The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
Tanga has always provide me with right products at right price in timely manner. Recommended any time!
The site has great prices and merchandise. What I ordered was exactly how it was pictured and described. I will definitely order again. I love the daily emails with special deals.
Love the mesh hampers. Items were in perfect condition and very functional for small living spaces. Shipping was fairly quick. Will definitely order from them again. I love Tanga!
Small company with great products. Never bought anything I had to send back. The quality was great and was just as advertised.
I was a little skeptical about ordering from this site since it was my first time, but I had nothing to worry about! The price was lower than I could find anywhere else and my items arrived quicker than I expected. Thanks!
Love the product i did received. Waiting on receiving first order.
Bought an iPad. It is a fabulous find for such a great price. Fast shipping and excellent communication
The shipping is quick but the product is not the same as picture showed. Way to much different than I need for. I need to exchange the product but no way to find the customer service contact phone number to contact with? Please advise...
I Love the ease of shopping with Tanga. The quality of the products are usually very good. Prices are often extremely good and sometimes they're the same as anywhere else but never more. I ordered shoes for my husband that did't fit and they refunded the amount with no questions asked. I love shopping with Tanga.
Great experience, no issues, very simple and flawless.
Thanks to offers from Tanga, I got two free earphones — you never know when you might need a set — and solar lighting for my yard at a discount price. Finding out about these deals is fun. Who doesn't like a nice surprise?
Ordered a cat brush one day... Had it in three days... Awesome service!
Can lots of unusual stuff at good prices. Delivery is usually fast and on time. Downside, sometimes the descriptions are not always accurate as far as size of item. Overall I am very satisfied with everything I have purchased.
This was an awesome, convenient website. Nice products at even nicer prices
I always get fantastic service and great products! I love Tanga!
I am always so excited when I see an email from Tanga! I have found the best stuff at incredible prices. I mean, c'mon, Beats for 40 bucks?! Not to mention the countless other cool things available. I have shopping for birthdays and Christmas done for some of my family already. Thank you for being you Tanga! Here's to many more emails and orders!
I ordered ASOTV Perfect Fit Instant Button Set of 8. They set me a counterfeit items. I have attached photo as proof. Look at the photos, they are different items. The item they sent are on the left and the one they advertise on the website, on the right. Please note, I only paid $5.88 for them and they want me to pay for return shipping with tracking number to get full return. Shipping cost more then item.
Didn't work well for me. Could only receive one of the three major network stations along with some other lesser watched stations; and a lot of break up on what I could receive. Just threw away $20.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.