Swimsuits For All Questions & Answers

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Here’s what consumers have asked with answers from Swimsuits For All staff and previous consumers.

4 questions answered
25% answered in 1 day
Question:

Hi, i returned two orders, paid for shipping and expected to get a credit on my credit card. i received two email with ecards. what can be done?

Answer:

Same thing happened to me! If you used their return shipping labels, they will charge you at least $10 for shipping before they credit your card. I thought the return shipping was free since they charged me $20 to ship the first time! Total scam! Never do business with these yahoos!

By Julie D.
Question:

How long does it take to get your order it's been over six weeks?

Answer:

4 weeks for me! Grrrrr I have not received responses to my email inquiries. I counted on this suit to take on a vacation. If you read the reviews you see that they are terrible. I wish I had read the reviews before I ordered.

By Mary L.
Question:

How do i cancel orders that have not be shipped but has been charged to my credit card?

Answer:

You have to take it up with your credit card company to get refund for the rip off. I ordered my suit 4 weeks ago and have not received it. I will be taking it up with the credit card that I used to purchase the suit. You cannot be charged for something you did not receive.

By Mary L.
Question:

Hi my order has simply not shown up and i have contacted "swimsuits for all" three times on line and they are not answering my questions.. i either get a generic reply which is not giving me an answer, or no reply at all. what can i do to get an answer??

Answer:

Send a PRINTED LETTER WITH BLUE INK SIGNATURE, send SIGNATURE REQUIRED VIA UPS OR POST OFFICE to the corporate address on web site. THIS STARTS A LEGAL FILE! Emails do not! Just give facts, order date, items ordered, customer service conversations (or lack of) and then circumstance. Leave out emotional stuff. Ok to state frustration. Make at least 3 copies of your letter for legal file. Make sure all your contact info is included, except email. Request all responses by mail. Good luck

By Julie D.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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