The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
I have been purchasing great bargains from Tanga for several years. I have never been disappointed in the quality of the products or the ease of using their website. Shipping and quickness of delivery are another plus.
I have purchased a variety of items from clothing to home items and the descriptions are accurate and its fast and easy to purchase. Very positive experiences.
I ordered the fleece lined leggings for my daughter. They arrived within a few days and they are really nice. I was very happy with the quality, so much that I kept 2 pairs for myself. I sent her the other ones, if she's happy with them I will order more.
Took my order and then cancelled it. Extremely poor customer service, no response and seems like a shady operation. Hope they shut down their spam marketplace.
Products still shows it's available on their website. Shameless people, not sure what they get out of wasting peoples time.
The reason for the cancellation was not listed as well, and just get an email 5 days after order placement that it has been cancelled. Amazon is the way to go for everyone. Yes it monopolizes they market, but they customer service in unbeatable.
They jerks don't even have a customer service number. Time to close shop.
A little slow on delivery of products, but I'll take the discounted pricing over slow delivery time all the way to the bank.
Prices are good an haven't had anything go wrong with anything i have bought yet. I have bought lots of stuff from tanga. Do love the trash bags too.
This site is so easy to use. The products are awesome. The prices are reasonable. I love using this site and have bought from it many times.
Overall I am pleased with the products. However, some items take too long to arrive. For example, I am still waiting for an item I ordered on December 27,2016.
In fact, that shipment info is in Chinese, which I do not speak or read. When I track the order, no delivery info is available.
Also waiting for another product with similar thing - no info available. Very disappointed and will be very careful when ordering in the future.
I always find good deals on good products! I have recently ordered Oil of Olay products at a great price. I highly recommend checking out Tanga!
Everything I have bought through Tanga so far has been great, I have had no issues and the items always arrive on time.
I ordered socks. They were perfect. Perfect fiber, perfect fit, perfect design. They were delivered promptly.
What remains to be said?
I purchase the three night gowns and I ordered a size larger than I usually buy. They cane and must have been 2 sizes smaller. I will not send them back, I don't think it would be worth the trouble. They were very thin. They were pretty to look at but that is all. slow to arrive.
I've ordered multiple times from Tanga. Items always arrive as described. Tanga offers great prices on a variety of merchandise. Shipping is usually quick with a notification of shipment. Tanga also responds quickly if you have questions. I will certainly order again.
I've used Tanga three times now. Ranging from a coffee pot, Lightening Charge Cords and underwear. Everything has arrived as advertised. Nice play to shop. Love the App.
Ad for item did not state "dry clean only". Also, zips from left side instead of right. It's supposed to be for men.
I have recently found Tanga, I have made many purchases, and they have been very good products. Some I haven't had a chance to use, as I have just received them in the mail. I plan to be a regular customer.
I ordered an item that did not work. So far, I'm not thrilled with the return process. We'll see if Tanga replies to my email in a prompt fashion. Once they do, I'll update this review. Not terrifically happy that the Morphie Juice Pack I ordered doesn't work at all, but if the return process is decent, I'll recommend. If not, well, you can read about it either way.
I look forward to the Tanga emails. There's always so many good deals and a wide range of stuff too. The check out is fast and easy and the items ship fast. I think Tanga is awesome!
When you have a issue they respond very quickly great company to deal with. I would recommend to family and friends.
Purchased comforters, sheets, socks, underwear for the spouse. Happy with the prices, quality and deliver
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.