The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
I received a cover for my couch to save it from my dog's hair. I is larger than I hoped for. My dog loves it. I received it faster than I thought I would. Keep up the great work Tanga!
I purchased a doggie outfit (Christmas present for Niece.). I can't believe how fast it was delivered... it was only a couple of days after purchase.
The outfit was just tooo cute. My Niece will love having her little dog wear it... it's her favorite NFL team.
This was my first purchase from Tanga, but it won't be my last. I will be checking out their other items for sale, especially for the holidays.
Thanks,
Kimberley
California
Just found Tanga website less than a month ago. Seems like quality merchandise at reasonable prices.
They have recently changed their returns and refunds system. They now charge a 15% restocking fee, have a 15 day limit from when you receive the item, a 10 limit for when they receive it back - in other words, so many rules and limitations that I cannot buy from them anymore. I have MS and am limited to purchasing mostly online. That means I won't know whether an item of clothing will fit or a gadget etc will work for me until I receive and try it. I used to love their Customer Service and they always used to refund me 100% when I would send something back. I will have to go back to using Amazon because they have always been very good about returns and refunds. I can no longer recommend Tanga either. I have been a loyal customer for many years, but that doesn't seem to matter to them.
I have saved so much money by shopping at Tanga. They have great customer service and I received my packages in a timely manner. I would recommend them to anyone looking for a great deal.
This is a great site to buy a lot of things to make your life better. The prices always beat other sites for the same items by as much as two to ten dollars. Shipping is either free or much less. Give it a try, you'll love it. Why more pay more if you don't have too. The fleece bottoms are wonderful, I have eight pair. My husband and son also own several pairs. We wear them all winter around the house to stay comfy. Make wonderful Xmas gifts. Batteries and SPA large towels great buy also. Don't hesitate, order today.
I ave made quite a few purchases from Tanga, and have never been disappointed. I love the jewelry! Always such a great bargain.
I find myself searching TANGA out for help in purchasing items that are less expensive than the norm... I also have found their service very helpful and help answer and solve all or any questions or issues we great ease!
I have liked everything that I have ordered from Tanga and the prices can't be beat.
I've always received exactly what I've ordered in a timely manner. Great prices for great products.
Love the boots I got, love the price I got even more! And was surprised at how fast I got them!
I bought a bracelet and when I got it I couldn't put it on because it was a flat bracelet that had a lobster claw clasp. It was impossible to get it latched because the bracelet kept twisting. I wanted to return it but they said I couldn't because I only paid shipping. Watch that it does not say NO RETURNS. Now I'm out $5.00 and can't wear the bracelet.
Very pleased with your price structure and service. I enjoy the no shipping charge on many of your items and the MDSE is well received
I have ordered several things and I can't believe how cool they are!.
Great products and prices, love ordering from them
Prices are amazing! The great quality makes this site an amazing find. I've never done much online shopping but I can't afford not to with this resource! Daily emails keep me aware of deals & subject line makes use efficient.
Excellent customer service. Good quality products. All I can say, you'll get hooked! Very pleased, and happy customer here! Thank you, to the Tanga Team!
I love the things I order from Tanga - great deals on great things!
I ORDERED A DRESS BY MADMAGELLE IT IS A PERFECT FIT AND BEAUTIFUL. THE PRICE WAS ALSO AWESOME. I HAVE MADE OTHER PURCHASES FROM TANGA AND ALL MY PURCHASES WERE RECEIVED IN A TIMELY MANNER AND IN GREAT SHAPE.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
Hi there - I just sent you a private message. Site Jabber hides your information, but if you let me know the order number or email address, I'd love to track this down for you!