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Received item 3 weeks after putting in the order.
Looks pretty good, and has a good fit... heard some bad reviews about this site, but i'm happy with this order.
We ordered 6 items from this Website and finally received 3 items. No Explanation with the mail nor any answer on our E-Mail requests.
Stay away from this spam site.
My experience with tbdress is super. The items i received all in good condition and good qualities. They have all different style dresses and shoes, it's really convenient shopping here.
Excellent dress, reasonable price, fast delivery and nice service. Your website is the best shopping website I know. I will order more from you in the future. Keep going, TBdress!
They have a great variety of dresses to choose from especially if your prom. I love them and they are just stunning beautiful, I would definitely recommend them for sure.
I often browse facebook, often see tbdress published a lot of beautiful wedding gown, but especially in love the A-Line One-Shoulder Sequins Hollow Out Prom Dress one, immediately bought her, I ordered a custom size, the amount of time a little long, but I can understand, the seller is very intimate, customized don't accept money, is really a big love
I ordered five items from this website over two weeks ago, I received an e-mail a few days after making the order saying that only one item had been sent, the money has also been taken out of my bank account. I have asked three times by e-mail when the rest of the items will be sent and have heard nothing back since. I was also sent a tracking number for the item, when I typed it in I was told there was no order matching this number. I would advise you never to order from this website as I do not believe this is not a real website. If you are looking to order cheap, good quality items from China I would recommend jjshouse.com myself and my fiancee ordered from jjshouse for our wedding, it was reasonably priced, very good quality and delivered from China to Ireland in less than a week. Very good value, even with duty tax included. We were very happy with this product. We were expecting tbdress to be of similar quality and efficiency, but having received nothing, or not even an e-mail we are very disappointed, I am beginning to believe more and more that this is a scam website.
My dress bought on this website is great for fall and winter. Looks super cute.The sweater material is soft and well made. Very versatile dress! I will come TBdress again.
I strongly discourage anyone from purchasing from this website. My fiance tried to purchase a wedding dress from this website and after she received the dress she was incredibly unhappy.
First: She ordered her dress with tie up back, and they delivered one with a zipper back.
Second: The dress did not match the picture that the website advertised.
Supposedly they have a "satisfaction Guarantee" but when we tried contacting the company they have been blowing us off for months. They have been offering "20% discount on future purchase" which is ridiculous because you only get married once!
When we turned this down an insisted that they refund us due to the fact they delivered a product that was not as ordered they refused and just kept ignoring what I said in the emails and just kept emailing me 'pre-canned' emails that did not solve my issue.
Now after 20 emails and they are still refusing to accept the dress back. That is not a "satisfaction Guarantee". They are likely to reply to this review asking me to talk to their customer service. People reading this review do not take that as being resolved! I've been doing this for 2 months now and nothing. Their customer service is a joke. They do not even read the emails.
Buyer Beware!
Edit: I'm not the only one! http://www.scambook.com/company/view/*******/TB-Dress
Check out that link, it leads to a scam reporting website!
I ordered from them on august 18 and it is not September 30 i still haven't gotten anything. I kept asking for a refund and they keep telling me to call the post office when they never gave me a tracking number. STAY AWAY FROM THIS WEBSITE!
I normally never write any reviews but i had to with this one to keep other people from getting victimized!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I ordered from TB dress and the clothing arrived as expected. I was SO excited to open the package but to my shock, all of the clothing looked EXTREMELY CHEAP and UGLY. The material and quality was so poor that I could have done a better job sewing it myself! The buttons on the jacket I ordered are ALL FALLING OFF, and the stitching is done very loosely. DO NOT expect the products you order from this website to look like the picture because they definitely will not. The jacket I ordered looks hideous on, and looks like I am wearing a paper bag with buttons. I have already submitted an order complaint to the website. I also looked online and a lot of the website's pictures appear on other websites too. VERY VERY FISHY. It seems that they are taking others' pictures, and trying to replicate it themselves with cheap materials, which is ILLEGAL. DO NOT ORDER FROM THIS WEBSITE! You will be disappointed.
I ordered 2 black dresses to try for a wedding. Same dress, two different sizes. Took forever to receive, when I got them, they were at least 3 sizes smaller than what they should have been. They will not let me send them back. I have asked over and over for a return address. DO NOT ORDER FROM THIS COMPANY! I AM OUT 400.00 AND HAVE 2 DRESSES THAT WILL NEVER BE WORN!
Do not buy from this company a total rip off, shoddy goods that come form China, you cannot get your money back or return your goods and to top it off you also get stung with a bill for shipping costs even though TB Dress have already charged you for shipping, this company should be banned from trading! STAY AWAY FROM THEM
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, hope you could kindly understand that we totally allow customers to return the items they are not satisfied with, and we could give customers a full refund for the products' price. Could you please tell me your order No.? After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!
I am really happy with my dress, the quality is perfect, It is just exactly like the photo. I order a 8 size, IVORY, it looks white, shiny, and the length is perfect, I have to take to fix a little because I want to wear it complete fitted.
I fell in love with the dress on TBdress at the first sight of it and it really did not let me down.
The tulle fabric is of high quality and it feels comfortable.
Will come to buy more next time. :D
I like the site because it is easy to navigate. It also has a variety of things so I can basically shop from head to toe all at one place and the prices are fair! Where have I been all this time?
Most of the good reviews written on here about this website are written by TB dress itself, SO OBVIOUS and such a horrible representation on their part. Horrible site, never buy from it DON'T waste your time. The few people who got their orders successfully are RARE cases NOT worth the risk. It is also NOT worth funding a website that is so fraudulent.
Great web surfing experience, the shipping is a low slow to process, took a few day from when I placed the order to when it was shipped, but I live across the globe so it was a great experience and I am waiting for the products to arrive in a few days I hope
This was the worst decision I could have made to purchase a dress through this site. They use glue stickk to attach lace and had such jagged seems. The fitting was COMPLETELY OFF. I have been avoided for my refund as the satisfaction gaurantee had indicated I would get and don't know what to do now!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team