TBdress

Greetings all please beware of this Tbdress site. I recently purchased a dress from on there and they sent a dress different in color and different in material. I immediately reached out to the company to discuss my issue and my disappointment with my dress recieved. The customer service have been prolonging the return process even while I told them I had no problem paying for the return because I disliked the misrepresentation of the item totally and wanted to be refund of my money. They asked for pictures of the dress they send to me. I sent several pictures and even pictures of the dress I selected on the site. They claimed they cant see the pictures good I keep sending at that point. Then they informed me not to send that package back here until they okay the return. I asked kindly for us to settle this issue so I can just get my money back. I am yet to recieve a response from my last email which I sent more pictures of the dress pleading for the process to be completed with my money refunded. I have shown four pictures of the dress recieved on a hanger. I am also showing two pictures of the site dress that I saw and wanted and decided to purchase. What do you think? I regret buying there its misrepresentation. It's totally wrong and unfair.

Don't use this site! I went against the warnings and did, figuring how bad can it be? Let me tell you.

I ordered a dress for my son's wedding. I was surprised how quickly it came. It was ordered on 8/22/14 and arrived (at my house in Minnesota, USA) on 9/8/14. It did not come in a box like shown but that was ok. However, I ordered the dress in lilac and it came in grape. You could definitely tell it was hand sewn, the bodice and ruching are crooked. The zipper does not work and get this, the dress is supposed to be ankle length but it is 7 feet long! I can't even hang it in my closet! LOL

But the worst part is trying to make a complaint. I can no longer get on their website. It tells me my username and password do not match. I tried changing my password and it worked for a few hours. I went on and filed a dispute. A day later I went to log on and the website could not be found. I tried the next day and my new password did not work. I tried my old password and it logged me on but told me I had no disputes. Five minutes later neither password worked. It all worked fine while I was placing the order and waiting for it to come. Something funny is definitely going on there.

I was truly hoping to be able to give a good review but I can't. I tried to dispute with Paypal but they told me since I used a debit card, I need to go through my bank. Which is what I have done and now I wait and hope I can find something else to wear to the wedding.

I just received the dress today for my niece, and I was worried it wasn't going to look the same as picture, I read some reviews before ordering about the material being costume like and it's nothing like that, costume material is stretchy and cheap looking and the sweet heart dress was absolutely beautiful, about the size some people said order a size bigger others said smaller, I ordered the exact size and it fit perfect, the corset helps so I didn't worry too much for the size, I'd worry for perfect measurements if it's just a zipper all the way up the dress, my daughter is thinner than my niece and it also fit well, it all depends on your body as well.

DON'T BE FOOLED BY THE CHEAP PRICES ON THIS WEBSITE. I ORDERED TWO MONTHS AGO AND STILL HAVENOT RECEIVED THE DRESSES. I AM STILL CHASING THEM TO REFUND MY MONEY AND STILL HAVENT BEEN PAID. BE WARNED.
TWO MONTHS NO DRESSES AND NO REFUND. AFTER ESCALATING TO PAYPAL FOR A REFUND, THEY HAVE SENT ME A TRACKING NUMBER THAT DOESN'T WORK. ALSO CLAIMED ONE DRESS WAS OUTSTOCK. I HAVE SENT SEVERAL EMAILS TO THEM FOR REFUND BUT STILL WAITING.
BE CAREFUL.