TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
website thubmnail of TBdress

This company’s rating is currently unavailable.

How would you rate TBdress?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
4 helpful votes
Follow violeta c.
Unfollow violeta c.
Send Message
Share Review
Report Review

I needed a few jackets / blazers for work and i ordered 3 of them from TBDress. I am 5'8" and i am a size 4 so i ordered size M which fits me well on the body but even though the product description mentions "long sleeves" sleeves are short and have a length that does not benefit me at all. So this with the bad cut and color that is nothing like the ones on site made me decide to return the products and get my money back which seems it's going to be a problem since according to TBDress i have to pay for shipping because it's my problem if i like or dislike their products. So i wasted over $60 for nothing.

Date of experience: February 1, 2016
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Massachusetts
1 review
0 helpful votes
Follow Zameer S.
Unfollow Zameer S.
Send Message
Share Review
Report Review

Great Experience
January 28, 2016

I brought a hoody for gf and she just loved. The website has great collection and ordering process is very simple. The only thing is shipping time and charges, if that could reduce, this is one of the websites to shop at!

Date of experience: January 25, 2016
Arizona
2 reviews
0 helpful votes
Follow Paige B.
Unfollow Paige B.
Send Message
Share Review
Report Review

Love My TBDress Purchases
November 7, 2015

Recently I have purchased several items from TBDress.com and I could not be happier. The quality of the clothing is great and the prices are fantastic. I just ordered another coat that I had already purchased (black coat w/ ruffled lapel). My niece liked mine so much that I am going to surprise her for her birthday with her own. I also just found a beautiful dress I am going to buy for my upcoming Christmas party. I LOVE TBDress.com!

Date of experience: November 4, 2015
Iceland
1 review
0 helpful votes
Follow Irwellgenn P.
Unfollow Irwellgenn P.
Send Message
Share Review
Report Review

Custom designed my wedding dress and it turned out perfect. It's absolutely beautiful. My fiancee and I were both stunned by the final results, the dress is gorgeous. I would recommend tbdress to anyone.

Date of experience: April 26, 2015
India
1 review
0 helpful votes
Follow jigar b.
Unfollow jigar b.
Send Message
Share Review
Report Review

Shopping treat
August 20, 2015

I am glad i came across this website which has loads of buying options which include diversified designs and some really fabulous collection. Just the perfect need of the time. I keep checking the website very often to find out the newest trends.

Date of experience: August 16, 2015
India
1 review
2 helpful votes
Follow Gulshan G.
Unfollow Gulshan G.
Send Message
Share Review
Report Review

Tbdress has the best quality products within reasonable cost. My shopping experience with them is always amazing. Thanks for always satisfying me and my family with your amazing product and delivery service.

Thank You.

Date of experience: July 13, 2018
New Jersey
2 reviews
20 helpful votes
Follow Nikki L.
Unfollow Nikki L.
Send Message
Share Review
Report Review

Most of these reviews are written by people in the TB dress company.Be careful when reading the reviews, don't read too much into it, Trust the neutral and under ones. These companies are very sneaky and the monitor these sites everyday all day

Date of experience: September 18, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Florida
1 review
3 helpful votes
Follow Madliena W.
Unfollow Madliena W.
Send Message
Share Review
Report Review

Horrible experience
October 24, 2019

I'm getting married in two months and bought a wedding dress from these people. The last update from them when trying to track my dress said shipped out October 6th. I never got an email or a date of when my dress will arrive. So I finally got my dress on Monday and I wrote them an email saying how I wanted to exchanged or return it for another dress that I saw from them for the same price. The told me lies saying that my dress has been delivered over 10 days and cannot be returned. When Is a complete lie because I just got this package on Monday October 21st. Now I'm stuck with a dress that I dont want for my wedding and the only thing they told me was that they cant do anything about it and that if I want another dress I have to buy a brand new dress with a little stupid discount they wanted to offer. Thanks TBress for ruining my wedding day. You guy ruin my special day! Be aware of this website. They are a scam!

Date of experience: October 24, 2019
Kenya
1 review
10 helpful votes
Follow rebecca c.
Unfollow rebecca c.
Send Message
Share Review
Report Review

I'm very happy with the service:
The item I ordered was several bucks cheaper@ tbdress.com than anywhere else I found, I was emailed to confirm my order had been dispatched, it arrived on time, and was very well packaged to ensure there was no risk of breakage. Oh, and there was a couple of tasty chocolates included in the box that I wasn't expecting!

Date of experience: April 16, 2014
Pennsylvania
1 review
0 helpful votes
Follow MaryBeth K.
Unfollow MaryBeth K.
Send Message
Share Review
Report Review

Gorgeous dress!
August 29, 2015

I was so happy with my dress. It was quite unique and very different from what I was seeing in the stores in my area. I was concerned with the shipment coming from overseas. It actually arrived 2 weeks earlier than was originally estimated! It was gorgeous! I ordered one size up from what would normally wear and it fit great. Now that I have received my first shipment, I am ready to place my second order right away!

Date of experience: August 26, 2015
Illinois
1 review
1 helpful vote
Follow May F.
Unfollow May F.
Send Message
Share Review
Report Review

The quality of the products are very poor. I ordered a bag and several dresses and they are all with very poor quality. The material of the clothes are so thin that it can see through. I tried to review the items on TBdress site and it won't show my review. I think they purposely block the bad reviews, so only the good ones are showing. To me this is not an honest practice. I will never order from TBdress again.

