This company’s rating is currently unavailable.
Having been referred to this site by my friend, I had lists expectations to have a great shopping experience. I have never trusted shopping online but I am happy this site had to be my first and best experience. The dress is tailored to the picture. It was also quite cheap. I like to thank you for the great service.
This company is a total scam. I ordered a dress in December of last year. It arrived but was ill fitting. The return policy is extensive and difficult. I completed each and every requirement posted on the list of returns. I then was offered first $35 then $50 to keep the dress. I refused and was given permission to return the dress. I sent the dress back and heard nothing. Finally Tide Buy emailed me and told me I was not a customer and my receipt number did not exist. I now have no dress and no refund.
Just received my dress a couple of days ago. First of all, I am appreciative of a great job the dress makers have done on my dress. It is gorgeous since I am very picky when it comes to details. I am very happy with the shipment, the communication, and the customer service. All the representatives from TBdress are very professional and sincere.
I had purchased some items and I am very satisfied by the service experience of this company. The receiving time of them was a little long but I finally get the products in a postal safety situation and I am very pleased of that. I recommend this company for your buys.
Brand new experience with design, I haven't seen t he changes these dresses have in unique Design and thoughtfulness for cutting and fit in years! They are so unusual,
Different, and even a quality to the feel of the fabric. I am so impressed! The comfortable softness. And wearability, have not been in women's clothing for a long time. Except for a poor fit and cut for one of them, I am very happy to have come across this supplier the other 5 I bought are so worth the price.
I was worried that the material was going to be too thin but it wasn't. Perfect for the summer weather. Blue and peach is simply gorgeous. Fit as expected. Come on warm weather, I'm ready to have it on!
The staff exceeded all of our expectations including keeping within our budget and delivering the dresses for the bridesmaids ahead of schedule. I now have a memorable encounter and memorable story of how it was all made possible.
They will not send me swatches for my dresses. I need to see what color the dresses will be for sure because it is for my wedding and I need to have a specific color. They only email me back with an automatic message. I really don't like this, and don't think I will order by dresses form them.
Dear Ulyana,
I'm sorry that our customer service made you unpleasant, we will try our best to improve our customer service.
Thanks for pointing our problem.
Best regards!
I fell in love with the colour of my boots as they look better in real life than in the pictures. They feel very comfortable and I think this is the beginning of a beautiful friendship between me and them. :) Before ordering I had doubts (should I buy them or not? Would I like them or not?). It was one of the greatest pair of shoes I bought: they look good and feel good. I like my boots and this website!
TBDRESS has awesome clothes, that are always trendy even before they hit your local mall. Their Costumer Services are very good and the description of the products is accurate and not misleading! You get your money's worth there, plus they always have super great sales!
This is my first order in Tbdress.com. I got nice appreciation from my mother. She loves the color, material and the style of these boots. I wore these boots in fall season which protects me from the cold.
Terrible quality. Then bad customer service. Refuse to refund. I returned the item which i think is defective and they will not refund the entire balance. They refused to refund shipping and when they seen my review they offered to refund but only after I removed this review. Guess I'm not getting my shipping refunded.
Hello,
So sorry for the inconvenience and our customer service has sent emails to you for the resolution. Please reply us for your opinion once you read. Thanks for your cooperation.
Tbdress
I went for tbdress.com because of paypal. Well for anyone who cares to know the fact that paypal deals with tbdress is enough reason to convince you that tbdress is not a scam.and that a side i have never had any issue with tbdress considering the fact that i have bought three dresses from this site.
I was a bit leary at first to order from a site I had never heard of BUT so glad I did. I ordered 3 scarves and all 3 are just beautiful. They are better than I had even expected and the shipping was quite fast considering the recent storms. The colors of the scarves were true to the descriptions as were the sizes.
The hoodies and overcoat I ordered fits me perfectly! I'm really small so I'm hesitant in buying clothing I cannot try on first, but I liked what I saw and just went with it. I received my order a couple of weeks later and everything was just as I expected. The hoodies are really warm!
Customer service at TB dress was excellent. They always update and reply your inquiries asap. The dress was more beautiful than it was in the picture. The design, the fitting of the dress was perfect and delivery was fast and true to the expected date they gave you. Highly recommended!
Beware of this site everyone and stay away! All of the positive reviews are fake, and I need to get the truth out. The site is a rip off and the quality of the clothing doesn't get any worse. I ordered a couple of things and the material quality, size, and color were all horrible! Never order from there! Once again, all of the positive reviews are completely fake!
Hi Veronica,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service
The minute my wife got the dress I knew we had a problem!
Dress was nothing like it looked like on line. Then they would not allow a return.
They wanted my wife to put it on, take a pic, and send it to them to judge how she looked.
An exclusive honeymoon pumps which i bought from tbdress online store, I felt extremely relaxed and comfortable wearing these stylish pumps of tbdress for my honeymoon. My husband loved these new style pumps and I felt very proud wearing it. The most charming and graceful pumps I have ever worn!
The items arrived in a very timely fashion and were of very high quality. I was not sure how good they were going to be because of the price but I was very much impressed! The gifts were a huge hit and I will definitely be a repeat customer here!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Email: Customer Service Dep. service@tbdress.com
Best Regards
TBdress