The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
I've gotten very good deals from Tanga. Bought things for gifts and myself. Havent been disappointed yet!
Great service even better online support I check out on an order and forgot I had a email coupon for 15% off and I emailed support and they made the adjustments same or next day. Products arrive on time or early, and you get free shipping on deal items I absolutely love love love this site.
I have been happy with everything I've ordered from Tanga. I have never had a single problem. If I have a question they answer it in a timely manner. I love that they are a small company too! The trash bags make great gifts! I have ordered them for my family and they love them! I love Tanga!
I've never gotten an item from jewelry to dodads, that weren't the tiniest I've ever seen or thought theyed be. I bout what I thought would be cute lunch boxes for my grand daughters an I was embarrassed to give it to them when they came to town. I just told them to play with their dolls with them or play school. But the drinking cups where regular size. I didn't understand it at all. Its like yo make it the regular size, like you'd imagine, their cutting down size to make more
I have bought several items from this website and have found that the quality of product is very poor. I purchased 3 sets of luxury sheets and within 6 months they were piling terribly and wearing thin in areas. I tried to work with Tanga, but they do not stand behind their products and indicated that the return was outside their policy period. They would not rectify the situation. I also purchase a phone charging cord that stopped working after only 4 months of purchase. I did not bother to contact Tanga on this issue due to my previous experience. Very poor quality products.
Very impressed with the quality and softness of the sheet sets I purchased.
There are some terrific buys put forth by this small company
Tanga has been an outstanding shopping site for me to pick up the items I want or need at a great price. Shipping costs are reasonable (and sometimes free) and the product arrives in a timely manner.
The customer service is fantastic. I had one small issue and they responded quickly and made me feel that my issue was important to them.
A well run and efficient company that I will continue to do business with. Love um!
I love most of the items I bought from you but I use Paypal Credit & looking back at transactions they all say just TANGA so I cant tell which transaction was which item. If there is an issue after an item gets here it's very difficult to know which vendor to contact. I know it can be easily done as all my Ebay purchases have the order details. I buy a lotta stuff so it's hard to keep it all straight.
Tanga has deals you can't find anywhere else. I am very happy with everything I've gotten so far. Looking forward to more awesome deals!
Everything I have ordered from Tanga has been great. I especially like that I am getting a rock bottom price, and the goods I purchase are of fine quality. I also receive my purchases in a timely manner, which is important to me. Thanks, TANGA!
Shopping at Tanga.com is great. They have bargains on a lot of items I actually use. I've only had one problem and they refunded me the entire amount even though it was just one missing marker. I really like their headphone/earbud deals. I have five boys so we go thru a lot of earbuds; I can get them here at lower prices and with fast shipping.
I couldn't believe the free offers and the unbelievable deals. To my surprise my order arrived within a week of the purchase. I recommend this site. You will not regret your purchase.
Happy spending
I have placed several orders with Tanga. They have all been as advertised or better and arrive promptly.
I was very impressed with the fast delivery and service! And the product was true to it's word!,
You can buy one item or many. Even better, one may come back later if the clock hasn't run out and buy more. Moreover, all items bought will be listed for you and tracked with the status shown.
Roger
Wonderful bargains... fast delivery and great customer service
Rough in the beginning. Shipments took too long. Had one item break after a couple months of use, and another one was not as pictured. But overall definitely worth it for the prices and the service is getting much better.
I have purchased quit a few things from you everything is wonderful! It comes quickly, prices are FANTASTIC! I have shared your site and others have raved also.
Keep up the tremendous site!
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.