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Item was amazing. I loved it so much. Service was honest and reliable. It arrived with no damage. It was on time, even earlier. I love the item. I love this site. These people are reliable, trustworthy, honest and caring of everyone and their products. They advertise properly :)
So far I am pleased with the services. I ordered two coats and I am very excited. The only thing i am having issues with is an order that is in my cart that i can not delete for some reason.
Will post in the future when product arrives.
Please don't buy from this company. They shipped me 2 dresses. One was fine but the second was 2 sizes smaller than what I ordered and the wrong color from what I ordered. I returned it and from the get go they said they only refund half the money. I told them that I was returning it because of their error not mine. They made me pay to ship it back and now they say they will only refund me $40. This dress was over $150. Please learn from my experience and DO NOT buy anything from this company! PS I haven't received the $40 back yet and I'm not holding my breath.
Total scam! I ordered 3 wedding dresses totaling $403. None fit per their measurement guide and wrong color sent and the ivory color is like a yellow cream (horrible). I asked to return them for a refund and their reply was " Sorry to hear that you are experiencing the size problem.
I am afraid you may not choose the size according to our size chart.
Is it possible for you to modify them in your local tailor shop and we apply $40 dollars in total refund as compensation?
Or can we exchange a new size/other items?
If you need it urgently, you can keep the old one and buy a new one with the best discount of 30%, ok?
If return for refund, the labor/material cost or shipping cost of the dress have to be deducted, so you canonly get the refund with $161 dollars in total ( 40% of the item price). It seems not a good idea."
No where in the return policy does it state this. DO NOT ORDER FROM HERE!
We were very skeptical about tbdress especially after reading the reviews about this store in some of the review sites but nevertheless we found the dress very irresistable and so we decided to give them a try anyway. All the transactions went on very smoothly and all i can say is that people should treat with contempt some of this reviews as the store is not that bad.
I can't believe all the designs you have to pick from, one for everyone. I found one for my daughter that I think she will love. She is always so cold and this one looks like it will be warn enough for her. Thank you for the sale going on, I couldn't get one without the sale. Merry Christmas!
I would rate this website a 10 for sure.
Absolutely thrilled with this dress! I would just like to congratulate tbdress for making a beautiful dress that fitted perfectly.On this dress, you could be surely the focus of the party. You can get all the attention just like the princess.
This is truly an amazing online platform. They are really efficient and i love them. The last time i ordered some product i got a 10 percent discount. Their shipping free was also free and it is avaliable to everyone around the globe. Trust me on this when you buy a product and you don't like it, you can decide to return it and they will always be ready to change your package for you. Join me and download this app, you will never regret it.
I ordered three items from this website and they were suppose to be delivered withn two weeks. It took them more than a month to ship the items, and I had to wait two extra weeks to receive them. Two items were way undersized and the third item was completely different. I contacted Lucy the customer service, she reply to whatever you say by using the same answer. I explained everything to her, and attached photo for the items. She asked me to have other photos taken and sent to the email to check the photos for better quality and I did. Now she responded again asking me to just accept the items as they are, and she will offer discount for future purchase which just pissed me off more. Is she that stupid to think I am going to buy from them again before they resolve the current issue. These guys are a punch of internet thefts but I am not going to let it go.
I was very happy with my purchase. The dress fit perfectly, came in many colors including white which is hard to find, a and was very well made. I got many by compliments and questions about where I got the dress.
I do not think this website deserve even one star.
I have ordered one dress from this site hoping to get it for a wedding. I order it two weeks prior to the wedding so i would have extra time to receive the dress. I even wrote in the request box to have the dress ASAP because i didn't want anything to go wrong. There're time length says 10 days. It did not take them 10 days. I too them 17 days for me to receive the dress. Not only did they send my dress late but they decided to process my dress and ship it immediately right after i dispute my payment on pay pal. Once i received my dress they refuse my refund. I had to go through my credit card company and dispute with them and fought for a whole month to get my money back
I am so happy I checked out the reviews because I was going to order a lot of stuff for my daughter but not now, thank you all for your reviews and the response back to most of you is the same response. I hope you all get your refunds or merchandise you are waiting on, I have to purchase elsewhere: 0) Thank you all
Hey dear Crystal W.
As a merchant, tbdress might not be able to satisfy 100% customers, we do admit that tbdress has many shortages to make improvement. You may find the advantages of tbdress: the prices and varieties of products. Anyhow, hope you have a nice shopping.
Tbdress is trying to be making better and better.
If you have some questions about tbdress. Do not hesitate to let me know by my personal mail address :sns@tbdress.com
Kinds and regards
Tbdress service
This is the second or third time I did the shopping on line with TBdress and I am very happy with this. They have many items for me to choose and I can spend time as much as I want to shop. I can look at the products again and again before I buy. I like the easy way to add or subtract to the shopping bag, especially the price is affordable with discount and free shipping. I think I will do more business with them in the future:-)
It is the exact same as the picture (upon receiving, it could use some ironing) the quality of the fabric is not as stiff as expected and overall very good a little short (aka dont lean over when wearing) the waist could use some cinching though would definitely recommend to a friend and i look forward to shopping here in the future
I am the luckiest customer to this store. Just recently, I purchased a very beautiful dress. I must say the services I received especially at the customer service part was very pleasing. I understood every step of the transaction and felt very assured of the safety of my order and also the reliability of the store. I received my dress and would love to shop here again.
As luck had it I happened upon TBDress totally by accident. I was pleasantly surprised and overwhelmed by the new and very stylish articles that I found. The frosting on the cake was the fantastic prices and the ease of placing an order.
I just absolutely love the maxi skirt i got from tbdress. It's beautiful, the color is gorgeous, the material is sleek and thinning and the length is just perfect. It fits me perfectly and when I wear heels it look amazing. You can't see through the material at all. It look like maybe you can but as soon as I put it on I asked my husband and he said not at all. So all in all I'm really loving my new maxi skirt. I super glad I got the opportunity to review it in exchange for my honest opinion.
I have been hearing about online spam but I am somebody that love to take risk and do not like to stress myself most especially when shopping. I discovered various clothing materials in Tbdress. I decided to take risk in buying it and considered that if I did not get it, then I did not get it more so it is not expensive and it is the type of material I cannot find anywhere else than Tbdress. I placed my order but to my greatest surprise, I received the order few weeks after I have placed the order and was just exactly as I saw it online. I love the site! Even though, I mailed Tbdress on the lateness in delivery but they said they are still working on that so that they can meet up with the consumer’s demand on time. In fact, I believe in Tbdress and can now commit my hard earnings on it for bigger purchase.
I was referred by a friend about tbdress.com so i ordered 4 dresses, 1 of the dress is my ivory wedding dress and 2 others for the wedding reception for me and my mother. I was even planning on buying the bridesmaid dresses and forget it. 1st the wedding dress did not fit me at all too big and long and another dress was too small for me. I contacted for refund or exchange and i they told me i have to pay shipping around $100 plus they want to refund me only a 60% of what i paid. I was like what? I don't think so, never again. Very disappointed with this ordering and operations process. Not recommended.
Dear Stephanie s.
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
I bought a wedding dress here and I am very happy with this site, everything is crystal clear and prices are very good. Also - the customer service is excellent.
I recommend this site to all.
Sharon
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team