SwimOutlet.com

I bought myself a pair of Keen sandals for Christmas-on sale. It was too cold to use them at the time, so a few months later I put them on and went for a walk. After a few blocks one shoe started sqeaking loudly. I check the laces, bottoms and adjusted but they still SQUEAKED LOUDLY and were DEFECTIVE. When I call customer service they didnt offer to exchange them, except a return, repair then or give me store credit. They said because they'd been worn they couldn't resell themWHAT? They are Defective?!? Their only offer was 20% off my next purchace. NO THANK YOU, I won't be coming back!

Love your products they are well made and they last. Super fast shipping. My order was shipped
with 2 hrs. Great job.

I ordered our team suits for the first time using swimoutlet.com this season. For so many reasons I will never use swimoutlet.com again for our team suits. Just overall at every turn something went wrong. When this happened it would entail me calling them, which I came to dread. I burned up several of my lunches on the phone nothing was ever quick and easy.

A few of the notable issues were:
We were quoted a lower price when ordering our sizing kit. When we went to place our team order they increased the price by several dollars per suit. I later learned that I was supposed to get a quote emailed to me which they admit to not doing. This caused me to spend most of one day going back and forth with them on price huge waste of my time and all because I was not given a quote when ordering our sizing kit.
Our team order (nearly $1000 worth of suits) was incomplete (missing a few suits, but included suits we never ordered).
The team sales phone service was down for 2-3 days near the end of November which was frustrating
Not being fully refunded for the sizing kit once all the suits were returned. I counted and rechecked my return to make sure all were accounted for. They said I was one suit short.
Having to follow-up on returns because the status on swimoutlet.com said "waiting" when it had been delivered to them weeks ago
Every phone call to swimoutlet.com took a long time overall very clunky and inefficient. For example I had to give my card number three times because the "system timed out" or she was "on the wrong screen".

I would recommend if you are going to use swimoutlet.com for your team suits you have a lot of patience and a lot of free time.

I wear L/XL, tankini was supposed to be XL. Way small not just a little small, $4.99 to return it. Shop elsewhere for bathing suits.

Slow shipping and horrible customer service
This store is just horrible.
Buy your swim gear anywhere else, the swim outlet will only disappoint you

Swim caps are child sized so do not fit adults. Goggles I ordered do not fully adjust, so they leak and fog up.

I run a 30+ lifeguard staff and am always shopping for better swimsuits at a good price. Swim Outlet has a large inventory at excellent prices.

I've done tons of comparisons and pretty much could save the time. I always return to Swimoutlet. They make it easy.