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Sims Custom ShopReviews 135

4.2

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Sims Custom Shop Reviews Summary

Sims Custom Shop has a rating of 4.2 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sims Custom Shop most frequently mention paint job, guitar body and customer service. Sims Custom Shop ranks 2nd among Guitars sites.

service
53
value
52
shipping
49
returns
15
quality
52

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Kentucky
1 review
0 helpful votes
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This guy never fails to amaze!
January 21, 2024
Updated review

This is my 2nd guitar that Pat painted for me and the finished work is just as incredible as the first one he did 9 months ago which was for my ESP LTD EC 1000. The gold paint Pat uses is way more gorgeous than the gold paint most manufacturers use on their guitars! I also had this ceramic coated which I highly recommend if you want a more scratch resistant guitar. I'll be posting a 2nd review once I get the hardware and new pickups installed. Even though this did take more time than the ESP, this was totally worth the wait! The fact that this looks way more perfect than most guitar finishes that I've seen that come straight from the factory, you can tell Pat poured his heart and soul into this perfect masterpiece he made for me and I couldn't be more grateful to work with an awesome guy like Pat and I plan to continue to work with him on future projects to come!

+7
Date of experience: January 20, 2024

Where Guitars Become Masterpieces
April 15, 2023
Previous review

I've been wanting an ESP LTD EC 1000 Deluxe in a gold metallic finish for quite some time but sadly ESP never came out with this model in that particular color. Sims Custom Shop made my dream guitar become reality! The EC 1000 Deluxe I owned was in a purple flamed maple finish. Pat from Sims Custom Shop was able to refinish my whole guitar in a beautiful gold metallic finish and repaint the entire body and headstock front to back and also painted the back of the neck as well! The phenomenal hardwork he put into this masterpiece made this guitar look like it came straight from the factory! I'm in love with this beautiful guitar and I honestly have nothing but great things to say about Pat. He's very understanding, he's as friendly as can be, he's easy to work with, and will go the extra mile to make sure any guitar that gets sent to his shop gets sent out a masterpiece. If you're wondering if I would use Sims Custom Shop services again, I already have another guitar lined up for another paint job service pretty soon! You Rock Pat!

+6
Date of experience: April 14, 2023
Maryland
1 review
0 helpful votes
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Fantastic work!
August 29, 2023

Pat recently painted a guitar for me and it's absolutely beautiful. Would recommend 10 out of 10 tens.

Date of experience: August 29, 2023
Pennsylvania
1 review
0 helpful votes
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Absolutely beautiful
August 19, 2023

Patrick you did an amazing paint job on my guitar body. You not only painted it but repaired that small crack. You are amazing in what you do. Thank you very much

+1
Date of experience: August 19, 2023
Missouri
1 review
0 helpful votes
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Jackson Xstroyer Job
August 14, 2023

Pat was very enthusiastic and thorough with this job. Went above and beyond for the work done on the guitar. Very pleased with the end result

Date of experience: August 13, 2023
District of Columbia
1 review
1 helpful vote
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Number 2
July 28, 2023

Pat found me a ridiculously specific Rolls Royce color at my request and did a spectacular satin paint job.

Cannot recommend highly enough for anyone looking to get something unique done at a professional level.

1st Project on left, latest on right.
Date of experience: July 28, 2023
New York
1 review
0 helpful votes
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Patrick did a remarkable job. I had originally wanted a "relic" look and sent him a reference photo. He called me to give his honest opinion about how it might look compared to the photo of a heavy relic. I was compelled to change to a different plan. I found a photo online and sent it to him. Wishing minutes, he identified the color & we were off. Patrick told me it would take 1-3 months to get it done -- he had it done in a matter of days! It looks incredible, I am very happy with my decision. Patrick was great to work with, a real pro.

Date of experience: July 15, 2023
Alabama
1 review
0 helpful votes
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Fantastic!
July 15, 2023

Fantastic work = I had a Stratocaster painted a Fender custom shop color that is extremely hard to find the paint for: Pat was extremely knowledgeable and answered all my questions, & matched paint to my pictures. When I received the Guitar back, I was blown away at how exactingly perfect the paint was, it was exactly what I wanted! And clearly the nicest paint job on any guitar I've ever owned. Already planning my next project paint job for Sims! Highly recommended if you want the very best!

Date of experience: July 15, 2023
Maryland
1 review
0 helpful votes
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Fantastic work!
July 10, 2023

Sims did a wonderful job finishing the three guitar bodies I sent him. The communication was great throughout the process, and I couldn't be happier with the final product. Will be sending Sims more work in the future!

