The worst app you could possibly use. I can't even track my order after ordering as I guest. And no hotline neither.
They charged me three times and no one care at all this the worst service you can see in your life try many times to call with no response
I always have problems with my order, always sending to wrong location. Very bad service. Will never use it again.
I think you should hire a rider better than what you have... too lazy and knows nothing
So much disappointed
The worst service and rudest customer representatives. Thieves and liars. Talabat Egypt is even worse. Avoid at all cost.
Pakistan guy from pharmacy delivery today very stupid and $#*!ing off silly come my home and fight with me
My order was cancelled in last moment and I had guest in my office they put me in a very bad situation and gave me a voucher of 30dh
Not everyone is in need of money
This is not acceptable
Order is either not received and they give u invalid inactive voucher or your order comes with missing items.
It's a waste of time and money.
They cancelled my order so many time also when I contacted them they lied, they told that I did not pick up my phone, they push people to register on talabat PRO by cancelling their orders
Confirmed order and rider said on the way! Cancelled order after waiting for an 1hr. Money sent back to account and gave 30 voucher!? Ridiculous
Most of the time I am receiving my food late and sometimes cold, now I am waiting for more than one hour for my order which suppose I will receive it from Pizza Hut in 45 minutes
Order was late, 1,30 hour after order has been placed driver calls asking me for the address even though it's there, clearly written on the app. He is telling me to call Talabat and change my address and I didn't understood what was going on. I've contacted Talabat through a chat(since you cannot actually call them) and after checking agent is saying there is a road closure and the driver can't come, it's to far. They said also someome from Talabat will call me in 7-10 minutes to resolve this(which later happened but after half an hour). There was no road closure as I checked every possible very accurate and always updated map.
Second chat with them, they connected me to the restaurant from which we ordered the food, who was saying that the driver is not assigned yet (2 hours after an actual order placement), although the driver already called me half an hour earlier to ask me for the address. No sorry, no explanation, nothing, very rude and unprofessional as well.
After that I get a call from Talabat saying sorry and how driver had an accident and couldn't come.
4 different stories from 4 different persons. Spent 1,30 hour of my time at 1 in the morning trying to solve the mystery of my food, instead of them calling me on time(even if there are any problems) and notifying me about the order that I paid for and that as a consumer have the right to know. If I haven't started chat in the first place, probably I would wait for my food until the morning and still not get it. Super unprofessional, with bad attitude and giving totally unreliable and misleading information to the customers who are paying for their services. Deleted the app and I would not recommend it to anyone in this world.
I would like to share my experience with TALABAT.
On July 2022 I ordered food through talabat It take 4 hours and in that time the food has not arrived, the worse thing i contacted talabat customer service and they sayinh nicely politely with alot of sugar coating that the food will be delivered soon, but here is interesting an agent name sufyan he said the food is should be around me because he has called the restaurant but when i call the restaurant they said they didnt recieve the order, in conclusion ALL THE CUSTOMER SERVICE DIDNT CHECK AT ALL. Such a poor customer service and pathetic, second thing there is lady who called and ask what I want, oh come on where is your face as customer service, after what you have done still asking what I want ridiculous and they gave me 7 QAR compensation AND they cancel my order LOL. Well I don't need the DUMB VOUCHER. PATHETIC CUSTOMER SERVICE
You steal my money & not refunding since two months you are wasting my time you thief people I never seen in my whole experience
Latency in delivering
They take money and don't deliver
Support team zero professionalism
Most of the delivery guys have zero experience
My latest experience with Talabat.com/Bahrain was very disappointing and unpleasant. I ordered from Texas Chicken and paid with my credit card which was a big mistake, when the order arrived the driver contacted me using talabat chat (in their app) he wrote one sentence, sir order is outside so I replied OK and I went to get my order but I didn't see the driver outside, I waited for 10 minutes and looked at my phone to my surprise the order was canceled, I contacted talabat customer service through the Live chat which was the only option to contact them and the agent apologized then he assured me that a refund will be issued within 30 minutes but I didn't receive any, the next day I contacted talabat again 4 more times but they changed thier story now they said because I didn't answer my phone the order was canceled and it is thier policy not to give me a refund, I tried to explain that no one called me on my phone, I just received one chat message but they keep lying and telling me that the driver called and the restaurant called but no one did, now they refuse to give me a refund.
Thats the worst company in term of timing, professionalism, customer care, everything is bad in this company
Change all the staff! Not helpful at all. Just wait, wait and wait again. Promise for delivery but nothing.
Very Bad Service, no Quality Control on Order items, the Level of service is very low
I missed one item in Order and they mentioned it is not missed I'm sure it is missed.
Always the delivery say talabat sent to restaurant rong locution
Always food comes cold
Never order again
Overview
Talabat has a rating of 1.4 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Talabat most frequently mention customer service, live chat and many times. Talabat ranks 318th among Restaurants sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members