The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
Placed an order with tanga. They canceled my order stating it was an fraud problem. When clearly as the card holder i know where live and my address. Thus they i had to dispute the problem with my credit card company and my great grand Neice never got here late christmas present had to goto another company will never shop with them again
Good place for lingerie and electronics and second hand Apple products
A lot of great deals there - highly recommend! Not 5 yet because couple of deals ostensibly looked great until selecting larger size (ex. Dog bed). Sometimes not enough info about product or shipping provided. Back orders are not communicated property. Otherwise, I'm very happy!
Unlike other apps and sites, Tanga consistently gets me excellent QUALITY products. I've had issues with other online retailers having great deals on what seems like decent quality products only to find out the products are trash. Tanga I applaud for having quality merch consistently (4/5 orders).
Everytime I order something from Tanga, I am impressed--first by their low prices, secondly by the speed of shipping. Have never had to return a product, but I'm sure it would be flawless.
I've placed three orders so far with Tanga. I purchased a refurbished Apple iMac, two refurbished iPad mini's and water bottles. In each case the products shipped promptly, arrived earlier or on the day promised and met the description perfectly. It's nice dealing with a company that makes it easy to deal with them and delivers what they promise. I highly recommend Tanga!
I love shopping at Tanga. The prices are right for my budget. Their product quality is great. Too. Please keep the sales coming!
Jackie Wilson
Lima, Ohio
When I first came to Tanga I felt that there had to be a catch. Great deals like this just never seem to be true. But every experience I've had here have been great.
I have ordered TV antenna and long johns and small collaspseable baskets. I have been pleased with all.
I like the site a lot but the earmuffs I got were chincie and the plastic band broke on the first pair. They certainly weren't like a pair of 180's
I purchased a refurbished laptop for my son, it is great. He's 11 and everything was easy for him to connect on his own. Delivery was quick and product was not damaged.
I received my thermal underwear very quickly. They are very comfy and warm. Great service.
Still waiting for the infuser water bottle.
Always respond if you request info. Prices & people are really good
At first I was just buying on this site for fun, but then I started joining the membership. I just wish they didn't send so much emails.
They e mail alerts keep me notified where my purchases are & when to expect them.
Hi! I found a great price on a smartphone, and it was delivered a lot faster than they initially quoted. However, I also received another package from them that I did not order. When I tried to contact them about it, I got an impersonal email back that gave general info concerning their return policy, like no one actually read my email.
My product price was good. Shipping was fast. The product was good, but the colors weren't as shown. Disappointed because I emailed the company and haven't heard back yet, and they state that they respond within 48 hours. It's been 4 days now. This was my first experience with tanga.
My entire experience with Tanga has exceeded my expectations!
Ordered two leather belts one black one brown when they came they were both the same reversable black on one side brown on the other both felt and looked like cheap plastic. You get what you pay for only paid $10.00 a piece learned my lesson if you want some nice you need to pay for it
Just received what was suppose to b a vinyl tote instead I got a piece of luggage tote
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
Hi Pamela - I will send you private message to get your contact info to send return information. The purses we sell are MKF Collection and sometimes get confused with Michael Kors. This was not sold as a Michael Kors bag.
We will gladly take the item back since you are unhappy with the purchase though:)
We really hope you'll give us another shot!