I bought from a great seller and the phone turned out as expected after reviewing it.
Very smooth transaction. I have used swappa previously and will certainly use again.
Awesome, so glad I found this place! EBay, eat your heart out! Doesn't even compare, thanks guys!
Easy sell, great site. Always have used and will continue to use Swappa!
My questions were not answered but it was a Holliday weekend.
First time using swappa. Could not be more pleased.
The website has a clean design. Its 100% buyer friendly.
If you find an honest seller, like I did, this is a great service!
Exceeded my expectations. First-time buyer and I'm completely satisfied.
First time buying on Swappa, very good experience.
I've bought 3 phones and haven't had any bad surprises.
Awsm experience and trust worthy web to find your best gadgets
I sell items faster and make more money with less hassle than other services.
I loved the service and definitely will come back when in need of a another phone.
Very good price, communication and items in basically mint condition
Sold and bought new phone through the site, will use again
5 star... Quick shipping and phone is better than was listed
Phone came on time and in really good condition for being slightly used. Very satisfied.
Cool no complaints transaction easy... will use soon
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.