TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Canada
1 review
0 helpful votes
Follow M C.
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Good buy
November 22, 2015

Received item 3 weeks after putting in the order.
Looks pretty good, and has a good fit... heard some bad reviews about this site, but i'm happy with this order.

Date of experience: November 19, 2015
GB
1 review
1 helpful vote
Follow cornelia w.
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Tbdress is an awesome site, where you can find everything you need. I bought some jewelry for my girl and she was amazed about it. I recommend it to everyone."

Date of experience: July 26, 2014
Switzerland
1 review
1 helpful vote
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We ordered 6 items from this Website and finally received 3 items. No Explanation with the mail nor any answer on our E-Mail requests.
Stay away from this spam site.

Date of experience: October 12, 2013
Malta
1 review
1 helpful vote
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My experience with tbdress is super
August 14, 2014

My experience with tbdress is super. The items i received all in good condition and good qualities. They have all different style dresses and shoes, it's really convenient shopping here.

Date of experience: August 14, 2014
Japan
1 review
0 helpful votes
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Excellent dress, reasonable price, fast delivery and nice service. Your website is the best shopping website I know. I will order more from you in the future. Keep going, TBdress!

Date of experience: January 14, 2015
Minnesota
1 review
0 helpful votes
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Beautiful Selection
January 21, 2017

They have a great variety of dresses to choose from especially if your prom. I love them and they are just stunning beautiful, I would definitely recommend them for sure.

Date of experience: January 19, 2017
Florida
2 reviews
3 helpful votes
Follow Aviva B.
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I often browse facebook, often see tbdress published a lot of beautiful wedding gown, but especially in love the A-Line One-Shoulder Sequins Hollow Out Prom Dress one, immediately bought her, I ordered a custom size, the amount of time a little long, but I can understand, the seller is very intimate, customized don't accept money, is really a big love

Date of experience: September 24, 2014
Ireland
1 review
4 helpful votes
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Disrace, STAY AWAY!
October 23, 2015

I ordered five items from this website over two weeks ago, I received an e-mail a few days after making the order saying that only one item had been sent, the money has also been taken out of my bank account. I have asked three times by e-mail when the rest of the items will be sent and have heard nothing back since. I was also sent a tracking number for the item, when I typed it in I was told there was no order matching this number. I would advise you never to order from this website as I do not believe this is not a real website. If you are looking to order cheap, good quality items from China I would recommend jjshouse.com myself and my fiancee ordered from jjshouse for our wedding, it was reasonably priced, very good quality and delivered from China to Ireland in less than a week. Very good value, even with duty tax included. We were very happy with this product. We were expecting tbdress to be of similar quality and efficiency, but having received nothing, or not even an e-mail we are very disappointed, I am beginning to believe more and more that this is a scam website.

Date of experience: October 20, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Slovenia
1 review
1 helpful vote
Follow wileky z.
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My dress bought on this website is great for fall and winter. Looks super cute.The sweater material is soft and well made. Very versatile dress! I will come TBdress again.

Date of experience: October 31, 2014
Washington
1 review
3 helpful votes
Follow Michael O.
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I strongly discourage anyone from purchasing from this website. My fiance tried to purchase a wedding dress from this website and after she received the dress she was incredibly unhappy.

First: She ordered her dress with tie up back, and they delivered one with a zipper back.

Second: The dress did not match the picture that the website advertised.

Supposedly they have a "satisfaction Guarantee" but when we tried contacting the company they have been blowing us off for months. They have been offering "20% discount on future purchase" which is ridiculous because you only get married once!

When we turned this down an insisted that they refund us due to the fact they delivered a product that was not as ordered they refused and just kept ignoring what I said in the emails and just kept emailing me 'pre-canned' emails that did not solve my issue.

Now after 20 emails and they are still refusing to accept the dress back. That is not a "satisfaction Guarantee". They are likely to reply to this review asking me to talk to their customer service. People reading this review do not take that as being resolved! I've been doing this for 2 months now and nothing. Their customer service is a joke. They do not even read the emails.

Buyer Beware!

Edit: I'm not the only one! http://www.scambook.com/company/view/*******/TB-Dress

Check out that link, it leads to a scam reporting website!

