Jordan J.

This company is the literal definition of a joke. I ordered a pair of shoes for a wedding, when I received the shoes they were in terrible condition and the box was all torn up. I placed a request to have the full amount refunded to me and that shoe was $49 with free shipping. This company thinks they can pull fast ones over on people and only refund them partial credit for orders, they offered me $28 for a refund! Are you kidding me, customer service is extremely rude, and quite disgusting to even talk with. This company doesn't care about their customers, all they care about is money. They say it's Hassel Free Returns and that is almost a bigger joke then the customer service representative I talked to. What sad too is this company missed out on a bridal party of 20 purchasing shoes from them. What a shame. I will be contacting the better business bureau and filling a formal complaint as well. This is no way for a company to treat a customer. Tall men shoes is a joke, don't waste your time.