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TangaReviews 968

2.3
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Tanga Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.

This summary is generated by AI, based on text from customer reviews

service
138
value
143
shipping
140
returns
80
quality
134
This company does not typically respond to reviews
Massachusetts
1 review
0 helpful votes
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This site is awesome for deals and older model clearances for electronics. Shipping is fast, production descriptions are accurate, and quality has been good.

Some products have a low-price (sometimes even saying free) but have high shipping costs. I've seen price differences of a dollar between two identical items, so make sure you are paying attention to what you are paying for.

Tanga VIP discounts are usually $0.12, so beyond getting coupons and special discounts, Tanya VIP discount on every item is minimal.

Overall I would highly recommend this website though.

Date of experience: January 1, 2016
Virginia
2 reviews
1 helpful vote
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Best Deals around
January 1, 2016

Outstanding customer service, always get top quality merchandise, they are just like family to do business with and will always click on to shop-friends for life.

Date of experience: January 1, 2016
New Jersey
1 review
0 helpful votes
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You guys are Great
December 31, 2015

Say no more. You guys are Great! Just waiting for the second item ordered but otherwise very pleased with Tanga

Date of experience: December 31, 2015
New Hampshire
2 reviews
3 helpful votes
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Great!
December 31, 2015

I enjoy Shopping.
I enjoy when they offer Free shipping on some things!

Date of experience: December 31, 2015
California
1 review
1 helpful vote
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Not only did I have to contact them to get delivery of my item, waiting 5 days to get an answer, but what they sent was a poor knockoff of Baggu shopping bags. Really, are they just incompetent, or worse fraduelent. In all my internet shopping, I've never had such a bad experience.

Date of experience: December 28, 2015
New York
1 review
0 helpful votes
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Pretty amazing consistently low prices on quality name brand products delivered directly to your door. Quite impressed with the variety available for almost any interest. I hav no reservations about recommending shopping here with confidence.

Date of experience: December 25, 2015
New York
1 review
1 helpful vote
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I've ordered several items. Quality is good and pricing is great. Shipping seems slow. I'll keep ordering but will need to watch ship dates more carefully.

Date of experience: December 24, 2015
Ohio
1 review
1 helpful vote
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1st purchase went well!
December 22, 2015

Everything went well... product was a little better than i expected. Packaged very well and arrived when expected. I will shop here again.

Date of experience: December 22, 2015
Ohio
1 review
2 helpful votes
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Robbed
December 21, 2015

Ordered birthday present for a friend 1 month ago, never received it. Tried to contact numerous times but voicemail is full?!%#@!
Tried to contact be email but only response was to say there would be tracking on it in a couple days... that was 2 weeks ago. Next emails were never responded to.
Stay away.

Date of experience: December 21, 2015
Wisconsin
1 review
0 helpful votes
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I purchased a HP EliteBook NC6930p 14.1" Notebook that was listed as Grade A refurbished item. It was not even a grade F. The screen/video card is defective and displays a pink tint to everything that is suppose to be white. The screen also does not latch to the base - the mechanism that does that looks to be bent. When I contacted them they did not handle it other than saying I had to contact another company... their third party distributor. I don't think this should be my responsibility since I purchased from Tanga not this other company. They should have handled my return/complaint.

Shipping was extremely fast but I bought this item as a Christmas gift and the package shows up with HUGE *Microsoft Certified* tape all over the box and the specs of the laptop inside. The person whom I was going to give the laptop to was the one who picked it up off my porch, Had I know that this is the way it would be shipped I would have made other arrangements. Ruined Christmas.

Date of experience: December 21, 2015
New Jersey
1 review
0 helpful votes
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Blue rings of choice.
December 20, 2015

I ordered a couple of blue trim wedding rings for men they are very nice they fit with no problem they arrived very fast and I would order them again.

Date of experience: December 20, 2015
Colorado
1 review
0 helpful votes
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Customer service
December 18, 2015

Tanga "Jake" has been very helpful he has taken care of my return's in a timely manner. I had two items shipped direct from the suppliers and they were the wrong size just a fyi letting folks know that it was not Tangas fault for the returns. Thanks for your help Jake!

Date of experience: December 18, 2015
New Jersey
2 reviews
0 helpful votes
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If you ever have a problem with any purchase you are sure to be well satisfied.

Date of experience: December 16, 2015
Ohio
1 review
0 helpful votes
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Tanga experience A+
December 16, 2015

Easy site to shop on, and quick shipping on items i have purchased.

Date of experience: December 16, 2015
Pennsylvania
1 review
0 helpful votes
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Bad
December 16, 2015

I ordered 2 of the 19.99 gift bags and it was supposed to have like 70 dollars worth of stuff in it and I bet there was not 20 dollars worth and it was all junk. I only received 1 so far

Date of experience: December 16, 2015
Pennsylvania
1 review
0 helpful votes
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I love shoping with Tanga, the products are inexpensive but of great quality. I usually receive my products within 7 days, which is wonderful.

Date of experience: December 16, 2015
Louisiana
1 review
1 helpful vote
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Would not refund 400.00
December 15, 2015

The first few times I ordered from Tanga it was a great experience and the reason why I trusted the site with a large purchase. I purchased two iPhones at 200. Each. They arrived and wouldn't even turn on. I contacted customer service immediately and they responded with I had to contact the company that they bought it from and it was not their responsibility. I contacted FreedomPop and they sent out two more phones... neither one again worked. They refused to refund my money. So I was stuck with four iPhones and out over four hundred dollars from this useless company. Do not trust these people with more than you expect to lose.

Date of experience: December 15, 2015
New Jersey
1 review
0 helpful votes
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I ordered a pair of work gloves for my father. I was informed that their gloves run small. As it is still in the processing stage and Modifying and order IS listed as an option, I merely asked if they could change the size from L to XL, they claimed it shipped and they were unable to do it.
My order still says processing...
First time customer, don't plan on doing business with ever again. Not if they have to lie to me.
The item ended up never arriving at my house and Tanga sent me a refund.

Date of experience: December 12, 2015
New York
1 review
0 helpful votes
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Fantastic Site
December 12, 2015

I came across Tanga while looking for cyber Monday deals. I looked around and saw the merchandise and the prices and decided to shop. Now Tanga is the first place that I go
When I want to buy something, and the shipping even during the holiday season is fast.
Most of the things I purchase are delivered in less than a week.

Date of experience: December 12, 2015
Michigan
1 review
0 helpful votes
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Great service
December 12, 2015

Easy to order, received my order on time and all in great shape. Will order again from again.

Date of experience: December 12, 2015

From the business

Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.


tanga.com
Founded in 2006
Chandler, AZ, United States