Date of experience: September 28, 2013
Canada
1 review
13 helpful votes
Follow Cheyenne S.
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I ordered from them on august 18 and it is not September 30 i still haven't gotten anything. I kept asking for a refund and they keep telling me to call the post office when they never gave me a tracking number. STAY AWAY FROM THIS WEBSITE!

I normally never write any reviews but i had to with this one to keep other people from getting victimized!

Date of experience: September 30, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Canada
1 review
1 helpful vote
Follow Joy M.
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I ordered from TB dress and the clothing arrived as expected. I was SO excited to open the package but to my shock, all of the clothing looked EXTREMELY CHEAP and UGLY. The material and quality was so poor that I could have done a better job sewing it myself! The buttons on the jacket I ordered are ALL FALLING OFF, and the stitching is done very loosely. DO NOT expect the products you order from this website to look like the picture because they definitely will not. The jacket I ordered looks hideous on, and looks like I am wearing a paper bag with buttons. I have already submitted an order complaint to the website. I also looked online and a lot of the website's pictures appear on other websites too. VERY VERY FISHY. It seems that they are taking others' pictures, and trying to replicate it themselves with cheap materials, which is ILLEGAL. DO NOT ORDER FROM THIS WEBSITE! You will be disappointed.

Date of experience: April 8, 2014
Alaska
1 review
1 helpful vote
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I ordered 2 black dresses to try for a wedding. Same dress, two different sizes. Took forever to receive, when I got them, they were at least 3 sizes smaller than what they should have been. They will not let me send them back. I have asked over and over for a return address. DO NOT ORDER FROM THIS COMPANY! I AM OUT 400.00 AND HAVE 2 DRESSES THAT WILL NEVER BE WORN!

Date of experience: April 27, 2021
GB
1 review
10 helpful votes
Follow Sharon B.
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Do not buy from this company a total rip off, shoddy goods that come form China, you cannot get your money back or return your goods and to top it off you also get stung with a bill for shipping costs even though TB Dress have already charged you for shipping, this company should be banned from trading! STAY AWAY FROM THEM

Date of experience: February 9, 2015
Aaron l. TBdress Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, hope you could kindly understand that we totally allow customers to return the items they are not satisfied with, and we could give customers a full refund for the products' price. Could you please tell me your order No.? After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!

France
1 review
1 helpful vote
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I am really happy with my dress, the quality is perfect, It is just exactly like the photo. I order a 8 size, IVORY, it looks white, shiny, and the length is perfect, I have to take to fix a little because I want to wear it complete fitted.

Date of experience: August 15, 2014
Japan
1 review
0 helpful votes
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I fell in love with the dress on TBdress at the first sight of it and it really did not let me down.
The tulle fabric is of high quality and it feels comfortable.
Will come to buy more next time. :D

Date of experience: December 15, 2014
New York
1 review
1 helpful vote
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Great pictures, variety of goods
October 18, 2015

I like the site because it is easy to navigate. It also has a variety of things so I can basically shop from head to toe all at one place and the prices are fair! Where have I been all this time?

Date of experience: October 15, 2015
Maryland
1 review
1 helpful vote
Follow LULU L.
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Most of the good reviews written on here about this website are written by TB dress itself, SO OBVIOUS and such a horrible representation on their part. Horrible site, never buy from it DON'T waste your time. The few people who got their orders successfully are RARE cases NOT worth the risk. It is also NOT worth funding a website that is so fraudulent.

Date of experience: October 26, 2013
Romania
1 review
0 helpful votes
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Nice
December 19, 2015

Great web surfing experience, the shipping is a low slow to process, took a few day from when I placed the order to when it was shipped, but I live across the globe so it was a great experience and I am waiting for the products to arrive in a few days I hope

Date of experience: December 16, 2015
Canada
1 review
11 helpful votes
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This was the worst decision I could have made to purchase a dress through this site. They use glue stickk to attach lace and had such jagged seems. The fitting was COMPLETELY OFF. I have been avoided for my refund as the satisfaction gaurantee had indicated I would get and don't know what to do now!

Date of experience: August 29, 2013

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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