Overview
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was a quick and easy experience. I answered about a 5 min survey and was able to get my dog certified for my anxiety and stress.
They helped me get my cat and dog confirmed as support animals for my anxiety and depression. They took one thing off my plate.
Hello Autumn!
Thank you so much for the kind words! We’re so glad we could help make things a little easier for you and that both your cat and dog are now supporting you officially. It means a lot that we lived up to your expectations—we’re always here if you need us again!
Easy website answer a few questions and with a few hours your approved to have your fur baby accompany you as your needs require.
Hello Sylvia,
We’re so glad you gave us that chance — and even happier we could make the process easy and stress-free for you and your fur baby! 🐾
Your experience is exactly what we work for: quick, legitimate support that puts mental wellness first.
Thank you for choosing Support Pets — we’re here whenever you need us!
It was very easy to sign up my pets to become ESA animals and it was affordable as well. The process was also very straight forward too.
Hello Jessica,
That’s wonderful to hear—thank you for the kind words!
We’re so glad the process was quick, easy, and affordable for you, and that our team was able to help you add your second dog without any hassle. Making things smooth and stress-free is exactly what we aim for.
Wishing you and both of your support pups all the best! We're always here if you need anything in the future.
Answered all the questions, got a response back from the doctor in less than 3 hours. Got all the documents for my ESA pet!
Hi Maranda!
That’s wonderful to hear! We’re so glad the process was quick and smooth for you, and that you got everything you needed for your ESA. We’re always here if you need anything down the road!
Great easy sign up. Self explanatory with the steps and how the process works. My sister suggested this site for a easy sign up
Hello Rebekah,
We love hearing that — and big thanks to your sister for the recommendation!
Making the process simple, clear, and stress-free is what we’re all about. We’re so glad it worked out smoothly for you!
This prices was easy and fast. All my documents were professional and effective. We love the tracking collar tag. Easy set up and effective!
The whole process was very simple and turn around like was great!
Thank you. This far, I'm satisfied with the documents. This will help with a possible landlord issues.
Hello Heidi,
Our pleasure! Your positive experience is exactly what we strive for every day.
I Like it cause it is a reliable certificate accepted by airlines and land lords I have used and the reply is very fast,
Hi Maria!
That’s great to hear—thank you for sharing your experience. We’re really glad the certificate has been helpful for both travel and housing, and that our team was able to respond quickly. We're always here if you need anything else.
I always thought this process was complicated and would take time. However, the experience was so pleasing and fast. I highly recommend this service!
Hi Enrico!
We're so happy to hear that the process was quicker and easier than you expected! Thank you for your kind words and for recommending our service. If you ever need anything, we're here to help!
I've gotten my ESA letter & PSA letter but I'm having a hard time getting to the PSA training I paid for. It seems to just take me in loops & the emails are no help!
This process was incredibly ready using support pets! The process was efficient and took very little time.
Hello Thomas,
Our pleasure! We’re grateful for your kind words and your support. Thanks for sharing your thoughts!
The process is quick and easy and I'm so thankful for this site! My rental community had no questions with the ESA paperwork I provided to them. My cats save me daily and I couldn't imagine my life without them!
HI there! Thank you for sharing your experience!
We’re so glad the process was quick and easy for you and that your rental community accepted your ESA paperwork without issue. It’s wonderful to hear how much your cats mean to you—they truly are lifesavers.
Thank you for trusting us and for your kind words. If you ever need assistance, we’re here to help!
Now I'm allowed to have my dog I don't have to get rid of him. Thank you so much this dog is my world.
Hello Jessica,
Our pleasure! We’re so glad to hear you had a positive experience. Thanks for sharing your feedback!
Very easy very professional very prompt A+. I would gradually recommend to all my friends and family
Hi there Roosevelt!
We're happy to hear you had a great experience. We truly appreciate your support and recommendation. If you ever need anything, we're here for you.
Efficient and a great service for those who need it. Resources provided have been great and trustworthy.
Easy application and super helpful. Had no problem getting my documents and just waiting for my certificate!
Hello Ashlee,
Our pleasure! We take pride in offering dependable service, and it’s great to know it has been helpful to you.
ESA support pets was very helpful and made the task of obtaining certificates very easy and seamless!
Hello Hannah!
We're so glad to hear that you had a smooth and easy experience! Making the process seamless is our goal, and we appreciate your trust. If you ever need anything, we're here to help!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Angela,
We're so happy to hear you had a fast and easy experience! 🐾💙 Our goal is to make the process simple and stress-free, so you can quickly get the support you need for your ESA.
If you ever have any questions or need assistance in the future, we’re always here to help!