time via email they can call me which I provide and a week of waiting of course no call. The strange part of this is they have the nerve to call me to discuss my premium on my car, I could not believe it and had to disconnect the call before I lost it on the person as this was not their doing. My humble request to whom ever is considering TD for Home or Auto please be careful they are horrible in terms of customer support, leadership, and if you have to deal with a claim the partners they have are unprofessional and takes numerous calls to deal with simple things. If your time money matters their are a lot of better options out there that actually take loyalty of 18+ year to mean something. Am I bitter, of course as they totally disregarded my concerns and not a single person from front line to management took any steps to provide me a sensible resolution.

I opened an investment account and a savings account in the same day with TD Bank and deposited money in the savings account. After waiting some days for the cheque to be compensated, I discovered that I could not transfer the money between the accounts since they were not "linked," and the process would still take 3-5 additional business days.
Why were the accounts not "linked" on the day I opened them? Why wasn't I told to deposit directly into the investment account?

TD Bank NOT FOR VETS
I opened an account on 4 Jan 24 with my VA Disability check and didn't get the "bonus" and then when I tried to transfer money to my account after providing every piece of information they asked for and already transferring money once they suspended my ability to transfer money. I was told I have to show that I OWN the account that I transferred my money from IN PERSON! I already provided the information online and can't get back to the bank for at least a week due to the fact that I am a HOMELESS VETERAN without transportation. Does anyone know of a bank that takes care of homeless veterans trying to get back on their feet? It isn't TD Bank! UPDATE! Since I wrote this review TD Bank has since BLOCKED my access to my account and my money from my VA disability check!

I usually love going into this branch and usually relieve great service from all except for this person. Who always upsets people and over steps her boundaries is borderline rude and invades your privacy far too much. Every I time I go she's miserable and upsets alot of people. She should be in another.job

When considering bringing my business to a new bank TD Bank was recommended by my husband. I decided not to go forward and boy, am I glad that I didn't allow my funds in the hands of a bank that treats it customers as unfairly, falsely accusing its customers of making fraudulent transactions, and not standing behind the truth. I am appalled by this bank lack of investigation for hacked accounts and subpar customer service. TD Bank is causing strain in my household even though I don't bank there and I will never bank with TD Bank! I found that Well Fargo offers me superb customer service and stands beside you in time of need.

Our son past on and we required a bank statement of the balance for his account to get financial assistance for the funeral. We produced a death certificate and the appropriate ID. Needless to say, this was an impossible task for them to complete and still to this day we have not been given the piece of paper with the ZERO balance on it and of course proceeded with the funeral. At such a time, they were absolutely needlessly cruel.

There are so much scammers here and i realised too late after loosing so much money, I was introduced to forex trade online and I foolishly trusted these scammers without proper research on how it works, after making payment I was blocked by these people and I tried so many ways to recover my money back but I kept loosing more during the process until I was introduced to Mrs Fulton and they handled it so professional and they didn't ask for much, I was able to get my money back
If you have been scammed then contact
shorturl.at/BdBzf
Email: d a r l e n e g e n o v i a S A R@ p r o t o n. M e

Great until you try to talk to someone to fix problems answer all questions as prompted and at the end a voice says having trouble with system but they can say that. Would change banks but royal bank the same will talk to cibc and Nova Scotia see if they have humans still working on phones

Electronic banking services such as funds transfer are very limited and restrictive. Problem resolution is slow and rigid. Personal touch and banking relationship is non-existent. Algorithm and policy rule. Credit limits are out of touch with credit worthiness. I could go on but suffice to say this is NOT America's most convenient bank.

Do not open an account at TD. I recommend any local credit union instead. TD was very responsive and accommodating to in order to get me to place my money with TD, but as soon as they had my money and the staff earned their commission, they completely ignored me and made me feel completely disregarded. I have been contacting the staff who helped me set up my accounts in an attempt to invest my money, as they state I cannot do that myself, and they have been ignoring every email and attempt to contact them (in attempts to invest my money) for over one month now.

Train the employees, after one year they still don't know how to proceed lump sum payment transaction. Same brunch (Upper Middle rd/8th line Oakville brunch), same employees, same transaction. Ignorance to learn. I'm frustrated every month when I have to make payment. It is not acceptable anymore.

Ordering bank account checks.
1st order - screw up on the specifics. Asked no address and no names. Initials ok. Detailed the 2 initials to use - they screwup
Reorder telling them they screwed up. They'll fix it.
2nd replacement comes in -
Screwed up again - this time they added the address.
WTH?

Ordering for the 3rd time now.
This is going on 30days now, JUST to get a simple correct cheque order processed correctly.
Tele-service reps dont listen, dont/cannot understand, completely ignorant with how to communicate.
One needs to deal with a supervisor, JUST get to someone with minimal brain cell capacity to get the job done right the 1st time.

TDBank feedback
Read this article please, before opening the bank account
I have had TDbank account in last 10 years and credit card in last 6 years approximately.
Actually, I did not need a credit card, but kept it only to keep my credit score up and always made on time payment back to credit card.
On 2022, when I urgently left USA and stuck in my homeland country, my balance was $315.17 and I forgot to pay.
TD bank started to charge me service fee and accordingly late payment.
They forced me to pay $649 and ruined my credit score too.
I understand that it is my fault, but I'm sure that any other bank would take care of customers, which I always heard from my friends.
Banks, which we trust our savings, must understand, and help us in this kind of situation. It might happen to anyone. But TDBank used it on their favor without remorse
To make sure, you can check the attached screenshots of my bank account
Good Luck everyone

I strongly caution against engaging with TD Bank, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

My identity was stolen after applying for a credit card. The card was used in Toronto before I even had the card delivered to my home. The bank will then claim that they will do a fraud investigation, but they won't. Please do not deal with this bank. Everything on-line seems to indicate there is a breech in confidentiality when it comes to accounts. When a fraud occurs, you will be responsible for it, regardless of what their online guarantee states.

I just started bank
At TD. I noticed TD
Taking.12 cent form my saving account. So they could charge N.S.F. Charges.

Bill payments.
To icbc. No taken.
Causing more Fee's. It's a daily event going into the bank.
Watch your money
They are well know
For over charging customers. Look up the lawsuits!

Omg. Wow.
If I committed fraud I'd go to jail!

Not T.D...lol

My mom has an account at TD bank. She is 84. She ask me to go in and get 10.00 in quarters.The black teller said we don't exchange dollars for coins without account. Then the manager sided with her. What $#*!s. I told em both off. Even the bottom feeders of the bank try to control and act big shot. Anybody that gives a bank a good rating is a puppet that are too stupid to realize they cheating you out of money. Bounce a check and see where your $#*! kissing gets you. I give one star because have to leave something.

I went to TD bank located in Columbia Square New Westminster.
I met a teller named Sandra Ta. Very obnoxious; power hungry teller.
She should be fired from her job

Message: I just stood in line for 15 minutes watching their sole teller attend one single customer. They were having a nice conversation between the two of them as the line grew to 6 people. The line formed in front of the manager's glass walled office to no avail. Finally, I left, as did two others. This is a shame considering all the money they make to provide spacious, empty centers, with ancient legacy computers and apathetic employees.
I wrote them to say: "Feel free to come to my house and wait 15 minutes to pick up my deposit."

Got a mailer from you offering a bonus. Stupidly, I took the bait. I have wasted a huge amount of time trying to get that bonus and you've had my money for 9 months. Even managers can't talk to the bonus department directly. There's something wrong with this system. Now I'm told you wanted me to take a picture of the mailing from back in may? Seriously? I only do business with institutions I trust. That is not you. Live up to your advertising!