Date of experience: December 24, 2013
India
2 reviews
10 helpful votes
Follow Vasundhara T.
Unfollow Vasundhara T.
Send Message
Share Review
Report Review

TBdress has scarred my international shipping experience for life. I think I am the one to be blamed here. I read mixed reviews about TBdress on site jabber. But I went ahead anyway thinking about the good reviews. I wish I had not. I wish I had taken a lesson for the bad(and real) reviews.
I paid extra 35 dollars for faster shipping. Haven't received my order yet and it is close to a month since I ordered. TBdress should realize the value of their customer's time and money.
If TBdress is listening, my order number is *******

Date of experience: March 1, 2015
Aaron l. TBdress Rep
over a year old

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you still have not received your order, hope you could kindly understand that we were on our national holiday from 2.13-2.25, and that is the main reason why your order has been delayed. I have already sent your order No. To related personnel, and they will give you a reply in 24h. If you want to raise a complaint in order to get a refund, then please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/, you could send emails to service@tbdress.com or call +86 29 82016886. Thank you for your cooperation!

Pennsylvania
1 review
1 helpful vote
Follow Dawn C.
Unfollow Dawn C.
Send Message
Share Review
Report Review

Right now I am giving them a 3 because I do not have the item yet. I contacted customer service because we ordered on 6/22 and it is now 7/7. I was told that it was shipped from China and would tak 7-15 days. After checking that tracking I have traced the package to NY. After reading all of the reviews I was going to cancel my order but my daugher really wants the swimsuit. I should have checked the return policy and the reviews before I ordered. I have a bad feeling she just wasted her money and this will be a life lesson. They do not take swimwear returns. I will update when and if we receive the package.

Date of experience: July 7, 2014
Aaron l. TBdress Rep
over a year old

Dear Dawn C.:
This is tbdress service on sitejabber. Thanks for your concerns about tbdress reviews, tbdress has been doing business online for years though there are still have many aspects to improve. Could you give me your order number so i can check your order status here, Let me get detailed information of your order please, sns@tbdress.com is my service mail for you. Thanks.
Tbdress service

California
1 review
1 helpful vote
Follow Harry k.
Unfollow Harry k.
Send Message
Share Review
Report Review

Ever since I came to know about TB Dress I haven't had to go shopping the old-school way! I wish the website offered a better line of clothing for men as well so that the whole family could say the same!

Date of experience: December 4, 2014
Belgium
1 review
0 helpful votes
Follow Alja P.
Unfollow Alja P.
Send Message
Share Review
Report Review

Very happy^^
July 8, 2017

I bought this dress for my prom and really it is amazing, the model of the dress was just like the picture ( I choosed the colour Dark Navy). I very like this dress, now it's my favourite dress.:)

First i was really scared to order online because it went bad before a couple times for me on other online shopping sites but here they helped me a lot. I ordered my prom dress a little too late. So i was scared that i won't get him on time but everything went very well.

Date of experience: July 6, 2017
Canada
1 review
0 helpful votes
Follow Sam C.
Unfollow Sam C.
Send Message
Share Review
Report Review

I ordered and paid for 5 dresses for my daughter please extra for expedited shipping.
Imagine my surprise a week later when I check my order to find one of the dresses was suddenly out of stock, then 3 days later, another one of the dresses is also out of stock. I went on the chat line and when i questioned them suddenly they are "on the busy" line, then another person comes on and tells me that they have a national holiday and to be patient, national holiday will end in 5 days.
I guess we should have looked for reviews before we placed the order, and to date no mention of when the remaining 3 dresses will be shipped.

Date of experience: October 1, 2013
California
2 reviews
1 helpful vote
Follow Kym T.
Unfollow Kym T.
Send Message
Share Review
Report Review

I should have read the negative reviews more carefully! I purchased 2 dresses for a holiday party. I didn't like the style and I didn't have time for altering since it took so long to receive them. When I contacted them to return they said they only return for quality issues and not because I didn't like the style. I copied their website policy that states that returns and exchanges are accepted if you aren't 100% satisfied. They still said they only return for quality issues. First they offered me $15 to keep the dress. A dress I do not want and cannot wear that I paid $119.99 for! Then they offered me $41 for the return and I would have to pay return shipping reducing the amount I would actually get back to around $20. This is a complete scam. Their last offer was for $31 to keep the dress. Amazon offers free shipping and returns with no questions asked. Do not buy from this vendor!

Date of experience: December 4, 2019
Japan
1 review
0 helpful votes
Follow Martha F.
Unfollow Martha F.
Send Message
Share Review
Report Review

Best ever shopping
November 6, 2015

It was am amazing experience to shop with Tb dress, their technical staff was quick in responding my queries through chat. Am very happy with the customer care given to me by TB dress shopping online team.

Date of experience: November 3, 2015
Ohio
1 review
0 helpful votes
Follow Virginia M.
Unfollow Virginia M.
Send Message
Share Review
Report Review

Shopping
November 1, 2015

Can't wait to get the dresses and try on. Hard to find long dresses in local area because I am short or the price is to high. Looking forward to seeing in person. Will give review once I receive them.

Date of experience: October 29, 2015
Spain
1 review
0 helpful votes
Follow Jade E.
Unfollow Jade E.
Send Message
Share Review
Report Review

I have been buying electronics online. I came to this site and discovered I could also buy fashion stuff online. I did do my first order and having received it, this review is based on it. Highest quality work imaginable.

Date of experience: April 26, 2015

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

+322