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Women's swimsuits in sizes 4 & up. We make shopping for swimwear as fun as being in one. Save at swimsuitsforall today!
The company has garnered a predominantly negative reputation, with customers frequently citing poor customer service and significant issues with order fulfillment, including delays and unresponsive support. Many reviews highlight frustrations related to returns and exchanges, often exacerbated by unexpected fees and misleading membership charges. While a few customers noted satisfactory product quality, the overwhelming sentiment reflects dissatisfaction with the overall shopping experience, leading to claims of deceptive practices. This feedback suggests a critical need for the company to enhance its customer service protocols and clarify its return policies to rebuild trust and improve customer satisfaction.
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DO NOT ORDER FROM THIS COMPANY! I am experiencing issues trying to get someone from customer service to respond back after providing proof that joining enabled free shipping on this order. I luckily took a screenshot and the offer was for "signing up" to create an account and a few seconds later the email stated that my total was adjusted, but it was not adjusted for the shipping. I order 95% of everything online & this company is awful customer service. The email this morning "VINCENT" from customer service stated it was meant for NEXT order, but I responded with the screen shots and copy of the email stating the final bill would be adjusted, but now "crickets" I recommend NOT ORDERING FROM THIS COMPANY as they also have this wheel you spin for a discount and the code is not supplied. Another issue, I had to go to CHAT to get that code and when you read the fine print, you are actually joining a membership for 19.95 per month unless you cancel. I tried the customer service 2X and could not get to a human. These are shady business practices, order ANYWHERE ELSE in a company that has transparency and not under handed tactics.
The swim suit wasn't even close to fitting even though I followed the company measurement recommendation. I returned the suit which cost $17.98 for shipping for a $64.40 swimsuit. The shipping was standard 5-7 business days. Customer service tried to exchange for a size 2X larger. I had ordered 2 sizes larger. Poor quality swim suit.
This incredibly inept company doesn't know the first thing about shipping orders. You question and they read the same stupid useless script. Orders most often are not shipped items back ordered for months. I have been in customer service businesses my entire life. Never, have I ever experienced the blatant stupidity of this joke of an organization. AVOID THIS COMPANY LIKE THE PLAGUE
Gift Certificate NOT HONORED.
Swimsuits for all Stole money,,,They have NOT HONORED my Gift Certificate (the certificate itself says it does not expire). I wrote on MAY 24th. 5 different customer service agents told me that it had to be "reactivated"...? WHY was it inactivated? I had to wait 3-7 days for it to be "reactivated" - 5 TIMES! Each of these times I reached out to a different customer service agent and then waited the prescribed time. I tried to purchase 20 or 30 times. I am disgusted. This is stealing. I will seek recourse. Wasted time. Money, frustration. Despicable.
Hello Suzanne,
We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your email, your address, and the gift certificate number and pin. We will be glad to further assist you.
Sincerely,
Swimsuitsforall Customer Care
The swimwear is terrible... cheap quality, and the built in cups are the same size for every swimsuit regardless of size (size 2 gets the same cups as a 22). Just TERRIBLE, cheap crap. And what's worse-- you lose about $50 in the return process, which makes no sense! DO NOT ORDER! Just a scam!
Bought suit and it had pulls all over it. It had apparently been used. I send an mail to the company and never heard back from.
A month later I start getting 17.99 monthly charge on my credit card. It said swimsuits for all club.
I never joined a club and this was a ridiculous charge. I couldn't get hold of them so I contacted my credit card company. Since I didn't find or see the charge until the 3rd month only 2 months was taken off my card.if you buy something from them beware and pay attention to the charges.
I don't know what is going on at this company but something changed. I bought from them in the past and didn't have a problem.
Hello Lise. The Member Rewards Program is an optional offer at the end of the order, requiring your consent with email and card information to sign up. If you do sign up and no longer wish to be in the club, you can cancel at anytime at 1-877-526-6396 or email CustomerService@FullBeautyMemberRewards.com.
We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your email, your billing zip code and a brief description of the issue. We will be glad to further assist you.
Sincerely,
Swimsuitsforall Customer Care
Don't purchase from this website. It is a scam. I wanted to swap a swimsuit out because their sizing descriptions are way off. The website said if I agreed to a gift card instead of a refund they would give me an "instant" credit so I selected that option so I could use that credit to order the replacement swimsuits in a smaller size. When I got no instant credit I called customer service & they told me sorry the credit was not instant but no worries, I could go ahead & make my replacement purchase & they would convert my gift card to a credit card credit once the gift card was issued. Once the gift card was issued I called to get it converted to a credit & they told me there would be a $10 fee to do that. This website is a total scam & you should avoid them at all costs as their #1 goal is not to sell but to lie & cheat their customers out of money.
