The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
I have placed several orders from them and have been happy with my purchases. Only once an item arrived broken and Tanga was very quick to resolve the problem. I will definitely order from them again. Everyone is very polite.
I have ordered twice now and got the products faster than expected. I did have to contact customer service for a problem and they got right back to me. The problem ended up being an error on my end that I figured out before they got back to me but nice to know they have great service and are timely in responses.
So far I have not had any problems. Easy to order and it gets shipped on a timely basis.
I'm very happy with Tanga! I've ordered all sorts of different products and everything, has been good quality and reasonable priced. They carry a wide selection of goods.
Mimi Albuquerque, N. M.
I've shopped this web site for a few years and have gotten very good products! I tell friends and new acquaintances about it! Love it!
It took me awhile to start shopping at this site. I'm a long-time online shopper and, frankly, I didn't need another shopping site. But Tanga finally reeled me in with one great deal... glad they did because there are lots of great deals here. And if you have any questions about any of the products, just ask. They're very responsive. Go ahead and try them... you won't regret it.
I always find something on Tanga that I need, and at their prices I don't have to think twice about buying them. Shipping prices are very reasonable and often completely free.
I have purchased many things over several years from Tanga, and have never been disappointed. Arrives within a reasonable time, and always as described.
I am an avid online shopper - been doing it for a long time, and I find that Tanga is a refreshing place to shop. Not only are the prices very low, the selection rivals some of the giants. The biggest difference is the response from Customer Service - they answer your questions quickly and in your favor. I look forward to many happy shopping experiences.
Rob in Seattle
And for the price, you can't beat it! It is a little smaller than I thought, but it fits right in front of my tub perfectly.
Could the team some how extend the sales some times I am unable to buy on that day due to working 16hrs it would be great if you can nothing other than keep those deals coming great job TEAM
Interesting direction booklet but could not get the think to work.
Some of the items offered on Tanga are good, but beware of your purchase the pictures are deceiving and merchandise from China is not always what was anticipated.
I love Tanga! I've been completely amazed by the bargains I find!
I ordered two headsets. They sent one but marked the order as filled and shipped. I emailed. No response. No number to call. What a rip off! No wonder they can offer great prices when they only ship half the order. Never again!
It was very easy to place my order and it was shipped almost immediately. When I received it, the products were more than I expected and I began to use them right away. I certainly will order from this site again and would tell my friends to do so as well.
I've ordered quite a few items. Always received exactly what was described. I love that everything is top notch yet inexpensive. Fast shipping.
Sent message to Customer Support just now; will await return response.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
Hi Don,
I'd love to help you! Can you send a message via site jabber with your order number so I can look into this for you?
Thanks so much,
TangaKrista