- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
My identity was stolen after applying for a credit card. The card was used in Toronto before I even had the card delivered to my home. The bank will then claim that they will do a fraud investigation, but they won't. Please do not deal with this bank. Everything on-line seems to indicate there is a breech in confidentiality when it comes to accounts. When a fraud occurs, you will be responsible for it, regardless of what their online guarantee states.
Products used:
Credit Card services.
I see bad reviews, and I am not sure why. I get a corporate discount when I travel and I couldn't believe this site offered $15 less than the best rate. It is with a hotel I usually stay at. I had no issues checking in. The clerk looked up the reservation and told me it was all paid.
This is a good company for regular glasses, but not so good for complicated lenses. I thought I would try a progressive lens. The middle prescription is not done correctly. It is not that I need time to adjust to the prescription, or the progressive lenses. The prescription is wrong and I can't focus at all. The top and bottom are both correct.
I have sent numerous emails back and forth just wanting the proper lenses.
They would like me to send the glasses back at my expense to determine if the prescription is done properly. I suggested that they let me know what was calculated as the middle distance and I will bring the glasses to an Optomistrist in Ontario to determine if it is correct. This avoids any conflict of interest.
I performed the four point touch test for customer service. The frames sit nicely on the bridge of my nose. I told the company through email that I can only see my computer screen clearly when I either tilt my head backwards, because I am now looking through the bottom of the lens, or if I hold the frames off of my face and several inches in front of my face. Again, I am focusing through the bottom of the lens.
I specifically purchased these lenses after a spinal fusion. It is not sustainable to be tilting my head backwards to see out of the reading portion of the glasses. I should be able to sit with proper posture and see my computer. Puter screen at a mid range distance.
It really is unfortunate because I also ordered the soft slip on safety frames for working with patients. These would have been amazing glasses, except for the middle calculated prescription.
Tip for consumers:
Great for simple one prescription glasses. My husband orders a few pairs a year because he is rough on glasses with snowmobiling, quadding, or just losing them when he is out boating. Losing a $20 is not as much of a substantial loss compared to a $300 pair.
Products used:
Progressive lens glasses. The satisfaction guarantee is 100% credit, or 50% of your money back.
Judy B.'s review of TD Bank earned a Very Helpful vote
JUDY hasn’t received any thanks yous.
JUDY doesn’t have any fans yet.
JUDY isn’t following anybody yet.
Empty.
Thank you for posting your Zenni review of the order you placed for premium progressive eyeglasses, o4987304626, placed on August 17,2022.
It is good to know that you can see through the top (distance) and bottom (reading) of the lenses well, but we were sorry to read that you could not see well through the intermediate (computer-vision) portion of the lenses, and we apologize for any dismay you experienced as a result.
We are also sorry that we do not provide prepaid mailing labels for customers outside the United States to return the glasses to us for an inspection.
Therefore, we invite you to enclose with the glasses a copy of the receipt you obtain at the Canada Post office for the cost of mailing the glasses back to us.
If our inspection finds any manufacturing errors on the glasses, we will offer to remake them for you for free and reimburse to your credit card the amount you spent to return the glasses to us for an inspection.
We look forward to receiving the returned eyeglasses, so that we may inspect them and, we hope, resolve this matter to your satisfaction.