Ordered a chlorine resistant top and leggings...No confirmation came...I went back to site and order had disappeared...I call next day and no order to be seen...I asked what to do and got a bunch of run around...(meanwhile $114.93 was taken from account)! I was given a fake number for Global Beauty E, their sister international company...it called a pharmaceutical company in Canada(I tried it many times and looked it up)...I was given another number and they answered Something else, but affiliated...saw no order...So ya so far Im out $114.93...
Hello Dee,
We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your email, and your address. We will be glad to further assist you.
Sincerely,
Swimsuitsforall Customer Care
I just recieved my chlorine resistant leggings and chlorine resistant tunic...The colors are beautiful on the tunic,I ordered a size 8, and actually bought a smaller size than usual...It fits pretty big, but i can use it for a dress (so tunic fits bigger than your usual size likely)...The leggings seem to fit a bit smaller than all my other leggings, and i got a size 10, so leggings may fit you a bit smaller than usual...They have a really pretty color strip on the side of them...Colors on both garments are really striking and pretty! It looks to be good quality stuff! The shipping sucks! It took forever,and it never updated from epostglobal to Canada Post, which worried me...I contacted Epostglobal LLC and got a really nice lady who looked into things for me, and it seemed someone at that Epostglobal shipping forgot to enter some info to Canada post, so when it was submitted,then it showed it was moving thru the system...Im happy with my purchase, but i wont know how chlorine resistant it all is until i use it a bit...I will say its really pretty stuff! I would consider sending tunic back and get a smaller one, but I think it be a hassle with post etc..
Poor customer service, poor quality, way too expensive for so-so merchandise, sizing is way off on everything and they have made exchanges/returns as difficult as possible. I have tried this company on and off for a few years expecting different results. I'm certainly not going to waste any more time or money on this dysfunctional outfit.
Order placed 3 days ago, confirmation said shipping may take up to 7 days. Today sone lame email about technology upgrades, may take up to 7 days to ship. Not having a good feeling about this company.
I did not even receive a swimsuit. It was a skirt of some sort made of polyester that would have been 5 sizes larger than what i would even order. The material seemed to have been washed numerous times. I would not recommend this company to anyone.
From the company after I ordered.
Thank you for your order
Hi
Keep an eye on your email! We're currently processing your recent order and will let you know when your package is shipping. You can access the status of your order at any time through swimsuitsforall.com.
See your order details below and thank you for shopping with us!
Sincerely,
Swimsuits for All® Customer Care Team
VIEW ORDER STATUS
You've qualified for
FREE SHIPPING on this order
CLICK HERE
Order Number: *******1209
Hello Michael,
We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your order number, and your billing address. We will be glad to further assist you.
Sincerely,
Swimsuitsforall Customer Care
Bought 2 items for $102 (incl $16 Shipping) - it didn't fit so returned for $72 (charged $10+ in fees).
Then they signed me up for 'membership' at $16.95/per MONTH on my credit card without me knowing.
Husband finally caught on.
NEVER DEAL WITH THESE PEOPLE.
They get 1 star because can't give zero.
This company is very deceptive. After my order, I started being billed $16.95 a month. Their is no explanation for this if you go into your account. After some research, I find that is is some sort of rewards program, but no information about rewards you have earned. You might think you are getting a sale on a swimsuit, but after these ongoing charges, you pay much more for your swimsuit than you would anywhere else. My advice is to never purchase from swimsuits for all.
Hello Shirley. The Member Rewards Program is an optional offer at the end of the order, requiring your consent with email and card information to sign up. If you do sign up and no longer wish to be in the club, you can cancel at anytime at 1-877-526-6396 or email CustomerService@FullBeautyMemberRewards.com.
Sincerely,
Alexis
S4a Customer Service
This company is the worst one to deal with with returns. I ordered several suits in hopes of finding one that I liked although the quality and styles were nice the fit just wasn't right so I sent them back. I had to pay quite a hefty shipping cost for a few lightweight swimsuits. But I figured it was better than keeping something I didn't want. I had requested on the paperwork to credit my visa card that I had used for the purchase. After several months, I called them to check on my credit. They informed me that they had sent me a letter with a credit to their company not to my credit card which I had requested. They also informed me because it had been over 90 days that they could not credit my visa account. I also could see the credit that I had but I could not redeem it because I didn't have the letter that they said they had sent me. I went clear to the top of the management system with this, and they all said the same thing in my way of thinking, this is what they do in order to keep people from getting their money back. I'll know better next time but I'm hoping this review will help others do not make the same mistake. I did in ordering from Swimsuits for All.
