TallMenShoes.com

I ordered 4 shoes from Canada (Montreal), and received them on 11/09.
Shoes prices were $201, and shipping costs (1 week delivery) were about $51, so I total paid $262. However, the UPS delivery man is asking to pay additional $56 for additional delivery costs, not for tax. Such additional costs were not explained when I order the products at all. So, I called to customer service and the staff said that it may be canada taxes extra. But, the UPS guy said there is no tax, but just for their delivery costs.

I am quite satisfied with the products and quality of shoes, but heavy delivery costs, especially from Canada, must be improved. I often order products from USA via amazon.com even at minimum costs (sometimes free costs delivery for orders over $100).

I ordered 2 pairs of shoes to find they didn't fit. I based my size selection on a previous purchase, however these were a different label.

This lack of standardization makes size issues inevitable with customers.

This behooves the question of how fair is their returns policy.

They advised to send them back and they would be replaced. I did this, months passed and the returns did not arrive.

Via email, they have continually maintained that they would send them but were very busy with coronavirus related issues.

I put up another review recently and received communication from others who had the same problem. One individual had experience with them as a contractor in LA and advised that they were in exit scam mode, filling as many orders as possible with shoddy product and not fulfilling their returns obligations.

Do not buy from them and especially do not believe those phony good reviews.

If there was an option to leave no stars at all, I would've done it!
They don't send their items and when you call asking for a replacement and/or a refund, they send you an insurance (THEIR insurance) papers and ask you to print it out, fill it out, sign it AND send it back to them so they can claim money from their insurer, I think it's a fake business online made to rip people off, the interactions i got with their "customer service" were a nightmare, they stole $80+ from me, given the choice in the U. S and around the world, I do not think nor recommend anyone to order anything from them, they're just a group of petty thieves doing their best to collect as much money as they can from people!

This company is a fraud. I ordered a size 13 and they sent me a size 11 and do not collect returns. Now, I have to give the shoes out for free.

This company is the literal definition of a joke. I ordered a pair of shoes for a wedding, when I received the shoes they were in terrible condition and the box was all torn up. I placed a request to have the full amount refunded to me and that shoe was $49 with free shipping. This company thinks they can pull fast ones over on people and only refund them partial credit for orders, they offered me $28 for a refund! Are you kidding me, customer service is extremely rude, and quite disgusting to even talk with. This company doesn't care about their customers, all they care about is money. They say it's Hassel Free Returns and that is almost a bigger joke then the customer service representative I talked to. What sad too is this company missed out on a bridal party of 20 purchasing shoes from them. What a shame. I will be contacting the better business bureau and filling a formal complaint as well. This is no way for a company to treat a customer. Tall men shoes is a joke, don't waste your time.

I was charged $22 for returning a pair of shoes that I just tried and returned (never wear even once).
What a rip-off return charge! Beware of their ripoff return service that they make money from...