Sweetwater

What a great company! Free shipping on every item and a support team member there all through the shipping process to ensure it all goes smoothly

With customer service and the follow up after the sale in nothing short of Amazing Christopher Finton Sales Engineer is definitely a valuable key to your company

I've bought 2 items from Sweetwater. A pair of Sony headphones and a Roland Mc101 groovebox. Actually 3 things, because first I bought a Elektron Model Cycles, tried it out, didnt like it at all, and then Sweetwater let me return it in exchange for the Roland. No questions or hassles. I am extremely impressed with the customer service. Mike Conyers, in particular. He actually called me to ask if I had received my headphones. And to ask if I was satisfied. Thats good customer service. These guys go above and beyond to ensure a good buying experience. I HIGHLY RECOMMEND BUYING YOUR MUSIC GEAR FROM THEM. I WONT BUY FROM ANYWHERE ELSE ONLINE. THEIR PRICES ARE FAIR, I KNOW THIS BECAUS R I RESEARCHED FOR A MONTH BEFORE BUYING. In my opinion, the things that sets Sweetwater apart from their competition (amazon, guitar center, zzzsound) SUPERIOR CUSTOMER SERVICE.

Sweetwater has been my go-to for drums and gear for years now. Excellent selection and top notch service! Their agents and engineers are extremely knowledgeable and the service is above and beyond. Their lead drum salesman/engineers are very personable and always reach out after making a purchase, no matter how big or small. Their prices can't be beat, their selection and inventory is seemingly endless, and they offer fair, low cost payment plans with 0% APR. If you're a professional and have a higher budget, they even have their own credit card for "big money" purchases. The shipping is always free, no matter how much you spend. I could go on and on about how great this establishment is, but I've made my point. Sweetwater is simply THE BEST! My most recent purchase was just last week (Sept 12), a 14x6.5" Tama Starclassic maple/birch snare and a DW boom stand. Jason, their lead drumming engineer/sales agent was incredibly helpful in getting me approved for their zero interest monthly payment plan. Text, phone calls, emails, fax, Morse code - you name it - he will accommodate you and get you hooked up with exactly what you need. My buddy who plays guitar for our band gets his gear from Sweetwater too and he has nothing but good things to say about their guitar specialist (forgive me for forgetting his name). I could order from another company that's closer to home and get things delivered within a day of purchase with free shipping but I'm loyal to my friends at Sweetwater. They have been crucial in my drumming ventures and always have my back to make sure I get what I need. Keeps me coming back for more! Customer for life right here!

I recently purchased the Audio-Technica ATH-M50x Closed-back Studio Monitoring Headphones from Sweetwater's website, and I must say, my experience has been outstanding! Not only are these headphones perfect for monitoring the band during our church services, but they have also exceeded my expectations for live monitoring during our livestream broadcasts.

First and foremost, the noise isolation on these headphones is exceptional. It allows me to focus on the audio mix without any distractions, ensuring a seamless sound experience. The sound quality is top-notch as well, delivering crystal-clear audio reproduction across a wide range of frequencies. I've been able to hear every detail of the music, which has greatly enhanced my ability to mix and fine-tune the sound.

One feature that I truly appreciate is the interchangeable cord. It's incredibly convenient and hassle-free to switch out the cord if needed. This flexibility not only provides peace of mind, knowing that a broken cord can be easily replaced at an affordable price, but it also extends the lifespan of the headphones, saving me from having to buy an entirely new pair.

I also want to mention the exceptional service I received from Sweetwater's technical support team. They were knowledgeable, responsive, and provided me with helpful guidance in selecting these headphones. The delivery process was smooth and efficient, ensuring that I received my order in a timely manner.

In comparison to older Audio-Technica headphone models, the ATH-M50x is a definite step up in terms of performance and overall quality. It has surpassed my expectations and has proven to be a worthy replacement for our previous headphones.

I highly recommend the Audio-Technica ATH-M50x headphones to anyone in need of reliable, high-quality headphones for live monitoring or studio work. With their exceptional noise isolation, impressive sound quality, and the added convenience of interchangeable cords, these headphones are a true game-changer.

Called tech support 4 aid on my Looper but I didn't buy there & was denied aid. Spent many $$ before

I bought a $4 pair of drum sticks and the whole experience felt like I was buying a $40,000 Birkin bag!

I like buying from small and medium American businesses they have good products, they call you, the shipping is fast and the prices are competitive.

I have used SweetWater for years now. Always professional and courteous. Great customer service and guarantees. Answers questions and helpful.

Ben your awesome love my j45 email me and kept me updated on item and when it was going to ship thank you