This company’s rating is currently unavailable.
Hello guys
I can describe myself as a fashion lover. I normally visit tbdress to sample some of the latest arrivals and you can be sure i never get disappointed. They have very quality dresses and jewellry that retail at very pocket friendly. I would recommend tbdress to my friends because its my favorite among many others.
I've ordered from this site 2 times and was very pleased each time. I think the best thing about TBdress is that they offer really cute clothes at affordable prices. The quality isn't all that great for some shirts but for under 10 dollars, it's way more than a bargain. I love this site and I think it's perfect for college women who want to dress stylish for less. I actually prefer online shopping because I find much cuter clothes and I don't have to deal with snotty employees (not that I ever have). But to summarize: cute clothes, cheap prices. I think for us women that's a perfect combination.
Don't buy from this site! Or if you do, keep a close eye on the date and open a case with PayPal if needed. The items I ordered took over a month to arrive. When I received the coat I ordered, it was not like the picture used to sell it. It's all poofy, too much fabric used in the front, and not enough in the lining which makes it poof out. Looks stupid!
I messaged them, emailed, opened a dispute and attempted to chat all on the day I received it. Got no response. I messaged again later, and received a message for photos, which I had sent I'm my email, because they will not attach on their internal email system.
Now I'm told I've waited too long to get my refund.
NO WAY! I emailed and opened dispute sent pics all the day of it arriving.
Order no. *******
As I said, keep a close eye on the date, and if you don't hear back from them, and even if you do, go through PayPal. Your possibly more likely to get service.
Good prices, but bad products and bad service.
I ordered this dress about 2 months ago and I still haven't got it yet I contacted the company 4 times now and still haven't gotten it. The reply is 17 - 22 days to ship out. But it's been almost 2 months and it's not shipped out yet. And then they tell me if I want expedited shipping I should go to there tbdress.com and order straight from them. Which I did and if I spent over $300 on my next order to expedite the shipping. Why would i make A order if i never got the first. I'm not stupid. Its been 2 months more than 17 to 22 days and its still not even shipped out yet. I won't arrive in time for me, for what i need it for. This is ridiculous and a customer service sucks. Don't order from them I believe it's a scam.
It took over a month to receive my order with no updates at all. When it did arrive the quality of merchandise, well the dress feels like paper for real. Be aware that the plus sizes on this website are not plus. Ordered several items all are too small. The 4x fit my daughter who is a med at best.
Don't ever deal with this company... they are scam. Ordered an item from them mid January and they said will email me the confirmation of shipment but I never received it. When I asked them, they said it's still not shipped because it didn't pass thewquality control and they need to 'redo the item. Until now, there is still no news about my item. It's like I just gave them money for nothing. So, if you don't want to waste your money... don't ever ever order from this company. Please so they stop doing this and stealing money from people... Priscilla
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
You have so many clothes to choose from and it feels endless! Plus there are a lot of good prices, its not to expensive for some people so they cab get clothes for the kids and I am sure they will enjoy picking out their own clothes they wanna buy and stuff like that, and they have a lot of cute outfits that will fit the style they would like so you don't have to worry about anything like that
Ordered 3 formal dresses for my daughter's wedding. I followed the merchant's recommendation to ensure I had the right measurements and then ordered one size larger to ensure they fit. When received, all were too small and the colors are nothing like those shown online. After trying on once, I contacted Tbdress to return them all. Two days later I receive an email telling me they will not give me the return address (China) until I accept a 40% refund. That's $255 I loose for dresses they can resell (even though they will tell you they can't resell). I have this purchase disputed - still waiting. DON'T BUY FROM CHINA!
The shopping with tbdress.com was a pleasant one, easy browsing and details of product were described and listed clearly. Payment process was smooth.
The best part was: Purchased product was delivered on time with all email notifications re the progress, and the product reached expectation absolutely. Actually, surprisingly better than expected.
I'll definitely shop with tbdress.com again.
Thanks,
Ellen
I ordered from tb dress 3 months ago and am still waiting for my shipment. I have yet to speak with anyone live. Someone named Heidi is answering my emails with very poor, poor customer service. I do not recommend this site at all. It has a been a nightmare. I want my money back and havent received it either. This website does not care about their customers. Its a wonder why their still in service. They have no good customer service. I want my money back..
This dress fit perfectly.The material is very comfortable also. I have a wish list of many other items I would like to order now that I see the inexpensive price had nothing to do with the quality of the clothes.
I am not a bride or a groom, but I helped my sister with her wedding and it gave us great ideas for that big day. Prices were reasonable and shipping was OK! Overall, I ordered many nice items from this site for my sister's wedding, and was pleased.
Absolutely beautiful clothing! I am very pleased with my recent order from tbdress. Every item I ordered fits perfectly. Great service. Fast shipping! I received my order within 15 days :) I highly recommend to all who want to look fashionable!
I am happy with their overall performance but the support’s response time was not very appreciable. I expected to be answered within 24 hours time (as I was told) but it took more time to hear words from them. Having said this, I still grade them a good service.
Quick & convenient. Great selection of men's styles. Very happy I shopped here. Will come back & also recommend to all my friends. I dislike shopping in stores & purchase 90% of my clothes on-line. This is a great site.
TBDress.com has become my go to place for beautiful and affordable dresses! I recently ordered three vintage style dresses for my trip this summer and they're perfect! I can't wait to show them off! Easy online ordering and on time speedy shipping. I will be coming back for more!
Simply marvelous merchandise. I'm glowing in fashionable TB dresses. The complement's are outstanding. I'll remain a TB dress customer for years to come. The fabric and the feel of material easily worn. Thanks TB dress fo making me a success.
The quality of the clothing is very nice, with clean stitches and beautiful hand painted designs. The shipping speed was also very fast, and everything delivered on time as I had wished, so I am very grateful and pleased with my purchase. I would definitely recommend this service to my friends and to others, as you can expect high quality clothing for a decent price with good customer service and decent shipping rates.
I've bought about 3 parcels with about 2/3 items each order and must admit that I'm impressed, takes a few weeks for delivery but apart from that and the fact the sizes are deceiving, about a 10 being the largest! I've never had a problem, really bummed the website isn't up and running as was going to order again for me and a friend, I'm surprised so many people have been disappointed when I've not had any issues, but in my personal experience it's not been a scam!
I'm really not sure where these positive reviews are coming from. I assume the company pays people for those. This company uses photos from other manufacturers and ships you a cheap knockoff. My dress arrived with a hole in the waistline and a completely lopsided neckline, in addition to it NOT being the dress I ordered. When I contacted them for a refund, they told me the issues with my dress were "very normal" and even "famous brands" have these issues. Don't waste your money on this gross scam company.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Hi Mini,
I received your message. I'm so sorry for the problems you have met. I will communicate with our sales manager and reply you as soon as possible. You can also write me here: sns@tbdress.com. Thank you for your feedback.
Tbdress service