*DO NOT BUY FROM THIS COMPANY *! I ordered a bathing suit for 118.00 back in June. I called over and over they said it was on back order. In September I called again. They said I should be receiving it soon. I said I do not want it anymore summer is over! They said they can't give me a refund, I said well can't I receive at least a credit for some percentage off because I'm going to pay full price for a bathing suit I can't use?! Lol
Now here we are in October. They said they mailed it. Still haven't received it and will NOT give me a refund. I will be blasting this all over. This is not right!
Hello Kerryann,
We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your order number, and your billing address. We will be glad to further assist you.
Sincerely,
Swimsuitsforall Customer Care
This company is full of scammers and no customer service. They took my money and 24 hour shipping fee...and Never shipped my suits. I called for a refund or the merchandise and they refused. Do not use this site...its a rip off.
I purchased 2 swim suits from this company. They did not deliver my items.
When I called several times they said its on the way.
Then I called again and again.
I spoke with Customer Service Amy and she are very uphelpful. I just want my 2 swimsuits or a refund.
They refused both
Do not do business with these scammers.
Stay FAR AWAY!
I paid $52 for a swim top. It didn't fit so i returned it. They gave me a gift card for $38 and i called and said I didn't want a gift card. So they refunded me and charged $10 to do that so i got $27. Horrible. NEVER ordering from this scam company again. Overpriced anyway.
I ordered a swimsuit, they sent me a pair of pants. They allow me to return the pants but don't credit me shipping charges - and I don't get the swimsuit I ordered! Stay away.
Hello Corinne,
We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your order number, and your billing address. We will be glad to further assist you.
Sincerely,
Swimsuitsforall Customer Care
I entered a promo code for free shipping which did not work (still charged me shipping). Several months later I noticed a fee of $16.95 for 2 months. Apparently entering the promo code signed me up for a monthly rewards club ( I am paying for points?!?!?!?). The only way to receive free shipping is to request reimbursement which there was nothing defining the rules. I will never buy anything from this company again. As a note- I kept a swimsuit that did not fit due to the charges to return where ridiculous.
Hello Stephanie. The Member Rewards Program is an optional offer at the end of the order, requiring your consent with email and card information to sign up. If you do sign up and no longer wish to be in the club, you can cancel at anytime at 1-877-526-6396 or email CustomerService@FullBeautyMemberRewards.com.
I've been a loyal customer for many years but after this last order and speaking to 3 different customer service representatives, l am definitely taking my business elsewhere. First off, why do companies not hire English speaking people. I had difficulty understanding all 3 customer service representatives. The quality of their merchandise has drastically gone downhill. And their shipping fees, return fees, and processing fees are substantially high. Even if l exchange items for a gift card, l am not getting reimbursed for the substantial delivery fee which l had to pay plus when l use the gift card to reorder more merchandise, l am going to incur another substantial delivery fee. If l just return the merchandise for credit to my original payment, not only do they deduct what delivery fee l paid, but they are also charging me an additional $10.99 processing fee which totals to almost $30. Don't let their substantial sales of 40%-50% off and 50% off an item entice you because in the end, you'll still be paying full price. Trust me.
Answer: Same thing happened to me! If you used their return shipping labels, they will charge you at least $10 for shipping before they credit your card. I thought the return shipping was free since they charged me $20 to ship the first time! Total scam! Never do business with these yahoos!
Answer: You have to take it up with your credit card company to get refund for the rip off. I ordered my suit 4 weeks ago and have not received it. I will be taking it up with the credit card that I used to purchase the suit. You cannot be charged for something you did not receive.
Answer: 4 weeks for me! Grrrrr I have not received responses to my email inquiries. I counted on this suit to take on a vacation. If you read the reviews you see that they are terrible. I wish I had read the reviews before I ordered.
Answer: Send a PRINTED LETTER WITH BLUE INK SIGNATURE, send SIGNATURE REQUIRED VIA UPS OR POST OFFICE to the corporate address on web site. THIS STARTS A LEGAL FILE! Emails do not! Just give facts, order date, items ordered, customer service conversations (or lack of) and then circumstance. Leave out emotional stuff. Ok to state frustration. Make at least 3 copies of your letter for legal file. Make sure all your contact info is included, except email. Request all responses by mail. Good luck
Dear Theresa,
We're truly sorry to hear about your recent experience with Swimsuitsforall. We'd appreciate the opportunity to make things right. Please email us at social.media@fbbrands.com with your full name, the email associated with your account, your billing ZIP code, and a brief description of the issue. Our team will be happy to assist you further.
Sincerely,
Swimsuitsforall Customer Care