TBdress
This company’s rating is currently unavailable.
Great price for a dress I have been looking for. I love this site. I also found a beautiful coat. I will be shopping here again.
I have bought a dress. It is an very good experience for me because I have obtained good quality product.
I have ordered twice now and both times the shopping experience has been great. The checkout is easy and the shipping method is very easy also
I found everything well here in this website, so I can shop all my clothes and belongings from this website
The products i bought are very cool and good. I am feeling happy that i found a website from where i can buy these cool products.
The best and the easiest shopping experience I ever had online.
The team and customer service are very cooperative :)
I loved the collections displayed by TB dress... well i friend often purchase for this site. So i decided to purchase mt clothes from this site
I never write reviews online, but this one I just had to. I ordered an item almost a month ago, and the page of the item said 1-2 days processing time and 8-10 days shipping time. After the order hasn't changed from "paid" status is almost a month, I filed a dispute. There's not record of it, and I received no response to it, but I can no longer file a dispute on that order number. After giving them days to reply, but got none, I sent multiple messages, informing them I no longer had a need for the item, cancel the transaction, and refund my money. In response to that, I received a message the item was sent (after I said not to), but no response to my dispute or messages. So now they're telling me to "be patient" 'cause after paying for shipping it will take additional 10-15 days. I've never been this annoyed with a shopping experience! In addition, they have a "Sorry, you're operation is too frequent. Please try again after 5 minute." message, which doesn't save the information you entered, and even 10 minuted later still won't let you send a message! What's the point in a messaging system if you won't let the buyers send you messages (and for the record, none of the "operations" that day were messages to the customer service, so it's not like I was spamming them). I will NEVER buy from them again! Replaced the "representative" in hope that would make a difference, but ain't holding my breath!
To the response from the "representative" (since I can't see a way to respond to a response here), read the entire review I wrote - it was sent after I had to inform you it's never been shipped and I also indicated in my message I no longer wanted it. If you really cared about customers, you wouldn't need to respond to a review on a different website, but use your messaging system (which is a fraud as well - I chose to "change the account manager" at least 3 times, and it always goes back to "Tina", so I guess that's just one more fraud to add to your business).
Shopping with you a fun and beautiful and the prices are wonderful I will be happy with you my experience
I have looked at this jacket for years! Now that i am getting married I chose a dress the I feel would go with this jacket!
I am very happy with my purchase. I received it very quick. It is very true to size. I will be ordering more from this site!
I was pleasantly surprised at the quality and the fit as well as the timeliness of the delivery. I will definately order from this company again
This dress is beautiful! I can't wait to receive it! Great prices. I absolutely Love the details of the dress.
TB Dress is currently WAY behind on their orders!
DO not buy from TB Dress, their production line is behind by 45 days!
Their customer service will make all kinds of promises and excuses, but in the end they can not make their 12 day production deadline.
We ordered on 2/27/15 and confirmed with Customer Service that they would be able to make it in 8-12 days and we purchased the expedited delivery. It has now been 32 days, and NO DRESS!
Prom is TOMORROW!
To make matters worse, this is their cancelation policy:
Orders cancelled after 48 hours of payment confirmation will be eligible for a refund consisting of the full shipping cost only.
DO NOT BUY FROM TB DRESS!
Every Customer Service person has NO Idea what is going on with my order, so I have to start at the beginning and explain the problem again & again. I have requested to talk with a manager and that gets me nowhere.
I canceled my order thru my credit card, and I received another customer service rep, Freya Liu, that had NO idea their time had run out & I was wanting a full refund!
DO NOT DO BUSINESS WITH TB Dress!
I went to our mall and found a beautiful dress that was MADE IN AMERICA... it is well made, and was under $130.
Dear Momma,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations. Also, whether you can get your items early or not depends on the shipping method. And I have informed your questions to our higher manager and our sale representatives will contact you. Please pay attention to your mail box. Or you could send emails to service@tbdress.com or call +86 29 82016886 and contact with them in order to solve your problem. Thank you for your cooperation!
Have a nice day.
Best regards,
TBdress Team
Need I say more? I hope whoever owns and works at this joint lives MISERABLE lives. I hate them for stealing my money. $#*! all y'all!
I received the cross body bag just in time to wear it on the date I need!
It arrived in perfect condition ;)
I have just ordered a beautiful dress and I think it is a great design dress for a good price... Waiting to arrive...
Quality at a good price. I searched the web for a rain jacket and tbdress had the best price. I had no issues with the purchase or delivery.
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sam G.
Thank you for sharing your experience with us. I have checked your order status and it has been shipped out on June 23rd by Post Airmail, your tracking NO. Is LN013078556CN, you could track your parcel via this link http://www.17track.net/en/result/post-details.shtml?nums=LN013078556CN. Hope you could get your parcel soon. If you can not track it via the link now, please check it later because it takes time for the shipping company to update the shipping info. Please check your registered email box and thank you so much for your cooperation!