Date of experience: July 10, 2023
Texas
1 review
0 helpful votes
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Perfection!
July 6, 2023

If you want quality work,using only quality materials on your project Patrick Sims is the guy! From start to finish, I can't brag enough about how I was treated.

+3
Date of experience: July 5, 2023
New York
1 review
1 helpful vote
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I sent a guitar body to be refinished, I haven't received it yet (it was shipped yesterday), but from the photos it looks great! Wow! Showroom new. A bit pricey, there's others out there for less but I didn't want to chance it.

Date of experience: June 27, 2023
North Carolina
1 review
0 helpful votes
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Great decision!
June 14, 2023

Great service and returned before the quoted turnaround time! Pat fixed multiple cracks on my original finish and made it look amazing in a satin black!

Date of experience: June 14, 2023
Alabama
1 review
0 helpful votes
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I had my guitar refinished in a simple matte daphne blue. I got back exactly what I asked for! Gotta love it. Pat recommended a ceramic wax coating. I had never heard of this before, but it feels really smooth and great to the touch. I would recommend. Reasonable prices too!

Date of experience: June 9, 2023
New Jersey
1 review
1 helpful vote
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Knew I wanted a custom finish by Pat based on the quality of his previous work shown on his website and instagram but was unsure of what to choose. Pat spent a lot of time with me over the phone figuring out the bands and guitarists that I was into and from those conversations we decided to go with a Edward Van Halen famous photo that really looks sensational! Above and beyond customer service along with state of the art craftsmanship, I'll definitely be back for more!

Date of experience: June 7, 2023
New Hampshire
1 review
1 helpful vote
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A Kubicki Ex Factor electric bass customer came to us, Philip Kubicki, LLC, requesting one of Sims Custom Shop's shifting pearl finishes. We sent Patrick an unpainted body and what came back is exactly what the customer wanted - and it is gorgeous! Beautiful job, professionally done and completed when promised.

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Date of experience: May 31, 2023
Maryland
1 review
0 helpful votes
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Stingray bass
May 16, 2023

Pat did a super job painting my Music Man Stingray Bass, I wanted it painted to match my 1977 Chevy Camaro and it matched perfectly, looks better than I could have imagined. Also Pat kept me informed of the progress and had the job turned around faster than expected. I will send photos when the bass is back together and completed. Thanks Pat!

Date of experience: May 15, 2023
Michigan
1 review
0 helpful votes
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Pat did an amazing job on my warmouth strat body. Very knowledgeable and professional! He finished faster than anticipated, and did great work. Thank you!

Date of experience: May 8, 2023
Virginia
1 review
2 helpful votes
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More than I expected.
April 24, 2023

Today I received from Sims Custom Shop my newly painted Jazz Master guitar body. The Root Beer Kandie Paint is beautiful, the paint has great depth, and more than I could have ever expected. I was even sent photos after it was painted which is great. The timeline estimate provided when I sent my guitar in was met and it was packaged to ensure it arrived un-damaged. The guitar will make an awesome addition and the first with custom paint. I've include a couple of photos below.

Date of experience: April 24, 2023
District of Columbia
1 review
0 helpful votes
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Pat is a pleasure to work with and his work is flawless. He's honest with his lead times and communicates when there are issues. His prices are fair and he is clear with expectations. If you need a professional finish and a professional experience, Sims Custom Shop is your choice.

Date of experience: April 15, 2023
New York
1 review
0 helpful votes
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I can not say enough good things about Sims Custom Shop. The quality is top notch and the attention to detail is second to none.

The guitar I sent Patrick was not in the best of condition. It had a previous paint job on it which was very thick, wavy, and rough. He did a phenomenal job working through all these difficulties and kept me in the loop during the whole process taking the time to explain to me his approach as well as get my feedback.

The job took a bit longer than initially quoted but I'm sure this is due to the high volume of work Patrick has. For quality this good, it was well worth the wait.

Date of experience: March 30, 2023
Mississippi
1 review
10 helpful votes
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Amazing Craftsmanship
January 13, 2023
Updated review

Sims is hands down the best I have seen in the business, top quality work on my custom Twin Tower Les Paul
Thanks Pat

Date of experience: January 12, 2023

Bit by Sims as well
August 19, 2015
Previous review

Sims has had my SG and my almost $900.00 for 18 weeks for a promised 8 week project. Seldom replies and always a different excuse. I contacted the BBB they have contacted him but no up date to me. I have a very detailed and long email trail trying to get satisfaction. I just want what I paid for/ Come on Patrick do the right thing man

Date of experience: August 19, 2015

From the business

The Guitar Refinishing and Painting Custom Shop. Specializing in factory quality guitar finishes and restorations.


simscustomshop.com
Chattanooga, TN, United States
+169