TangaReviews 968

First order I placed was screwed up from beginning to end. Tracking for all 8 items purchased were all messed up. Claimed to have sent 3 items in one package, however only one was delivered. It was delivered in a bag only big enough to fit that one item... so how they thought they sent 3 items in a bag that barely fit the one they actually delivered is beyond me. After waiting 9 days to hear from someone, I did get a refund, but the trouble and lack of ability to properly ship and communicate were deplorable. Never offered to resend items I ordered that mysteriously disappeared... i. e. NEVER SHIPPED, but tried to pass it off like they did, I just got a, "sorry, items have been misplaced. Refunding card" It's not as if they were out of stock because they are still available for purchase a month later. Needless to say, first and last purchase with this horribly lacking company. The items I actually received, in NOT a timely manner, were sub par, cheap dollar store leftovers anyway, so it's not like I'll be missing out on great products. Not only will I not refer friends, I will warn them to steer clear.

Tanga made their return process a 100% hassle; forcing me to return a computer I bought through them to their third-party retailer in CANADA they are in AZ. This is mentioned no where on their site. It simply says, returns accepted. Since returning the item, Tanga has gone silent forcing me to file a dispute with my credit card co to recover the refund. They have since told my credit card co the item was NEVER returned despite the return tracking proof and email acknowledgement of the return received back. This is a shady company that is making false statements to avoid a refund, I am sure because the return shipping on a 22lb computer from CA to CANADA cost more than the item. The dispute is ongoing. I have plenty of proof to combat their attempted fraud and theft, but buys beware. This is a HORRIBLE company. I will ensure that consumers know of their deceptive practices and are not harmed the way I have been. Sad thing was I was an avid VIP tanga customer. NO MORE.

Awesome buying experience. Quality products at lower prices.

I ordered 4 pair of boots as Christmas gifts. I received an e mail stating that they oversold the boots and could only send 1 pair. So as I waited for delivery on that 1 pair, I purchased other Christmas presents in place of the 3 pair that Tanga couldn't sell me. I never received a credit for those 3 pair of boots, and within a week or so of receiving the e mail, I had 4 pair of boots delivered to my door. So now I have double Christmas s presents. Due to the fact that it was their fault that I needed to return the boots, they issued me a return label several weeks later. Being a first time customer, I didn't realize their extremely quick turnaround time for returns. And of course, their return policy requirements were not included with the return label. It took me more than the required amount of time to return the boots due to it being such a busy time of year, so after several phone calls and complaints, they have the boots AND my money! I have not received any e mails or phone class from this company, so my next complaint will be to the BBB. Beware of this company, they don't like to refund your money!

I ordered two lighted dog collars. I thought I ordered two small collars (I could very well have fat finger the order in my zeal to get such an awesome deal); I received one small and one medium but that is not a deal breaker for me - I will make it work. Tanga processed and delivered my order super fast and so inexpensively that I am thrilled and a bit in awe that they were able to provide such a nice product at such a low cost. The collars are really cool, appear to be very well made and are easy to operate. My dogs are going to be easily visible and quite styling on our night walks. Thank you! I will definitely recommend Tanga to my friends.

I have ordered from Tanga 4 times. On two of these occasions, I ordered multiple quantities of an item. When the package was delivered - instead of the multiple quantity, there was only a single item in the package. Emails were sent to discuss the issue. The response from Tanga was "your order was delivered". They didn't understand. The first time it happened, I was finally granted a refund. Problem solved and I was a satisfied customer. Now it has happened a 2nd time and I have yet to receive a response to my "problem with my order" emails... neither of them. I do not enjoy just giving my hard earned money away to ANY company and not receiving what was ordered. As much as I have enjoyed the products that I HAVE received, I unfortunately will not be ordering from Tanga again.
Also, packing slips are not included in the mailings, so there is no proof that the items were/weren't packed. It's more like a he said/she said circumstance. Bad Bad BAD!
Had I thought about it I would have taken pictures for this review - but sadly I'm not typing this at home.
-Traci