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The shipping took a while, but that was expected. But this dress is absolutely gorgeous! Looking at a picture of me in the dress, and a picture of the model in the dress, I noticed that the skirt is completely different. It's not all tulle like I first believed. It's a thicker underskirt with a few thin tulle layers and lace appliqués applied to the skirt, so the skirt is not extremely thick and tutu-like. But to be quite honest, this dress is absolutely breathtaking.
I ordered several dresses according to their sizing chart which is WILDLY inaccurate. Due to that, I ended up returning all the items I purchased which ended up costing me more than I actually paid for the items because I had to send them all back to China. Then after about two months and never receiving my refund I contacted the company and they claimed to have no record of the return despite the proof of my USPS tracking number showing that it was received by them. After many hours and days of going back and forth with them they refused to issue a refund. This was a HUGE waste of time and quite a lot of money! Save yourself the trouble and buy somewhere else!
I had a problem on the sizes and i recieved the order after a month from payment date
Also you issued the orders in 3 shipments where i recieved 2 of them together however the 3rd one is yet to be delivered to me
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
The jacket I ordered was not the color I ordered and the quality was very poor. I have emailed customer service 5 times and they have still not given me proper feedback on where to ship it or when I will recieve my refund if I do ship it back. They asked me to keep it for $7 in store credit. Are they joking? The jacket was $40 and shipping was $27 and they want to give me $7 in store credit. Not a real retailer. Overseas scam.
Hello,
Could you please tell us your correct id so that we can locate your order and help you as quick as possible? Thanks for your cooperation. Any question, please contact with us via sns@tbdress.com. Thank you.
Tbdress
I have just received my order and I would like to make a complaint. First, the clothes have nothing to do with the pictures on the site. They are much uglier and of very bad quality.
The jacket that I've ordered has big shoulder pads that didn't show on the picture, which looks very ugly on a person. Also, both fasteners broke in my hands when I tried it on because the stiches were of very poor quality.
When I tried one of the dress, the 3 buttons also broke in my hands because the stiches were of poor quality. Also, the dress looks nothing like the picture.
Finally, the other dress was very ugly, of bad quality and didn't even include the sleeves.
To summarize, I am very disappointed of my order and the site in general. I will never recommand this site to anyone. It's false publicity and it feels like a scam.
Dear Catherine,
I'm sorry that you had unpleasant shopping experience on our website. Could you please tell me your order number so that we can contact you and solve your problem?
Thanks for your reviews!
Best regards!
The hoodie I got was fabulous. It fits me perfectly, and the quality was on top. I got a scarf as. A surprise and it was a pleasant experience.
I loved shopping here. I'm going to do it soon and more often! <3
I purchased a dress from tbdress as a prom dress. The quality is amazing. It's made unbelievably well. I really love the flowers on the bodice. Exactly what i was excepeted. I highly recommend TBdress!
I recently order 7 dresses and one coat from this site. I received 7 items, I did not receive one of my dress the price was $41.17 US. I emailed the company and received no response. I started an issueand when I checked my order listing on my account the dress was removed but the cost remained. I am still waiting for a response. I did not get a refund or my dress as of this date January 17,2016. I calledmy credit card company and PayPal I was informed that if I do not get a resolution by Tuesday January 18,20 16 they start an investigation. This is very sad as I do love the dresses and coat that did arrive. This has spoil my shopping experience with tbdress.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
It was a wonderful experience. I have ordered dress and it is extrempely beautiful dress. I liked it very very much. Will definitely recommend it to everyone.
As compared to price quality and designs are very nice
SCAM! SCAM! SCAM! Do not make any purchases on their website. I purchased two flower girl dresses off this website for $400. The photos online look NOTHING like what the actual product looks like and they are REFUSING to refund me.
I bought a dress and am so happy with this experience with tbdresses. Once I ordered they contacted me and once it has been shipped they contacted me. Once I had a question they answered me at the same time
Thank u tb dresses
I will buy more and more
I ordered a dress for my wedding, and it was NOTHING like the picture! They do not give return slips to send it back, and they do not give a full refund. It is located in China, so it was too expensive to even return! Do NOT buy from this company!
I read the reviews and I am so excited to get these dresses. The cut of these vintage dresses is figure flattering, therefore I ordered 2. I can't wait to recieve them. I ordered a green and a black one.
I have to buy amazing outwears from tbdress.com
Very nice and very cheap outwears. Specially thanks to tbdress for provide me $15 coupon.
If i get more coupon than definitely i want to buy more and more products from tbdress.com
Finding the items you want is very easy at TB Dress and unlike the other clothes websites, the stock keeps changing every now and then. But the premium discounts work only for the premium, VIP members.
This is the first time I really ordered a costume sized dress online. I have to tell the experience is really positive. I received it on time and when I put it on the measurements were perfect. The color and the design are exacly like the picture, the little details are well made too, the material is great quality too! I would recommend this site and this dress to anyone.
I was looking online for dresses and I came accross their website. I liked the styles so I ordered the dress that I like. In few days, I received it from mail. I was satisfied because the dress is really nice and was on sale. I am after the quality and price, I got them both. I am happy.
Do NOT PURCHSE anything from this scam of a site. Biggest problem I've ever gotten myself into its been nothing bit a headache they took my money and i never got my item after waging 4 weeks for it I cancelled my order and all of a sudden they were ready to ship out my item. And they called me constantly bothering me telling me to pay them again. Waste of time. I wouldn't even give it one star but I had to to post this.
Dear friend,,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
I ordered three articles of clothing and over a month I received one item and a week later I received the 2nd piece. I was informed that I'd would receive a refund because the 3rd item was out of stock ( over a month after I placed the order. I used the size chart before ordering but the items I finally received did not fit. When I requested to return them, I was informed that I'd have to pay double shipping so instead they would pay me $6 and I could keep the items. What good is keeping something that doesn't fit plus, $6 doesn't cover the cost that I paid for the dress. I'm thoroughly disgusted with this company and will never order again. I have not received any resolution to this claim.
I ordered a winter formal dress & Crystal tennis shoes - the dress came 4 weeks late after paying expedited shipping & I NEVER received the $100 Crystal tennis shoes. I contacted customer service they didn't reply for over a month - they told me they would give me $77 refund & I would have to pay shipping back to China! No mention of my never received Crystal tennis shoes! Disgusting - They are a Scam! DO NOT shop here!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team