TaskRabbit

I hired a Tasker to help unload one piece of furniture from our vehicle and just bring it inside. Within the initial conversation, the Tasker tried telling me he requires a 2 hour minimum which was not listed anywhere on his profile or at the time of hire. When I told him we would then have to cancel, he changed his mind and agreed to the original task, stating that the company allows Tasker to negotiate upon hire. We paid for 1 hour of service for a task that would take no longer than 5 minutes which we were fine with. However, my husband got stuck in traffic and ended up 30 minutes late to meet the Tasker, who I was in constant contact and offered a heavy tip for waiting, which he agreed to. The Tasker left 2 minutes before my husband arrived and refused to turn back, which left my husband to unload the furniture by himself as I'm pregnant and cannot lift. We were now being charged a full hour of service for the Tasker waiting 30 minutes and leaving before performing the task hired for. The initial support person applied a 50% credit to the account and said they would escalate the situation, but I was still being charged full price for the task that was never performed. Today, I contacted support again and they said there is nothing further they can do and now are refusing to deactivate my account. I had to cancel my debit card and order a replacement in order not to be charged for a service not rendered. It's such a shame because the first time we used the service, we happily paid a full hour of service for a 5 minute unloading task and the Tasker was amazing! Unfortunately I will never use this service again after this experience and highly recommend anyone else to look elsewhere

Hired a few taskers over the years but LATELY I am noticing that taskers are cherry picking jobs. They respond to the job, ask questions, want pics, then suddenly say "well darn my schedule just got booked up" especially if its a smaller job on a weekend. TASK RABBIT charges your card anyway and there is no way to report this behavior.

I had a simple task of moving less than 10 boxes a 10 minute drive away. I booked a tasker a week in advance, he cancels three days before. Luckily I was able to find another tasker, but he canceled TWO HOURS before. Then I had to scramble because I could only move on this day. I found another tasker, got him on the phone, and he confirmed he would show up in two hours to do the move. After getting off the phone 5 minutes later he cancels within the app. I had to call relatives and other friends to find someone last minute to do my task. WILL NOT USE THIS SERVICE AGAIN. I emailed customer support, no response. Terrible customer service.

ONE OF THEIR WORKERS CAME WITH HIS MOTHER TO CLEAN MY HOUSE ON AUGUST 16,2018. ON THE 17TH I DISCOVERED THAT A PRICELESS BACCARAT CRYSTAL DECANTER WAS MISSING. SPOKE WITH TASKER AND HE ADMITTED VIA TEXT HE BROKE IT BUT DID NOT WANT TO TELL ME BECAUSE I WOULD BE UPSET. THIS TEXT CONVERSATION WAS SENT CERTIFIED TO COMPANY ALONG WITH PICTURES AND HOW MUCH IT WOULD COST TO REPLACE ITEM. THEY LOOPED HOLED THEMSELVES OUT OF THEIR RESPONSIBILITY. Don't ever use TaskRabbit or similar services that you can not reach by telephone and much worst, by email.

I paid 25,. 00 to register at task Rabbit they have the worse costumer service via phone,! Supervisor is never free to talk too! I email CEO AT tweeter she never care about my problem! 1 I sued this company for taking my 25,00 and never activated my account! Don;'t sing with them please plus when you call is 3 hours or more waiting for them to come on phone! Scammmmmmmmmmmmmm
Please report them to Buero Bussiness bureau and your local consumer protect state, add you1 star review

Hours after giving me name and time for errand they canceled the appointment. Because it was a holiday weekend next available was 2 Days Later. In two days I can just do it myself

I have used taskrabbit a few times; the last time I had a successful experience with taskrabbit was 2020; I have tried them twice since then and have found they have the most unreliable people assigned to their website; nobody shows up; you get a last minute notification that no one is coming and now I have to be sure I am not charged on my credit card for these lazy oafs they have on their website; it's gotta be a better way to get some assistance for household taks without this b/s of a service; this company should really go out of business; they are not needed and they're 100% a complete waste of time; i booked this saturday appointment days in advance and modified my schedule to be here only to get a b/s message that no one is coming; again, dissatisfied and a complete, utter waste of time

I hired this fellow Taylor Corbit off of TaskRabbit to do some minor fix-it work, garden work and moving soil and rock to my back yard, from the driveway.

He did the first half with no problem but because he didn't have a wheelbarrow, I offered to invest in his hard work and swing for a good wheelbarrow. $300.00 One half he would work off finishing moving the dirt and rock to my back yard. He agreed, shook on it and he was to return the next Sunday.

No call no show. I called and he gave me a sob story about his dog dying at the vets. I bought it...I had a beloved pet who died too and it was traumatic. Benefit of the doubt; I said stay home, take care of what you need to do and I would see him the next Sunday. Only it was Easter...so once again I said spend time with your family and he agreed to show up this Tuesday 4/11/23.

NO Show. Ghosted. Called TaskRabbit...no help.

I am a recently widowed elder; my husband and I worked remodeling and landscaping for 30 years. We made part cash and part trades for equipment all the time with no problems. WE KEPT OUR WORD. Not today; people blow you off as a sucker for helping them succeed.

Well never again. It's a lot of garden soil and rock to be moved. I will do it 4 buckets a day until it is all out of my driveway. Slow, but at least no one else will rip me off.

I hired TaskRabbit to help with daughter's tv. The Tasker, Duke W, propped the tv onto an expensive mirrored tissue box, shattering the mirror and ruining the box. Instead of telling someone about breaking the box, he cleaned up the mess, collected his money and good review (before the box was noticed) and Task Rabbit has been HORRIBLE to deal with over the ordeal. They are SO unprofessional and completely unreliable. They collect and extra fee on top of the Task fee to "ensure trust" and that you are covered should anything go wrong. HA! The extra fee is just a way for them to make more money and offer NO ASSISTANCE! Find a different company to help around the house. Task Rabbit is a NIGHTMARE.

Had a child's bunkbed to be assembled and taskrabbit assign someone and he had little knowledge on how to assembled the bed. Took 6 hrs to put bed togather. Their site say 2.5 hrs. Called and they credit 2hrs. Still the gave him 4.5 hrs to do a child's bed. He was not qualified to do the job i had to help in the process. 3hrs is all he should get paid for. They will not give another credit of 1 hrs I will never use them again.