Tanga Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
My first few orders were error-free. All orders take a bit of time to arrive (at least 1 week), but at least they actually delivered what I ordered in the shape/quality that I expected. However, my last two orders have been very frustrating. The package that was delivered today had an item that was the completely wrong item than what I ordered (I ordered a laptop mouse, they delivered a phone charger!). What made it particularly unacceptable is that the order form was included in the package box and the item that I ordered was correctly listed on the order form! If whoever packaged the item/ did quality control would have simply taken the 2 seconds to match the order form to the item in the box, they would have quickly and easily identified this mistake. So the item that I ordered on 1/21 and that wasn't even delivered until today - 1/31 - now won't even come to me until probably mid-February. Very frustrating and frankly, unacceptable. Quickly losing patience and interest in ordering from Tanga going forward.
You do not provide service after the sale. Wrong items were sent. The efforts I have made to resolve this issue have been answered by an automated response source. The number given for texting is not a phone line allowing conversation with a sales representative.
Orders come in very timely manner like most thing s but hard to see good in pics so out of 3 things I like 2 and not the 3rd
I have been very pleased with the deals I got at Tanga. Yes, pleased with the bargains. Etc, etc, etc.
I have been purchasing from Tanga for years. They are very fast, reliable, and have great customer service. They offer many items at discounted prices. They are one of my first go-to places when searching for gifts or needs. Highly recommend.
We've bought many items from Tanga, all of high quality and low cost. They send occasional useful gifts as well. One of the few email lists I enjoy being on.
I have bought several items from Tanga. All of them have been great. Even when I had to return an item it was easy, and hassle free
I did not receive what I ordered. I have sent an email and have been told it will take a couple days for a response. My order was Valentine's gifts, so I probably won't have it resolved in time. Bummer.
Easy to shop website, friendly pricing, some free shipping that get to me in less then 1 week. Quality of products have been good.
From finding things through the daily added deals or through a search for something specific, Tanga is great. Receive quality products at rock bottom prices, fast shipping as well! I'm addicted!
I've bought many items through Tanga. Excellent service! I had to return 1 item, did not fit. Everything went through very easily. The other items I've loved. Will keep shopping through Tanga. Recommend to all my friends.
A great company that delivers great deals on great products and extremely fast turnaround time. Company lacks in the communications field, unable to touch base on any order difficulties. Been waiting on a particular order issue for over a month, and already have returned the item using supplied RMA procedures.
When I placed an order, they gave me a window of expected delivery. It is 9 days later; they have changed the delivery window to several days later, and my item still shows "Processing: These items have not been packaged yet" In all their advertising they make a big deal about
"THANK YOU FOR SUPPORTING A SMALL COMPANY
As always we would like to thank you for your support. We are a small team here at Tanga and we wouldn't be around without your continued support."
Um, yeah, about that...
Easy to deal with and most products are priced low compared to others. Depending on your settings, emails come very frequently and are very repetitive.
I got what I expected! Now I know that the product descriptions are accurate and truthful and I feel easier about making future purchases.
Great stuff, love to shop here! Buy at least one thing a week or so! Thanks for everything!
KRW
01/2017
I am recently new to tanga. So far so good. I have ordered 4 products so far and i plan on ordering more.
Good deals but sometimes it takes forever to receive the things that you order. There some way to let people know that its going to be a long time coming
This Company is a smaller business that deals with their customers in a special way that makes them want to continue to order from them. They are polite and courteous in all ways.
Everything I have ordered from Tanga has been a great price and has had very fast FREE shipping! I have recommended them to several of my friends!
From the business
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members