Mik L.

My debit card was stolen, my checking account drained, they didn't even bother to check the video cameras to see who was stealing my money, refused to refund anything saying the thieves stoped using my card after I reported it stolen, meaning I was involved in stealing my own money myself. They stopped using because it was already declined and there was no money left. Next thing you know comes new debit card in the mail, I didn't activate or use it, because I already got another card at the bank in person. A few weeks later somebody is trying to charge this card that came in the mail and I never used, of course it was declined, so I had to report it again. A week later somebody is charging my new card that I just got in person at TD bank trying to buy something on Amazon. I called Amazon they have no idea, will do investigation. So I had to cancel this card too, and get another one today. I'm tired of looking at my account being scared the money is gone again. I assume it's somebody working at TD bank or hacked into their system that is doing that. They are too lazy to investigate (or just don't want to give my money back, which is more likely). So I'm going back to citi bank, where I had an account for 10 years and never had a problem before switching to TD bank, which was a huge mistake. Thanks.