TaskRabbit

I tried 2 different taskers and both disappointed me big times. Dirty work, incompleted tasks, taking much much longer than needed, writing more hours than they worked and worst of all, I have to redo all of it again! So basically the money was completely wasted! Now here is where it gets fishy. Their reviews are all 5 stars by many "customers". I am on the phone line to reach someone at taskrabbit for more than a half hour now. No answer. Certainly not recommended!

Edit: I was able to finally reach someone from taskrabbit and am now presenting my case. Will update with more info soon.

These guys did a terrible job of scheduling my ikea assembly. And when they finally worked out those kinks. The tackett cancelled because "I dont assemble that ikea furniture" IU mean it was a dresser, what do you assemble form Ikea?

Total crap business...

Kaye was supposed to build my furniture. He asked me to pay 10.00 for his GAS! On top of the regular charges. I found this to be ridiculous and insanely unprofessional. Being I needed to have it done, I agreed anyways. 1 hr before he was supposed to arrive he claimed he was sick from days prior, and won't be able to make it. He claimed he tried to call me, no call was made. I checked with my phone company to be sure. I would NEVER recommend this service to anyone.

I tried to hire someone from Taskrabbit to trim our privet hedges. We were even providing all the necessary tools and supplies. Twice in a row the tasker we contact cancelled with less than an hour notice. The company charges you if you cancel in less than 24 hours, but apparently taskers have no requirement to actually show up for their jobs. You can't count on this service

Signed up 3 weeks ago to be a Tasker. Responded 2 weeks ago and asked me to Verify which I did right away. Now nothing. 3 emails and 4 chats unresponded. Two phone calls on hold for 20 minutes before being disconnected because they're 'too busy to take the call'. Brutal.

UPDATE... Quick update... They approved my account the day after I started complaining on social media. Since then, I've been busy as a Tasker and have been happy with their responses to any callenges I've had.

Ferhat D has been very helpful during this challenging time of a Long Distance Move. By listening to & acting on his suggestions, he has made what would seem overwhelming, manageable & that is priceless. I am grateful that he has been so courteous & efficient in all aspects related to packing. Whoever works with him will be lucky! Thank you, Ferhat, for a job well-done.

Would you let a total stranger into your home or handle your property? Because that is exactly what you are doing with Taskrabbit. This company is awful. They seemingly do NOTHING to vet the people who come to perform tasks. Take this as a cautionary tale, total strangers are being let into your lives and they can destroy your property, cause problems with your neighbors and leave you with an even bigger mess then you hired them to handle. The people they sent were completely unqualified, broke my lawnmower and set a fire in my neighbors yard. SERIOUSLY?!? This is a dangerous service and you should not feel safe with the people they send.

Consumer beware! This site mentions great service but allows the people performing tasks to either cancel with no notice or reschedule your job based upon when they want. It also doesn't allow you as a consumer to review if the job wasn't completed, likely artificially inflating reviews. Definitely bottom of the barrel handymen, from my experience. I was literally rescheduled 6 times in one week and billed for 3.5 hours extra on a job that wasn't finished. When I reached out to customer service they mentioned a refund and when I mentioned a review and was typing it out, they ended the chat. Worst experience across the board. I do not ever want to use this site again.

I've tried twice to book someone to come to my home and mow my lawn. It's an acre property, and I have all of the equipment someone would need, so this should be a very straightforward task. Both times I've attempted to book this service, the tasker has canceled without any explanation. The second incident happened today, 2 minutes before he was expected to arrive.

Task Rabbit needs to provide assurance to the people doing the hiring that the person they have committed to pay is actually qualified for the job and will show up. Otherwise this is just a massive waste of time.

The tasker that was sent to my home was very unprofessional. At the end of the task he asked to be paid in cash (which I did because I just wanted him gone) and he charged me three times what his profile said he charges per hour. As someone who is living alone for the first time in 30 plus years, I simply wanted the aggressive and unprofessional man out of my home.
He was assembling a sofa and during assembly he tore one of the cushion covers. He threw it on the floor and told me to call IKEA. I did contact IKEA and they said TaskRabbit needed to pay for the replacement. I contacted TaskRabbit about both issues: their tasker requesting cash and the torn cover. They basically said because I paid cash they aren't responsible. It was THEIR tasker that requested cash. This was the first and last time I use their service.

Michelle

I was initially charged a hefty fee of £75 to mount a mirror. My inexperienced taker struggled and bore holes across my living room. After 3 botched attempt and four hours later, I was charged £320 - double the cost of the actual mirror itself. Having previously used the app, I have been overcharged by taskers who often triple or quadruple the amount of time they need to complete a task. I've since stuck to a local handyman and things are a lot cheaper! Wish I had never heard of this app - makes me sick to my stomach about how much I have been exploited.

Beware! I used them to move items from my apartment for a move. The two taskers had trouble with some larger items and banged up the walls and railing of the stairwell in my apartment building, causing over $600 in damage that I am now responsible for. Despite crowing about the 1 million in insurance for each Task, TaskRabbit has denied my claim with no explanation other than the property is "ineligible" (which is not defined anywhere). If you value your property and your bank account, hire bonded professionals.