I ordered a dress from this website using their sizing chart. When I received the dress, the collar scratched my neck and made it red, and I couldnt even lift my arms above my head. I contacted customer service asking for a refund and they refused to give me the full refund that their return policy promised. According to the return policy, anything faulty on their part is entitled to a full refund. I've been chatting with customer service for a week now and they still refuse to give me my money. DO NOT BUY FROM THIS COMPANY.