TBdress
This company’s rating is currently unavailable.
I loved the dress. The sewing was impeccable. Precise and on point. The shipping was super fast. Excellent customer service and feedback. Will definitiley shop here again.In fact i am actually ordering another dress
I have a 50th birthday party to attend in November and I have been looking for an outfit to buy for the occasion. A friend introduced me to this site and it took me 2 days to go through each link to view the dresses.
These dresses are just out of this world and I finally settled on a gold outfit. Now I just have to wait for it to arrive and try it on. I hope to buy more from this site in the future.
The designer did such a beautiful job creating our rings for the wedding. Beginning with a gorgeous, unique engagement ring and finishing off with a stunning wedding bands for my fiancé and I. I get compliments on my ring wherever I am! I would definitely recommend them again!
I was searching for the perfect love maxi dress but didn't want to spend over $100 for it and find it online. To my surprise the price was so cheap but in person the dress was stunning. I couldn't be happier and can't wait to buy more dresses!
I was in a squeeze to find a homecoming dress and then found one that I loved at TB Dress! I had a lot of questions and emailed the company and got quick and helpful reaponses back in less than an hour! Super friendly and helpful! Great company!
DO NOT BUY FROM THIS WEBSITE!
Even one star is too many.
Unless u call them they dont answer any emails and even then its no use.
I ordered a number of items and ALL look differently once i got them.
A shirt that looked tight fitted on the pics is really really wide... the measurements are wrong and one dress that had a close up pictures of it looked like had a fine fabric in real life was super cheap and transparent completely!
I ordered three wedding dresses form them over 400 dolllars. I only received one dress that was NOT the dress I order. I canceled the other two because the shipping was taking way to long when they charge you right when u order. So a total refund of 211.00 for so I was out over 200 dollars and have to keep one dress I never order. Do not order from them you will pay and never get anything in return.
Nice jackets available and very cool colors. Recently ordered Shearling PU Men's Jacket and looking forward to receive it and very excited. The good thing is order placement is very easy and hope to get my order on time.
I did everything TBDress asked me to do in order to get a refund on a dress I purchased that did not fit and the color was wrong I took photos of the dress in HD and emailed TBDress three times, and still they will not respond to my emails. I am just asking for a refund, but at this point I would be happy with an exchange for the same value I paid of almost $100.00 for something else. I don't know what to do other than contact consumer affairs and the BBB now.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I placed my order on January 27th and its now May 4th and I still haven't received my dress. I paid around $34 for the dress and was so excited for it to arrive but they kept saying their factory was running slow. They actually answered to my emails but i don't reccomend anyone buying from this company.
I have already worn my hoody several times. The ONLY issue, is that the white lining does NOT extend all the way down as the picture shows, it cuts off at the hoodie line. I do love the asymmetrical zipper and the longer cuffs. I like my hoodies to be a littler larger on me than my fit, so I should have ordered a size bigger but it definitely fits true to size.
I ordered 2 dresses back in February. Got one dress but it wasn't the one I ordered. I contacted them and they wouldn't let me return it. They have never sent the second dress, as apparently they lost it in the warehouse. They've lied over and over to me. I would never recommend them. Horrible company and fraudulent pictures of merchandise!
Recent purchase Z i was surprised when I called dhl to ship back dress international fee would be $166.00 since I don't ship international often. I was encouraged by DHL to get the tbdresses to pay for return shipping. I cant believe a 179.00 dress would cost 166.00 to return. Buyer beware.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, if you want to return the items back to us, please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/ and send emails to service@tbdress.com or call +86 29 82016886 and contact with them to raise a complaint in order to get a refund. Thank you for your cooperation!
I bought a dress on TBdress.com, the dress is very form fitting and super stretchy. I can wear it to the office with a nice bazer, and outside the office for a sexy date night! The material is good quality and the style is perfect. Highly recommend website! I love my dress! :)
Have had some problems in the past buying so I made this order with some worries. However, I thikn too much bad and what really impressed was the performance of the company. The item was packaged and dispatched the day of order; arriving the very next day though the shipping cost was paid myself. Really fast delivery and very good dress!
I ordered a dress from this website using their sizing chart. When I received the dress, the collar scratched my neck and made it red, and I couldnt even lift my arms above my head. I contacted customer service asking for a refund and they refused to give me the full refund that their return policy promised. According to the return policy, anything faulty on their part is entitled to a full refund. I've been chatting with customer service for a week now and they still refuse to give me my money. DO NOT BUY FROM THIS COMPANY.
I made a purchase on November 4th. Item was paid in full. On Nov. 10th I sent them a message asking if they knew the ship date yet. I was told within 5-9 days. Nov. 15th rolls around still no word. I sent another message and was told they looked into it and would send me an email once it shipped. Today is Nov. 19th and I've yet to receive information that item has shipped. So its been exactly 14 days now not including the day I actually ordered my dress and I have yet to see anything in regards to my dress. I bought this dress to wear for a function it looks beautiful. The sad part is It wont be here in time now to wear. Is this how you do business? At what point do you cancel your order?
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I ordered a dress that I was interested in for my 21st Birthday. I was sort of freaking out after I saw the processing and shipping time because I was scared that I wasn't going to receive it in time. I couldn't have been more surprised than I was this afternoon when I got my dress almost a full week before my party! It fits perfectly and is exactly like the picture!
The dress is wonderful, i fell in love. The qualitiy is absolutely high.
I ordered custom size and it fits perfect. I ordered with express shipping and have it 15 days later after i ordered it cant be faster (germany).
Super work TBdress team, big lovely thank at all dressmasters who work on my dress. Its so beautiful. I will definitely order from you again.
Lovely greets Derya
It's actually ZERO STARS, but i had to pick something to submit my experience! I wish i would have read the reviews here before i purchased my jacket. The jacket i received was not the same as the one advertised, the color was different and the length was shorter. I followed their return policy (email them a pic of what you received - i sent them a pic of what i received with a side by side view of what they advertised). Their response was to offer me $5 back and a discount on a future order! Are you kidding me?! There will be NO future orders from this company! Be warned, do NOT order from them. They offer a return policy that they don't adhere to. SCAM SCAM SCAM!
Dear valery h.
Thnks for shopping with tbdress. I am so SORRY hear your shopping experience. Could you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear diana a.
This is from tbdress service. I am so sad to hear your shopping experience like that. In the past 2 weeks, many customers mails or calls might be little response, cause its biggest holiday. Now everything is fine as usual. Please do not hesitate to contact tbdress sales person by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: this is my service mail :sns@tbdress.com for any your help as you like
Kinds and regards
Tbdress service