The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
Lots of product choices, easy purchase options, great prices and accurate fast shipping. I have recommended Tanga to Family and Friends.
I woul have given you 5 stars but your processing and delivery times must improve, I ordered a hose and it took you 10 days to process and several days more to deliver.
I love Tanga! The prices, selection and quality are right on point. I highly recommend purchasing your items from Tanga!
Great product and phenomenal price! I've made 2 purchases since, and I'm happy all around!
I have bought some awesome stuff from Tanga but then I get a package wrapped in plastick, used, no warranty, missing parts and I wonder how they can flop around the board so much. There was nothing in the add suggesting that this was even a refurbished product let alone a plastic baggy purchase. I had such high hopes for Tanga, but now there just another buyer beware company!
I love Tanga! I have gotten the most amazing things for next to nothing. Items arrive in timely fashion and are always as described.
I was extremely surprised when my delivery of merchandise order from Tanga.com arrived early yes early and the quality was way better than expected for the price! Loving it, and thank you Tanga.com. Keep up the great job!
Everything I have purchased from this company has been great value and quality. You can shop with confidence!
They claim that they're a small company, I think they're all FAMILY, and they treat you the same way... very well. I've ordered several products, one for the kitchen; one for fun; and I'm now awaiting a printer at an amazing price, The pot scrubber made of stainless steel mesh cleans cast iron very well; the air balloons, a surprise B'Day gift for my son in another State, are yet to be tested. The car organizers one for each vehicle, are great for carrying plants from the store as well as grocery bags, small tools, cold food & beverages and video games for the back seat organization. Everything I purchased was at an inexpensive cost, came in the time span promised and none have been returned.
I've ordered 3 things so far from the website. 1 order was correct, 1 order the cables didn't work but I received a refund and a 15% off coupon (new items are on the way), and one order was the wrong product all together, but I have no doubt that their customer service team will take care of everything. So even through some difficulties, I'd still recommend and re-use based on my contact so far and the price of the website. Mistakes are bound to happen, but it's the people who help you that keeps you coming back for more.
Tanga.Com has converted me... I used to ship on sites like Groupon, ebay and many more... now I seem to have more receipts from Tanga... thank you Tanga team for putting your heart into building and supporting the site which has become my new online shopping destination...
Best Prices - always good products. I've never had to return anything as they are always what was described. They are up front about taking slightly longer to ship since they are a small company, but I always receive my items in 2-3 weeks or so. It's worth the wait for the savings. I love Tanga!
I love to shop Tanga. I always get quality items for a great price and they ship in a hurry. Keep up the great job.
Item was fantastic and I received the item fast. I would order from Tanga again. Excellent product and service..
I gave two stars not one because they gave me a refund for the one item I complained about. I saw this website on krazykouponlady and got really excited for silver and diamonds so cheap. I should of known it was fake. They DO NOT tell you if something is real or not. A "silver plated" earring broke my ear out in a rash because it is fake dollar tree jewelry. Best to catch a kohls sale. I wasted over 40 dollars on dollar tree fake jewelry. Note DO NOT buy jewelry from them. Maybe other online deals but my ear has a rash. Should have known better.
I was impressed with how quickly they arrived and how nice they look.
Just about love everything I have ordered from tanga... which is a lot... great prices... fast shipping - and I like even better when it is free shipping... can't wait for my shoes I just ordered...
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.